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Aloft San Juan

3.5 star property

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Photo gallery for Aloft San Juan

Outdoor pool
Exterior
Bar (on property)
55-inch LCD TV with digital channels, TV, Netflix
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

Map
300 Convention Boulevard, San Juan
  • Puerto Rico Convention Center
    ‪2 min walk‬
  • Pan American Pier
    ‪12 min walk‬
  • Condado Beach
    ‪19 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed, Non Smoking

Down duvets, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

Down duvets, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View (Corner)

55-inch LCD TV with digital channels, TV, Netflix

Room, 1 King Bed, Non Smoking, City View (Corner)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 King Bed, Non Smoking, Bay View

aloft, Suite, 1 King Bed, Non Smoking, Bay View | Down duvets, in-room safe, desk, laptop workspace

aloft, Suite, 1 King Bed, Non Smoking, Bay View

  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Hearing Accessible)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Down duvets, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Aloft San Juan

Hotel with a 24-hour fitness centre, steps from Puerto Rico Convention Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Aloft San Juan offers 177 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Aloft San Juan's great location. During your stay, you're just a quick walk from Distrito T-Mobile. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, 4 meeting rooms and a conference centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Puerto Rico Convention Center and 12 minutes on foot from Pan American Pier
  • Dogs welcome for a fee
Aloft San Juan offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. The business-friendly Aloft San Juan also features coffee/tea in common area, dry cleaning/laundry services, and an ATM. For a fee, parking is available.

This 3.5-star San Juan hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 10:00 AM.
Aloft San Juan has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 18 per night)
  • Valet parking on site (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 10 to 18 for adults and USD 10 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (76 centimetre high)
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Raised toilet seat (61 centimetre high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night.
  • Service fee: 2 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10.00 to 18.00 for adults and USD 10.00 to 18.00 for children
  • Self-parking fee: USD 18 per night
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft San Juan Hotel
Aloft San Juan San Juan
Aloft San Juan Hotel San Juan
Aloft San Juan a Marriott Hotel

Aloft San Juan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 734 out of 1002 reviews
Rating 8 - Good. 165 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is available
Stayed 2 nights in Jan 2025

8/10 Good

Matt

Stayed 1 night in Jan 2025

10/10 Excellent

Fernando, Delray Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Wigberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Stayed 2 nights in Jan 2025

8/10 Good

Shani

Very clean
Stayed 1 night in Jan 2025

10/10 Excellent

Edgar, Orlando

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

giselle

Liked: Property conditions & facilities
Beautiful place!
Stayed 1 night in Dec 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, room comfort
The stay was amazing. I was really comfortable. There were shuttles to the beach and old San Juan. Easily manageable to get to other locations. I loved every bit of it. The staff and amenities were awesome as well. Will definitely stay here again when I go back.
Stayed 1 night in Jan 2025

8/10 Good

Diane

Stayed 1 night in Jan 2025

8/10 Good

Kashona

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Jenny

Travelled with group
Liked: Staff & service, amenities
Beautiful location however the hotel could use better cleanliness. First walking through the door into lobby the carpets were really dirty and smelled of mildew. The rooms smelled like it was humid and mildewy.
Stayed 1 night in Jan 2025

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location! Great restaurants at walking distance. Staff is super friendly. We chose this hotel for the day prior to our flight home after traveling all over the island and we wished we added an extra night at Aloft.
Stayed 1 night in Jan 2025

10/10 Excellent

RICARDO, Brooklyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good value, great if you are attending the Conference Center
Stayed 3 nights in Jan 2025

6/10 Okay

Natalia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
check in process was extremely difficult.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Great location, hotel staff were very nice and helpful but not well maintained. Would probably not stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located right in the outdoor shopping area (T-Mobile center) with plenty of food and shopping. The hotel was in very good shape, the staff was helpful, and the rooms were comfortable. The hotel-provided toiletries were also very high quality. I would definitely stay here again. Note that our cruise was leaving from the Pan American cruise terminal which is a very short Uber from this hotel. Many cruises leave from the Old San Juan Pier 4 area, so this wouldn't be quite as convenient for those cruises.
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Stayed 1 night in Dec 2024

6/10 Okay

Orlando

Rather not say
Stayed 4 nights in Jan 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Deanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were right in the middle of Distrito TMobile and could see concerts from our room. But the rooms are soundproof!
Stayed 1 night in Jan 2025

8/10 Good

Luinel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 4 nights in Dec 2024