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Acacia Boutique Hotel

3.0 star property

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Photo gallery for Acacia Boutique Hotel

Outdoor pool
Outdoor pool
Lobby sitting area
Lobby sitting area
On the beach, white sand

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
8 Taft Street, Condado, San Juan, 00911
  • Casino del Mar at La Concha Resort
    ‪20 min walk‬
  • Puerto Rico Convention Center
    ‪6 min drive‬
  • Condado Beach
    ‪10 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪21 min drive‬

Room options

View all photos for Best Available Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Best Available Room

  • Sleeps 2
  • 1 Double Bed

View all photos for King Deluxe Accessible

King Deluxe Accessible | In-room safe, blackout curtains, soundproofing, iron/ironing board

King Deluxe Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Full Standard

In-room safe, blackout curtains, soundproofing, iron/ironing board

Full Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Ocean View

Queen Ocean View | In-room safe, blackout curtains, soundproofing, iron/ironing board

Queen Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Ocean View

In-room safe, blackout curtains, soundproofing, iron/ironing board

King Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Standard

King Standard | Exterior

King Standard

  • Sleeps 2
  • 1 King Bed

Double King

  • Sleeps 6
  • 2 King Beds

View all photos for Double Double

Double Double | In-room safe, blackout curtains, soundproofing, iron/ironing board

Double Double

  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool

At Wind Chimes Boutique Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, (1049)
The price is €150
for 1 room
includes taxes & fees
21 May - 22 May
At Wind Chimes Boutique Hotel

About this property

Acacia Boutique Hotel

On beach with outdoor pool, near Casino del Mar at La Concha Resort
This hotel features an outdoor pool, Access to hot tub and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Acacia Boutique Hotel offers 21 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. 26-inch LCD televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This San Juan hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Acacia Boutique Hotel's great beach location. During your stay, you're just a quick walk from Calle Loiza. You'll find features such as free WiFi in public areas, plus an outdoor pool and 1 hot tub.
  • Free WiFi
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the beach
  • Just a 2-minute drive from Casino del Mar at La Concha Resort and a few minutes from Jose Miguel Agrelot Coliseum
  • Dogs welcome for a fee (restrictions apply)
Acacia Boutique Hotel offers its guests an outdoor pool and Access to hot tub. Public spaces have free WiFi. Event space at this hotel measures 592 square feet (55 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at Acacia Boutique Hotel. The hotel can provide concierge services and wedding services. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star San Juan hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 592 square feet of conference space

Outdoors

  • Garden
  • On the beach
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternative location: [At Wind Chimes Inn]

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after hours will need to go to the following location to check in: At Wind Chimes Inn
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Acacia Boutique
Acacia Boutique Hotel
Acacia Boutique Hotel San Juan
Acacia Boutique San Juan
Acacia Hotel
Acacia Seaside Hotel
Acacia Seaside San Juan
Acacia Boutique Hotel Hotel
Acacia Boutique Hotel San Juan
Acacia Boutique Hotel Hotel San Juan

Acacia Boutique Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 358 out of 1001 reviews
Rating 8 - Good. 214 out of 1001 reviews
Rating 6 - Okay. 158 out of 1001 reviews
Rating 4 - Poor. 106 out of 1001 reviews
Rating 2 - Terrible. 165 out of 1001 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

L.B.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A disaster

This place was very horrible and have no elevators at all in the facility and the front desk person was never at the front desk and the first day I will blanket sheets and everything was on the bed was real dirty and was not changed and also had no refrigerator no microwave and the iron board in the arm was real not workable in the doors for your room was very loud and hard to set clothes the shower nozzle was broken and cannot get no hot water
Stayed 3 nights in Jan 2025

8/10 Good

Deirdre

Disliked: Staff & service
Hotel building itself is lovely- old school Spanish style. Room AC and shower were good. No coffee, no water, restaurant not open the days we stayed. Great location, mostly quiet.
Stayed 3 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Yanira

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I really liked the area we were in. The beach was literally 5 min walk and you could rent a chair and umbrella to sit on the beach for the whole day. I liked that we could walk to nearby restaurants, coffee shops, bars, and shopping. I liked the hotel staff, they were very responsive to requests such as soap or extra towels or light bulbs. Housekeeping took out trash when requested and we did laundry service for our clothes. I stayed with my sister in a room that had two king beds in separate rooms. Each room has a TV, dresser, and side tables. We didn't use the TVs, there isn't fridge and the lock box was not working. There were stains or dirt on the bathroom wall and bath curtains, and the shower would not stop dripping. Unfortunately the furniture in each bedroom was dusty, we found rotting fruit in one of the drawers. While the bed linens smelled clean and bed was comfortable, the top blankets was stained in some areas. It needs some TLC- fresh coat of paint and some dusting will go a long way. Maybe check in each drawer if a previous stay left something behind. I still may come back here because of the proximity to the beach and general safety of the area. It was manageable for me because I'm a half glass full kind of person, but if I brought my other germaphobe sister with us, she would have raised hell. Still thanks for the safe place to stay and some of the hotel staff. We still may come back.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kerina

