Alma San Juan

4.0 star property
VIP Access

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Photo gallery for Alma San Juan

Bar (on property)
55-inch flat-screen TV with cable channels
Outdoor pool
View from property
Suite, 1 King Bed, Balcony (Plaza) | Pillow-top beds, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
405 C. de San Francisco, San Juan, San Juan, 00901
  • Port of San Juan
    ‪8 min walk‬
  • Puerto Rico Convention Center
    ‪6 min drive‬
  • Pan American Pier
    ‪8 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room, 1 King Bed (NW)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (NW)

  • Sleeps 2
  • 2 Queen Beds

Suite, 1 Bedroom (Courtyard, King)

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed (NW)

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Balcony (Plaza)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Don Juan, King)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Doña Rita, Kin)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • Sleeps 2
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Alma San Juan

Hotel with a 24-hour fitness centre, a short walk to Port of San Juan
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, concierge services and a 24-hour front desk.
Alma San Juan offers 56 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and hairdryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
During your stay at Alma San Juan , you're just a quick walk from Port of San Juan. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include multilingual staff and a lift
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Port of San Juan and 6 minutes from Puerto Rico Convention Center
Alma San Juan offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Alma San Juan also features multilingual staff, concierge services, and express check-in.

This 4-star San Juan hotel is smoke free.

Alma San Juan has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (91 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day
  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number Valid ID and Method of Payment

We should mention

  • Pool access available from 7:00 AM to 7:00 PM

Property is also known as

Alma San Juan
Alma San Juan Hotel
Alma San Juan San Juan
Alma San Juan Adults Only
Alma San Juan Hotel San Juan

Alma San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 104 out of 156 reviews
Rating 8 - Good. 31 out of 156 reviews
Rating 6 - Okay. 12 out of 156 reviews
Rating 4 - Poor. 6 out of 156 reviews
Rating 2 - Terrible. 3 out of 156 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Julio

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The outside area outside the room was not clean and the room was loud from the people in the hallway or others going to the rooftop!!!!! Didn’t get any sleep on my trip
Stayed 4 nights in Dec 2024

10/10 Excellent

Alana

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent hotel! Front desk staff are incredible. Had my wine waiting for me when I came back from outside which is the first time I have ever received VIP benefit with out asking. Only down side is hotel is not soundproof, my room was next to housekeeping office and I can clearly hear every conversation loudly haha but nothing ear plugs couldn’t sort! Thank you so much Alma.
Stayed 1 night in Dec 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Christian

Stayed 2 nights in Oct 2024

4/10 Poor

Wesley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Michael

Travelled with family
Very nice hotel in Old San Juan.
We really enjoyed the hotel and the young lady at front desk in the evenings is wonderful. But - no one came to service our room even after we asked twice. No o e ever serviced/cleaned the room. In addition both of our key cards failed to work after one use. No big deal to get them replaced but perhaps you can investigate.
Stayed 2 nights in Nov 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend Alma, a beautiful boutique hotel in the heart of Old San Juan. The location is perfect, offering easy access to fantastic shopping, vibrant nightlife, and some of the best dining experiences in the area. The hotel is exceptionally clean, and their restaurant, Andalusia, is a true culinary gem. Alma’s convenient location also makes it easy for Uber pickups while avoiding heavy traffic, and it’s just a quick 10-minute ride to the beaches. A truly exceptional stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Maria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a great time at Alma. The staff were amazing and helped with all the recommendations around the area. We will be booking them again!
Stayed 2 nights in Nov 2024

8/10 Good

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alma was very nice. The staff was helpful. We didn’t know about the rooms w no windows though. We got to move w a room with small top windows w natural light was better. Our room did smell a bit musty though. But overall very good & convenient to walk around the Old San Juan area.
Stayed 1 night in Nov 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Elspeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Elspeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!!
Great room but neighbor kept TV on loud all night.
Stayed 2 nights in Nov 2024

10/10 Excellent

lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

SANTO

Liked: Cleanliness, staff & service, property conditions & facilities
My stay at Alma San Juan went beyond the expectentions. Great service
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrea, BOGOTA

Travelled with family
Awesome hotel. The room was beautiful, beds comfortable, pillows super soft. I would definitely recommend this hotel. Thank you for a lovely experience.
Stayed 1 night in Nov 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was some very loud construction going on that started at like 8:00 two days. There was a smell like marijuana too
Stayed 3 nights in Nov 2024

10/10 Excellent

Arend

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the heart of old San Juan
Stayed 1 night in Sep 2024

8/10 Good

Alcides

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This is new hotel, with impeccable and tasteful decoration. The staff, at all levels that we encountered, is welcoming, friendly and diligent. But for the hot water, which was scarce, and room curtain (that did not open), this facility is awesome and we will stay again. It also must be understood that as a newly constructed hotel, they are dealing with construction defects. However, our experience was one of a kind. The hotel has a beautiful rooftop restaurant with a privileged view of the San Cristobal fort and Old San Juan in general. It also has a spanish andalusian restaurant at the lobby. Both served excellent food and superior service. In short. Alma is a must stay hotel and we will return.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alma Hotels and Resort was a beautiful surprise! From the rooftop pool from where you can get a beautiful view of the city, to the close proximity of all the historic locations, this hotel was a delight and we enjoyed our stay. The staff were friendly and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

eliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and grate customer service
Stayed 3 nights in Aug 2024

10/10 Excellent

Cicely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from roof and the food was amazing.
Stayed 1 night in Oct 2024

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with nice roof top!
Stayed 2 nights in Aug 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Alma was a pleasure to stay at, they are in the heart of San Juan with beautiful views from the roof top with amazing food and service. The hotel staff is amazing and so helpful. If you are going to San Juan this is a must go to. Thank you Guys for an amazing week
Stayed 3 nights in Oct 2024

10/10 Excellent

Raianna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place was a wonderful surprise. I loved everything about our stay from the amazing staff to the modern and comfortable room. And the bathrobes are so amazing! Everything about this hotel was fantastic!
Stayed 1 night in Oct 2024

8/10 Good

Juanita Pardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a lovely boutique hotel. However, our room was in the middle of the hall way, were you can listen to everyone coming in and out. I recommend sound proofing the room.
Stayed 2 nights in Oct 2024