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Hampton Inn & Suites San Juan

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hampton Inn & Suites San Juan

Beach nearby
Lobby
Lobby
Outdoor pool, pool loungers
View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Parking available

Explore the area

Map
6530 Isla Verde Avenue, Carolina, 00979
  • Isla Verde Beach
    3 min walk
  • Pine Grove Beach
    5 min walk
  • Carolina Beach
    10 min walk
  • San Juan (SJU-Luis Munoz Marin Intl.)
    10 min walk

Room options

View all photos for Room, 2 Double Beds, Pool View

View from room

Room, 2 Double Beds, Pool View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Pool View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

View from room

Suite, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower) | Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

View from room

Suite, 2 Double Beds, Non Smoking

  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior

Embassy Suites by Hilton San Juan Hotel & Casino

Pool
Hot tub
Breakfast included
Spa
4.5 out of 5, Wonderful, (2820)
The price is €449
for 1 night
includes taxes & fees
3 Jan - 4 Jan
Embassy Suites by Hilton San Juan Hotel & Casino

About this property

Hampton Inn & Suites San Juan

Hotel with free breakfast, a quick walk to Isla Verde Beach
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar and a 24-hour business centre are on-site.
Hampton Inn & Suites San Juan offers 201 accommodations with a safe and free newspapers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Carolina hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hampton Inn & Suites San Juan. During your stay, you're just a quick walk from Isla Verde Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Caña de Azucar Pool Bar
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests love the bar and breakfast
  • Just a 3-minute walk from Isla Verde Beach and 7 minutes by car from Casino del Mar at La Concha Resort
Hampton Inn & Suites San Juan offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hampton Inn & Suites San Juan. For a fee, parking is available.

Smoking is allowed in designated areas at this Carolina hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
Caña de Azucar Pool Bar – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 16 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Caña de Azucar Pool Bar

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 125

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 43.6 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 16 per night
  • Late check-out fee: USD 125 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hilton Hotel San Juan
Hampton Inn Hilton San Juan
Hampton Inn San Juan
San Juan Hampton Inn
Hampton Inn Hilton San Juan Hotel
Hampton Inn San Juan Puerto Rico Hotel
Hampton Inn Puerto Rico Hotel
Hampton Inn San Juan Puerto Rico
Hampton Inn Puerto Rico
Hampton Inn Suites San Juan Puerto Rico
Hampton Inn Suites by Hilton San Juan
Hampton Inn San Juan Puerto Rico Resort Carolina
Hampton Inn San Juan Puerto Rico Resort
Hampton Inn San Juan Puerto Rico Carolina
Hampton Juan Puerto Rico Caro
Hampton Inn Suites San Juan
Hampton & Suites Juan Carolina

Hampton Inn & Suites San Juan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1053 out of 1482 reviews" "
Rating 8 - Good. 283 out of 1482 reviews" "
Rating 6 - Okay. 79 out of 1482 reviews" "
Rating 4 - Poor. 34 out of 1482 reviews" "
Rating 2 - Terrible. 33 out of 1482 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is quite expensive but should be complementary for guests. The hotel should also remove the $40 resort fee as it is not a resort and the amenities and ‘free happy hour’ does not justify the additional cost.
Stayed 4 nights in Sep 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Natasha, McDonough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 2 nights in Sep 2024

10/10 Excellent

Teleek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly, nice and very approachable! Even to the housekeeper, I recommend this place!!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

VANESSA

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff are very welcoming and informative. Whenever we needed anything they were accommodating. I will definitely return to this hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service
Did not like having to pay property fees of $27 have no idea what for and also surprised with a $16 per day parking fee we didn’t know about before booking. Beds and pillows super comfy, close to beach and restaurants, very safe area. Not a fan of the extra fees though.
Stayed 1 night in Sep 2024

8/10 Good

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant. What I didn't like was the bed and pillows. The bed was hard. I actually woke up with a back ache my first night. We had to request extra pillows because they were loose. With pressure applied from sleeping they were lumpy. Made for uncomfortable sleep.
Stayed 3 nights in Sep 2024

8/10 Good

Michelle

Travelled with family
Liked: Amenities
Love our stay ! Very comfortable room .
Stayed 1 night in Sep 2024

10/10 Excellent

Yudeiky

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

10/10 Excellent

Fany

Stayed 2 nights in Aug 2024

10/10 Excellent

Joaquin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the employees are very compassion and careful with the costumers, talkative, very good place
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
For my purpose being on the island, family situation, and not a vacation, hotel was great, and very convenient everywhere I needed to be! The breakfast is filling, and it was a decent place overall! Not far from the beach!
Stayed 4 nights in Sep 2024

10/10 Excellent

Marlene, Bell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool stay everyone super friendly free breakfast wirh different options daily, happy hour and snacks in love best pina coladas
Stayed 4 nights in Aug 2024

10/10 Excellent

Iris Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Sep 2024

8/10 Good

Jimmy

Stayed 2 nights in Aug 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Evangeline

Liked: Cleanliness
Disliked: Staff & service
Customer service at the front desk was off putting. No greeting. No smile. Just hurling the introduction at me like the lady was reading a script and could not be bothered.
Stayed 3 nights in Sep 2024

6/10 Okay

Jessica, Philadelphia

Liked: Staff & service
Hotel was good great for families
Stayed 1 night in Sep 2024

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

rubi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff very welcoming
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

2/10 Terrible

Monica A

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel is beautiful, all the areas of the hotel including rooms, and lobby’s very organized clean and very comfortable. All hotel stuff amazing helpful and kind. Except for the two front desk employees very rude, nastiness, not a positive attitude, unapproachable, I said good bye and thank you for everything 3 times and they both ignore me completely. They also charged me extra for the parking areas which is did not use. Their names are Stephanie and Jessica. Please make take care of this issue … the hotel experience and customer service can be easily ruined for this kind of employees. Thank you, Monica Ospina
Stayed 4 nights in Aug 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Liza I.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024