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Acacia Boutique Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Acacia Boutique Hotel

Outdoor pool
On the beach, white sand
Outdoor pool
Lobby sitting area
Lobby sitting area

Reviews

7.0 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry

Explore the area

Map
8 Taft Street, Condado, San Juan, 00911
  • Playa Ocean Park
    7 min walk
  • Museo de Arte de Puerto Rico
    13 min walk
  • Plaza del Mercado
    20 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    14 min drive

Room options

View all photos for Best Available Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Best Available Room

  • Sleeps 2
  • 1 Double Bed

View all photos for King Deluxe Accessible

King Deluxe Accessible | In-room safe, blackout curtains, soundproofing, iron/ironing board

King Deluxe Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Full Standard

In-room safe, blackout curtains, soundproofing, iron/ironing board

Full Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Ocean View

Queen Ocean View | In-room safe, blackout curtains, soundproofing, iron/ironing board

Queen Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Ocean View

In-room safe, blackout curtains, soundproofing, iron/ironing board

King Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Standard

King Standard | In-room safe, blackout curtains, soundproofing, iron/ironing board

King Standard

  • Sleeps 2
  • 1 King Bed

Double King

  • Sleeps 6
  • 2 King Beds

View all photos for Double Double

Double Double | In-room safe, blackout curtains, soundproofing, iron/ironing board

Double Double

  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool

At Wind Chimes Boutique Hotel

Pool
Pet-friendly
Free WiFi
Air conditioning
3.9 out of 5, Good, (1017)
The price is €140
for 1 night
includes taxes & fees
9 Dec - 10 Dec
At Wind Chimes Boutique Hotel

About this property

Acacia Boutique Hotel

Beachfront hotel with relaxing spa services
This hotel features an outdoor pool, Access to hot tub and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Acacia Boutique Hotel offers 21 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. 26-inch LCD televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This San Juan hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Acacia Boutique Hotel's great beach location. During your stay, you're just a quick walk from Calle Loiza. You'll find features such as free WiFi in public areas, plus an outdoor pool and 1 hot tub.
  • Free WiFi
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Casino del Mar at La Concha Resort and a few minutes from Jose Miguel Agrelot Coliseum
  • Dogs welcome for a fee (restrictions apply)
Acacia Boutique Hotel offers its guests an outdoor pool and Access to hot tub. Public spaces have free WiFi. Event space at this hotel measures 592 square feet (55 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at Acacia Boutique Hotel. The hotel can provide concierge services and wedding services. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star San Juan hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 592 square feet of conference space

Outdoors

  • Garden
  • On the beach
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternative location: [At Wind Chimes Inn]

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after hours will need to go to the following location to check in: At Wind Chimes Inn
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Acacia Boutique
Acacia Boutique Hotel
Acacia Boutique Hotel San Juan
Acacia Boutique San Juan
Acacia Hotel
Acacia Seaside Hotel
Acacia Seaside San Juan
Acacia Boutique Hotel Hotel
Acacia Boutique Hotel San Juan
Acacia Boutique Hotel Hotel San Juan

Acacia Boutique Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 337 out of 1004 reviews" "
Rating 8 - Good. 213 out of 1004 reviews" "
Rating 6 - Okay. 163 out of 1004 reviews" "
Rating 4 - Poor. 109 out of 1004 reviews" "
Rating 2 - Terrible. 182 out of 1004 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Desire

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Jeannie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff not friendly, room are too small, my room left with 1 hanger, a broken chiller fridge and a small dressing chair. toilet flashing system broken.
Stayed 4 nights in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property was nice overall. It's very cute and quiet, the pool was too hot to ever get in. Not sure if it was heated but too hot for my liking.
Stayed 5 nights in Aug 2024

6/10 Okay

Markesha

Travelled with family and small children
Disliked: Amenities
This property has NO parking at all. Hotel rooms very small. Daily rate is way over priced. Rate should be no more than $80.00. I wouldn’t stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Jervina

Liked: Cleanliness, staff & service, property conditions & facilities
We had an emergency and suddenly needed a different hotel. The staff were helpful in helping my family and I settle in. And the restaurant…… BEST PANCAKES EVER!!!!!!!
Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 3 nights in Aug 2024

8/10 Good

Shandalyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
ROOM WAS CLEAN, STAFF WAS NICE , ROOMS DIDNT HAVE PHONES SO YOU NEEDED TO WALK DOWN TO FRONT DESK FOR NEEDS, NO MICROWAVE TO WARM FOOD , BUT OVERALL I WOULD STAY AGAIN AND RECCOMMEND .
Stayed 4 nights in Aug 2024

