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El Colonial - Adults Only

3.5 star property
VIP Access

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Photo gallery for El Colonial - Adults Only

Rooftop terrace
Building design
Reception
Standard Room | Individually decorated, individually furnished, desk, laptop workspace
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
312 C. de San Francisco, San Juan, San Juan, 00901
  • Port of San Juan
    ‪6 min walk‬
  • Pan American Pier
    ‪3 min drive‬
  • Puerto Rico Convention Center
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Signature Room

Signature Room | Individually decorated, individually furnished, desk, laptop workspace

Signature Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Individually decorated, individually furnished, desk, laptop workspace

Deluxe Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Exclusive Room

Individually decorated, individually furnished, desk, laptop workspace

Exclusive Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

El Colonial - Adults Only

Adults-only hotel with 24-hour front desk and bar/lounge
This smoke-free hotel features a bar/lounge, concierge services and a 24-hour front desk. WiFi in public areas is free. Housekeeping is available on request.
El Colonial - Adults Only offers 33 air-conditioned accommodations, with free toiletries. This individually decorated and furnished accommodation includes desks. 50-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a shower. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of El Colonial - Adults Only's great location. During your stay, you're just a quick walk from Port of San Juan. Features include free WiFi in public areas, plus a bar and concierge services. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include a concierge
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of Port of San Juan and Catedral Basilica Menor de San Juan Bautista
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
El Colonial - Adults Only offers its guests a terrace and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.

This 3.5-star San Juan hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 23

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children younger than 23 are not allowed at this adults-only property. All guests 23 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This is an adults-only property and guests under 23 years old aren't allowed.

Property is also known as

El Colonial
El Colonial Adults Only Juan
El Colonial - Adults Only Hotel
El Colonial - Adults Only San Juan
El Colonial - Adults Only Hotel San Juan

El Colonial - Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 895 out of 1105 reviews
Rating 8 - Good. 125 out of 1105 reviews
Rating 6 - Okay. 53 out of 1105 reviews
Rating 4 - Poor. 19 out of 1105 reviews
Rating 2 - Terrible. 13 out of 1105 reviews

9.4/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Second time at El colonial in 2 years. This time I traveled alone for a week on the island but I needed to rest. Parcha with Vodka at the front desk and I slept like a baby from 4 pm - 10:45 am. I feel at home here and I feel safe. Off to my travels celebrating my 50th Birthday. Thank you Family at El Colonial
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities
Nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The extra's were amazing.
The people are awesome and love their hotel. They serve adult beverages at night - no cost to you - I love that!
Stayed 1 night in Dec 2024

10/10 Excellent

Elyse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at this property. The staff was very friendly and helpful. The location was convenient.
Stayed 1 night in Oct 2024

10/10 Excellent

Rocky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay ,close to everything ,the open bar is really nice and the staff are excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Gregory W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old building in center of old San Juan.
Very nice, old architecture place, excellent location. Room was great. Staff was very friendly and helpful. No elevator, which I don’t mind at all, but worth noting.
Stayed 1 night in Dec 2024

10/10 Excellent

Ravi

Stayed 5 nights in Nov 2024

6/10 Okay

Rafael

Travelled with partner
Liked: Cleanliness
Mesa para la nevera.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
The place was really nice and the staff amazing. It is like a trip back in time. The Hotel offers open bar to their customers and they have someone in the front 24/7. There's no elevator so beware if you have struggle with steps, it is a historic building so they cannot modify it.
Stayed 1 night in Dec 2024

10/10 Excellent

Ava

Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Stayed 2 nights in Nov 2024

10/10 Excellent

A. Elaine

Travelled with family
Liked: Amenities
Staff was extremely helpful Excellent at trouble shooting Very friendly Hotel very clean and comfortable Excellent location Good price Highly recommend Thank you
Stayed 1 night in Dec 2024

10/10 Excellent

KARL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very comfortable and relaxing stay at the El Colonial in Old San Juan for the Thanksgiving holiday. Firstly, upon entry, the staff is doting and guests are greeted with a complimentary cocktail. In fact, the bar is open 24 hours with beer, wine and water. Water includes Perrier sparkling water that is nicely chilled. Drip coffee is also available at all times. Up arrival, I was also checked in and given a little briefing on the workings of the hotel. The walk’up is not a problem, and the character and charm of the hotel are reflected in the interior architecture, with classic tile and ornate ironwork on the handrails. The rooftop is nicely appointed with chaise lounges and some bathtub-shower set’ups. I was up there every morning, and only saw another guest once. While the hotel was fully’booked, it was generally quiet. There was a very nice set of guests when I was there. The location is convenient to all of the major attractions, and for a walker Condado Beach is about a 45 minute walk. Escambron is also about 20 minutes away. Definitely do not rent a car because it is totally unnecessary. Plenty of shopping for both clothes and necessaries at local convenience stores. There is also excellent dining, including Marmalade around the corner. The staff is very helpful in suggesting local places to eat and shop. I will go back!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kirsten

Stayed 2 nights in Nov 2024

4/10 Poor

Vincent Jairus Howell

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Dear Expedia, I am writing to express my profound dissatisfaction and frustration with the substandard quality of the room during my stay at El Colonial. While the hotel’s location in the heart of Old San Juan was ideal and initially promising based on the photos and reviews shared on both your website and theirs, the room itself fell far short of expectations. The property’s central location and the added perks, such as complimentary drinks (including spirits, soda, wine, and champagne), were definite highlights. I also appreciated the safety measures in place for entering and exiting the property. However, the condition of the room was deeply disappointing. It lacked basic amenities such as an iron and a microwave, which should be standard for a room at this price point and location. Additionally, the hotel policy charging $25 for any damage to linens felt unreasonable. The room’s design and upkeep also posed challenges. Leaving the window open led to condensation on the floors, making them slippery and uncomfortable to navigate. This forced me to rely on air conditioning at all times, which raised health concerns for me, especially in the days leading up to my cruise. I even had to take daily medication to avoid getting sick. The room’s condition further detracted from my experience. The window gate overlooking Old San Juan was rusted and deteriorated, making it unsafe and unattractive. What should have been a highlight—a scenic view—was obstructed and unimpressive.
Stayed 3 nights in Nov 2024

10/10 Excellent

Celia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lnews cation excellent value
Stayed 2 nights in Dec 2024

8/10 Good

Nicholas

Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Nov 2024

8/10 Good

Steve, Dickinso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in Old San Juan was a great advantage. Would not hesitate to stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

M azada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, conveniently located in Old San Juan, beautifully designed and kept. I loved the welcoming, the open bar, and the terrace! Great place, wonderful staff!
Stayed 1 night in Sep 2024

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive & friendly staff, always available to assit in any matter.
Stayed 1 night in Nov 2024