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Ciqala Suites Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ciqala Suites Hotel

Terrace/patio
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Terrace/patio
Rooftop bar, ocean views, open daily
View from property

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Room service
    Room service

Explore the area

Map
752 Manuel Fernandez Juncos Ave, San Juan, 00908
  • Sheraton Casino
    9 min walk
  • Distrito T-Mobile
    11 min walk
  • Puerto Rico Convention Center
    12 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    5 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Suite

  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Luxury Studio Suite, 1 Queen Bed

Luxury Studio Suite, 1 Queen Bed | Premium bedding, memory-foam beds, minibar, in-room safe

Luxury Studio Suite, 1 Queen Bed

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for The Signature Suite

The Signature Suite | Premium bedding, memory-foam beds, minibar, in-room safe

The Signature Suite

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | Bathroom | Free toiletries, hair dryer, dressing gowns, towels

Luxury Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, memory-foam beds, minibar, in-room safe

Presidential Suite

  • 158 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, memory-foam beds, minibar, in-room safe

Superior Room, 1 Queen Bed

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Ciqala Suites Hotel

Hotel with free breakfast, near Pan American Pier
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking and a free beach shuttle. Additionally, a poolside bar, a rooftop terrace and concierge services are on-site.
Ciqala Suites Hotel offers 19 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Ciqala Suites Hotel. During your stay, you're just a quick walk from Nuestra Senora de Lourdes Chapel. Enjoy features like free WiFi in public areas, free self-parking and a free beach shuttle.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Caribbean cuisine and ocean views while dining at Our SP Floor Lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Puerto Rico Convention Center and Pan American Pier
  • Free beach shuttle service
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the business-friendly Ciqala Suites Hotel. Free self parking is available.

This 4-star San Juan hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Our SP Floor Lounge – This poolside rooftop bar specialises in Caribbean cuisine. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Our SP Floor Lounge

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Service fee: 20 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property is professionally cleaned
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan

Ciqala Suites Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 416 out of 1011 reviews" "
Rating 8 - Good. 203 out of 1011 reviews" "
Rating 6 - Okay. 116 out of 1011 reviews" "
Rating 4 - Poor. 103 out of 1011 reviews" "
Rating 2 - Terrible. 173 out of 1011 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jose

Liked: Room comfort
Tired but happy in PR
Nice facility staff needs work and better parking
Stayed 1 night in Aug 2024

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Property
Paula at the front desk is amazing: efficient and friendly.
Stayed 3 nights in Aug 2024

6/10 Okay

Jose, San Diego

Liked: Amenities
The facility needs an upgrade but the staff is sensational
Stayed 1 night in Aug 2024

8/10 Good

Vikki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to book this super last minute as the air b n b i booked didn’t work out. staff was super accommodating and friendly. the food is amazing, pretty pricey, but not more than any other hotel. pina coladas are yummy. the shower only stayed hot for about 5 minutes but i was only here for 2 nights so i didn’t care. pool is not great for swimming but awesome to take pictures at, especially at night. overall, the area is super safe even at night and the room was spacious and cool.
Stayed 2 nights in Aug 2024

10/10 Excellent

Manuel

Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Mildred

Travelled with partner
Liked: Staff & service
It was ok. Not to safe due to the next door liquor store and those who hang out. Valet parking shouldn’t use the limited parking on this parking. It impacts those who books this hotel and leaves us with no parking. The noise due to so much traffic for the rooftop for those who do not book with this hotel is ridiculous. We had no television for the first four days. They should due a walk through and make sure everything works. Our cable boxes were never activated. Lots of minor issues that could make it better for those who go out there way to book with this hotel.
Stayed 6 nights in Aug 2024

10/10 Excellent

susana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Cynesia

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Aug 2024

4/10 Poor

Rajiv

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed for a night but really happy I decided to choose this hotel. I wouldn’t have given it a chance but my flight along with so many others have been cancelled and I was stuck. The larger hotel names like Hilton were all sold out. This room was on the affordable size and I was very surprised how pleasant my stay was. The staff was UNBELIEVABLE. In a positive way! Edgardo was the epitome of hospitality. Felt like he happily went out of his way to help. They were all very down to earth yet professional and knowledgeable. The room itself was pleasant. Although a bit run down, I would definitely stay there again. Still nice to have comfortable king size bed with comfortable sheets and pillows. There was also a kitchenette and a stocked fridge with some drinks and snacks. Beers were only $3. The bath was a little dated but other than that everything else made my very stressful day much better. Will return if I’m ever in San Juan.
Stayed 1 night in Aug 2024

2/10 Terrible

Azhar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is nasty, rooms are moldy but of course you can’t see it with the dark paint because of the moist, balcony is so nasty old dirty and scary, nothing luxurious not for families, restaurant takes for ever to make the food and bar takes decades to make drinks, pool is supper small restaurant needs reservation even though we staying there, breakfast came with missing lots of items we requested on top of that I asked for a few minutes late check out to get the Uber someone said let me check with my supervisor and get back to you he called back saying we honoring an hour and after I checked out they charged $25 for the few minutes to the $200 deposit that was charged for only one night I spoke to the supervisor and he was too rude to refund me so I’ll dispute it with the bank.
Stayed 1 night in Aug 2024

8/10 Good

Samantha G

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price
Stayed 4 nights in Aug 2024

10/10 Excellent

Shearley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very attentive.
Stayed 4 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y muy amables
Stayed 3 nights in Aug 2024

10/10 Excellent

Liz

Stayed 1 night in Jul 2024

10/10 Excellent

JenisonReyna

Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good svs
Stayed 4 nights in Jul 2024

10/10 Excellent

Jesus

Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
Ciqala has become my first choice whenever I need to come to San Juan. Clean. Great rooms. Good service. Parking and breakfast. I will keep going.
Stayed 2 nights in Jul 2024

6/10 Okay

Alex

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2024

10/10 Excellent

Aminata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

John

Liked: Staff & service
Disliked: Cleanliness
Beautiful
Stayed 1 night in Jun 2024

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place
Stayed 1 night in Jul 2024

10/10 Excellent

Nadia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
I had a great experience here. Once we arrived, I was told that my room with the balcony was being renovated and I was upgraded to another room. The rooms were very clean and staff are friendly. The rooftop was beautiful and the food and drinks were amazing. Thank you to all the staff who assisted in making my stay so special.
Stayed 5 nights in Jul 2024