8/10 Good

Angel, Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
I love the unique old classic look that it has . It makes you feel at home and more personal space than a regular hotel. I didnt get to try the jacuzzi but it look amazing and cozy . It was a really good vibe !
Stayed 1 night in Jul 2024

2/10 Terrible

Ting

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Neither Expedia nor Acacia honored the cancellation charge of one (1) evening 13June as my son and I traveled to El Yunque instead of staying at Acacia. I had called well in advance of the several deadline (and before midnight). Also, the room provided by Acacia on 12June was not an ocean view as I had requested and booked from Expedia. Upon discussing with the front-desk personnel, it was stated that Expedia determines which rooms are ocean and the room they provided me on 12June had been "approved" by Expedia. I spent several hours chatting with Expedia via Expedia's chat feature and nothing was resolved. To-date, I still have neither received a refund for the 13June non-stay nor money back for the non-ocean view room. Highly disappointed in both Expedia and Acacia. I will most likely not use Expedia now for my next trip of Camino de Santiago.
Stayed 2 nights in Jun 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very unique property and is like living it the past. Really like the wrap around balcony on unit 302 which has partial views of the beach. Room/bed comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Shayla

Travelled with partner
Very nice clean would stay here again
Stayed 4 nights in Jul 2024

2/10 Terrible

Nilsa, Atlantic City

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Waited 15 min for someone to shoe up to check me in. No towels in room. Mold in bathroom . No tv worst experience ever
Stayed 2 nights in Aug 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service
Very cute and cozy hotel staff was so accommodating and friendly will definitely return
Stayed 3 nights in Jul 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful!
Stayed 1 night in Jul 2024

2/10 Terrible

Tyangela

Stayed 4 nights in Jul 2024

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its right on the beach its small so rge entire staff lnows you and is wonderful!!! They have door men guarding the front doors so u were def safe
Stayed 4 nights in May 2024

6/10 Okay

Randy

Liked: Staff & service
The price was good on Expedía $130 with tax and everything.Good walk really easy to the beach like 2 min. Very cool balcony. Place for dinner by walking near by. Hot little pool, the cold one is in the corner of the street, they have like 3 hotels near from this. Bad, is no parking, air conditioning is not cold enough.
Stayed 1 night in Jul 2024

2/10 Terrible

Linnette

Disliked: Property conditions & facilities
Dirty, nasty locks were broken, rooms small and hot just terrible
Stayed 4 nights in Jul 2024

2/10 Terrible

Nikki

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Description said ocean view. Def not that. Said soundproof rooms. Was so noisy we didn’t get a full nights rest. A c didn’t work. We asked politely to refund the prepaid days. Took them 3 days to reply. No apology no offer to fix situation. Feel like we were completely lied to and got taken advantage of. Not at all as described . We worked so hard for this vacation and the hotel was far from restful. It was a nightmare
Stayed 5 nights in Jul 2024

4/10 Poor

Jorel

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was not good
Stayed 4 nights in Jul 2024

6/10 Okay

jessica, Orlando

Only downfall is no parking, and should have an additional in side of the room lock.
Stayed 1 night in Jul 2024

10/10 Excellent

Angeles

Stayed 3 nights in Jul 2024

4/10 Poor

Shani

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was not the most hospitable. When we arrived to the room it was extremly hot. The bathroom was like a sauna, not very clean and did not have any towels. When we went to the front to get towels, there were no wash cloths either. Luckily there were pharmacies nearby. We had to purchase our own wash cloths and cleaning supplies in order to do a full cleaning in the bathroom. The location was convenient to everything and very close to the beach. The restaurant onsite is very small, reservations only and expensive. We never actually ate in the restaurant. Rather, we called to order and picked up the food to eat in our room (breakfast only). You are better off walking 6 minutes down the road and trying the many dining options. I would stay in this area again but not this particular hotel.
Stayed 3 nights in Jul 2024

2/10 Terrible

brett

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel on the same day of my flight only to be told the flight was canceled due Microsoft outage at airport. I attempted to cancel explaning the circumstances to Expedia and the hotel with out consideration refused to provide a refund. I posted the information to my YouTube Channel in full detail as to why to avoid booking through Expedia and book directly yourself to avoid such barbaric customer service. Lastly why to avoid such hotel and lack of customer service location.
Stayed 1 night in Jul 2024