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El Colonial - Adults Only

3.5 star property
VIP Access

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Photo gallery for El Colonial - Adults Only

Rooftop terrace
Standard Room | Individually decorated, individually furnished, desk, laptop workspace
Reception
Building design
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
312 C. de San Francisco, San Juan, San Juan, 00901
  • Port of San Juan
    ‪6 min walk‬
  • Pan American Pier
    ‪3 min drive‬
  • Puerto Rico Convention Center
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Signature Room

Signature Room | Individually decorated, individually furnished, desk, laptop workspace

Signature Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Individually decorated, individually furnished, desk, laptop workspace

Deluxe Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Exclusive Room

Individually decorated, individually furnished, desk, laptop workspace

Exclusive Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

El Colonial - Adults Only

Adults-only hotel with 24-hour front desk and bar/lounge
This smoke-free hotel features a bar/lounge, concierge services and a 24-hour front desk. WiFi in public areas is free. Housekeeping is available on request.
El Colonial - Adults Only offers 33 air-conditioned accommodations, with free toiletries. This individually decorated and furnished accommodation includes desks. 50-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a shower. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of El Colonial - Adults Only's great location. During your stay, you're just a quick walk from Port of San Juan. Features include free WiFi in public areas, plus a bar and concierge services. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include a concierge
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of Port of San Juan and Catedral Basilica Menor de San Juan Bautista
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
El Colonial - Adults Only offers its guests a terrace and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.

This 3.5-star San Juan hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 23

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children younger than 23 are not allowed at this adults-only property. All guests 23 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This is an adults-only property and guests under 23 years old aren't allowed.

Property is also known as

El Colonial
El Colonial Adults Only Juan
El Colonial - Adults Only Hotel
El Colonial - Adults Only San Juan
El Colonial - Adults Only Hotel San Juan

El Colonial - Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 906 out of 1117 reviews
Rating 8 - Good. 124 out of 1117 reviews
Rating 6 - Okay. 55 out of 1117 reviews
Rating 4 - Poor. 19 out of 1117 reviews
Rating 2 - Terrible. 13 out of 1117 reviews

9.4/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kirsten

Stayed 2 nights in Nov 2024

4/10 Poor

Vincent Jairus Howell

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Dear Expedia, I am writing to express my profound dissatisfaction and frustration with the substandard quality of the room during my stay at El Colonial. While the hotel’s location in the heart of Old San Juan was ideal and initially promising based on the photos and reviews shared on both your website and theirs, the room itself fell far short of expectations. The property’s central location and the added perks, such as complimentary drinks (including spirits, soda, wine, and champagne), were definite highlights. I also appreciated the safety measures in place for entering and exiting the property. However, the condition of the room was deeply disappointing. It lacked basic amenities such as an iron and a microwave, which should be standard for a room at this price point and location. Additionally, the hotel policy charging $25 for any damage to linens felt unreasonable. The room’s design and upkeep also posed challenges. Leaving the window open led to condensation on the floors, making them slippery and uncomfortable to navigate. This forced me to rely on air conditioning at all times, which raised health concerns for me, especially in the days leading up to my cruise. I even had to take daily medication to avoid getting sick. The room’s condition further detracted from my experience. The window gate overlooking Old San Juan was rusted and deteriorated, making it unsafe and unattractive. What should have been a highlight—a scenic view—was obstructed and unimpressive.
Stayed 3 nights in Nov 2024

10/10 Excellent

Celia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lnews cation excellent value
Stayed 2 nights in Dec 2024

8/10 Good

Nicholas

Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Nov 2024

8/10 Good

Steve, Dickinso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in Old San Juan was a great advantage. Would not hesitate to stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

M azada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, conveniently located in Old San Juan, beautifully designed and kept. I loved the welcoming, the open bar, and the terrace! Great place, wonderful staff!
Stayed 1 night in Sep 2024

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive & friendly staff, always available to assit in any matter.
Stayed 1 night in Nov 2024

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so accommodating and friendly. Would definitely recommend to anyone who wants to experience wonderful hospitality and an excellent location in old San Juan.
Stayed 1 night in Nov 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great service, very friendly from the point you open the door! They really want you to relax and have a good time! The lobby has a bar, with the drinks being a courtesy! The staff was awesome, and I would absolutely stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service
This is an older property and really needs some work. However the location is great, easy walking to dining shops etc. The staff are really what make this property stand out! They are very helpful and welcoming. Angel went above and beyond to assist me with an issue i was having. Thankyou gentlemen you made this a great place to stay!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sahari

Liked: Cleanliness, staff & service, amenities
Loved it.
Stayed 3 nights in Nov 2024

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

cindy

Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Stayed 4 nights in Oct 2024

10/10 Excellent

scorpia

Stayed 2 nights in Oct 2024

10/10 Excellent

sherdan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service
The hotel is quaint and the staff super friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Juan
Great hotel with great service and close to shops and restaurants. Rooms are or could be renovated but comfortable. I would go back.
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy, Phoenixville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely one night stay before our cruise. Our room was small but adequate for one night. Love the security and location. Very helpful and friendly staff. Loved the open bar that was included and appreciated the bottle of sparkling wine that we received as a VIP member. Great stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is amazing and professional. Location is awesome.
Stayed 1 night in Nov 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great staff, ready to help with everything. Comfortable rooms, nothing fancy. Open bar, if thats your thing. Bed was a little sloped. Roof top terrace had great view. Be aware there is no elevator and the 4th floor where my room was meant a long trudge up.
Stayed 1 night in Nov 2024

2/10 Terrible

Antonio

Stayed 1 night in Sep 2024