Travelled with group
Liked: Amenities
Beautiful boutique hotel near the beach.
Stayed 2 nights in Jan 2025

4/10 Poor

Parker

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Power was out when we arrived. I understand it's PR and that happens but surprised and disappointed that the generator was only for the restaurant. The floor in the room was sandy, the sink drain was clogged with hair, the towels were musky and the in room safe had been destroyed and was unusable. The staff didn't give any information aside from the bare minimum of how to get into the front door and make sure not to lose the key. No mention of the wifi password, nor where to get water or ice, nothing about the area. Really neat building though, good location close to a lot of restaurants and the beach.
Stayed 1 night in Jan 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great time very family oriented hotel
Stayed 2 nights in Jan 2025

6/10 Okay

Glen

Stayed 2 nights in Jan 2025

8/10 Good

Alice, Bloomfield

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

2/10 Terrible

BOB, milwaukee

Stayed 1 night in Jan 2025

6/10 Okay

Ralph

Travelled with partner
Disliked: Property conditions & facilities
FABULOUS POOL! EXCELLENT RESTAURANT. Stores and Restaurants within a few blocks and the Beach is 1 block away. This is a charmingly QUAINT hotel built in 1920. Lot of Rock features and Spanish architecture. However it shows its age as many screws were coming loose on hinges and locks. Doors usually need to be slammed to close properly.. Without a key on check in, Entry is a door phone that rings the front desk which is often unmanned. or wait until someone else uses the door. I'm a Telecom guy and the Panasonic system has a solution for this. Whoever is on duty could carry a simple cordless phone set to ring when the doorphone is activated. There is a code that could be dialed to open the door without the need to be at the desk. Their sister hotel the Wind Chime has the same issue. We stayed before and after a cruise, and in-room maid service was nearly non existent. No soap or shampoo. However, the friendly staff would always cheerfully provide TP and towels on request if they weren't in the washer. I WOULD stay again but now have a better idea of what to expect..
Stayed 2 nights in Jan 2025

8/10 Good

Todd J

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lack of towels for beach. You are a beach resort l. That’s just non negotiable
Stayed 2 nights in Jan 2025

6/10 Okay

Toni

Travelled with partner
Steps from the beach Hotel is quaint Beautiful hot tub Room is advertised to have a view but the view was nonexistent Only 2 towels for 3 night stay for 2 guests No housekeeping which would be ok except for the sand that comes in from the beach. A broom in the room would make a big difference Bring your own toiletries
Stayed 3 nights in Jan 2025

8/10 Good

Charles

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Also a great time

Decent stay not as good as the first time but still a good stay. Only issues no beach towels and a leak on the floor near the air conditioner.
Stayed 3 nights in Jan 2025

6/10 Okay

David

Travelled with group
Disliked: Staff & service, amenities
Beautiful Boutique hotel in a great location with the beach nearby and great restaurants.
Stayed 3 nights in Jan 2025

6/10 Okay

annmarie

There is no phone in the room and many of the staff are unhelpful and not always available. Also, no coffee or tea in the room.
Stayed 2 nights in Jan 2025

10/10 Excellent

MICHAEL

Stayed 1 night in Jan 2025

8/10 Good

Murkoth, Piscataway

Travelled with partner
Liked: Cleanliness, staff & service
A nice small hotel to stay in San Juan near the Condado beach area. They have a small restaurant inside that is not that useful for dine in. Even though the advertised start time for breakfast was 7 AM, there was no one available to provide breakfast at least till 7:30 AM and I felt breakfast was overpriced. They have a small pool area with hot water where one can relax for a while though not ideal for swimming. They provide beach towels that was very useful. It would have been helpful if they also provided beach chairs. The advertisement indicated sea facing rooms. But there is no good view to the sea due to trees blocking the view.
Stayed 5 nights in Jan 2025

8/10 Good

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities
All was good. No parking
Stayed 3 nights in Jan 2025

10/10 Excellent

AITZA, long beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ramune

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the area
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Not as nice as expected.
Stayed 1 night in Jan 2025

8/10 Good

Daniel

Great stay.

Great hotel. Quiet, clean, good location. We enjoyed the communal kitchen.
Stayed 1 night in Jan 2025

8/10 Good

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The only thing I didn't like was that it advertised parking and it does not have parking it has street parking if you're lucky to find a spot.