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Four Points by Sheraton Caguas Real Hotel & Casino

3.5 star property

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Photo gallery for Four Points by Sheraton Caguas Real Hotel & Casino

Casino
Lobby
55-inch LED TV with satellite channels, TV
Property amenity
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Gym
  • Room service
  • Bar
  • Pool

Explore the area

Map
500 Alhambra En Granada Boulevard, Caguas, 00726
  • Jardin Botanico y Cultural de Caguas
    ā€Ŗ8 min driveā€¬
  • Port of San Juan
    ā€Ŗ27 min driveā€¬
  • El Yunque National Forest
    ā€Ŗ28 min driveā€¬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ā€Ŗ29 min driveā€¬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Pool View

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Deluxe Suite, 1 King Bed with Sofa bed, Pool View

  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Deluxe Room, 1 King Bed, Pool View

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Pool View

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Standard Room, 1 King Bed

  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Four Points by Sheraton Caguas Real Hotel & Casino

Family-friendly hotel with casino and 24-hour fitness centre
A casino, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Four Points by Sheraton Caguas Real Hotel & Casino offers 125 accommodations with a safe and free newspapers. Beds feature Select Comfort mattresses. 55-inch LED televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Caguas Real Hotel & Casino. During your stay, you'll be close to Jardin Botanico y Cultural de Caguas. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Flor de CaƱa Eatery Eatery & Bar, a family restaurant with pool views
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • 4.4 mi (7.1 km) from Jardin Botanico y Cultural de Caguas and 17.9 mi (28.8 km) from El Yunque National Forest
Four Points by Sheraton Caguas Real Hotel & Casino offers its guests a kids' pool, an outdoor pool, a waterslide, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A casino, a terrace, and multilingual staff are also featured at the family-friendly Four Points by Sheraton Caguas Real Hotel & Casino. For a fee, parking is available.

This 3.5-star Caguas hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Flor de CaƱa Eatery Eatery & Bar ā€“ Overlooking the pool, this family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 13.38 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 20 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Flor de CaƱa Eatery Eatery & Bar

Things to do

  • 10 gaming tables
  • 18-hole adjacent golf course
  • 24-hour gym
  • 433 slot machines
  • Casino (3,800 square feet of space)
  • Children's pool
  • Outdoor pool
  • Piano
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 18.87 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8.00 to 20.00 per person
  • Self-parking fee: USD 13.38 per day (in/out privileges)
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Four Points by Sheraton Caguas Real Hotel & Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Frances

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
šŸ˜Ž
Stayed 4 nights in Nov 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gloria

Travelled with partner
Todos son muy amables y serviciales.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice a comfortable
Stayed 2 nights in Nov 2024

10/10 Excellent

Mayra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Doug

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel review
Nice hotel. I stayed for a business trip and would choose this hotel on my next business trip.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nahir, Augusta

Stayed 4 nights in Aug 2024

10/10 Excellent

Santy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Noritza, Canovanas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Stayed 7 nights in Sep 2024

10/10 Excellent

Yaritza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2024

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Nuria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service in front desk
Stayed 2 nights in Aug 2024

8/10 Good

Linh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasure
Stayed 3 nights in Oct 2024

10/10 Excellent

Lynnette, cayey

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Lizbeth, Juana Diaz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, peaceful, nice staff
Stayed 1 night in Oct 2024

10/10 Excellent

Marenid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mildred I

Stayed 2 nights in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024