Hilton Garden Inn San Juan Condado

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn San Juan Condado

Beach nearby, beach towels
View from room
View from property
View from room
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Restaurant
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available

Explore the area

Map
886 Ashford Ave, San Juan, 00907
  • Condado Beach
    7 min walk
  • Paseo Caribe
    9 min walk
  • Casino del Mar at La Concha Resort
    14 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    8 min drive

Room options

Room, 2 Queen Beds, Accessible, Bay View (Roll-In Shower)

  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, View (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, View (Roll-In Shower, Pool View)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Bay View

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (Pool View)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Bay View

  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bay View (Corner)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Bayview)

  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Bay View

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Ocean View, Corner

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bay View (Bathtub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Ocean View, Corner

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Ocean View

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn San Juan Condado

Waterfront San Juan hotel in Condado with 2 restaurants
2 restaurants, a full-service spa and an outdoor pool are available at this hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar.
Hilton Garden Inn San Juan Condado offers 240 air-conditioned accommodations with espresso makers and a safe. 55-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Zen Spa Garden. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open selected days. Guests under 13 years old are not allowed in the spa.

Hilton Garden Inn San Juan Condado's great location gets high marks from our customers. During your stay, you're just a quick walk from Condado Beach. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to deep-tissue massages, facials or body treatments at Zen Spa Garden
  • Amenities include 10 meeting rooms, a conference centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Condado Beach and a 3-minute drive from Distrito T-Mobile
Hilton Garden Inn San Juan Condado offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 17782 square feet (1652 square metres) and includes a conference centre. A 24-hour fitness centre, spa services, and coffee/tea in common area are also featured at the business-friendly Hilton Garden Inn San Juan Condado. Parking is available for a fee. A complete renovation of Hilton Garden Inn San Juan Condado was completed in December 2023.

Smoking is allowed in designated areas at this 4-star San Juan hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
Hilton Garden Inn San Juan Condado has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 23 per day)
  • Secured, covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 26.74 for adults and USD 14.97 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Conference centre (17,782 square foot of space)

Outdoors

  • Beach towels
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (51 centimetre high)
  • Lift (104 centimetre wide door)
  • Pool hoist on site
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Local artist showcase
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn San Juan Condado

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children aged 17 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • In-room coffee
  • Partner property pool access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 26.74 for adults and from USD 14.97 for children
  • Covered self-parking fee: USD 23.00 per day (in/out privileges)
  • Valet parking fee: USD 28.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 17 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Juan Condado Juan

Hilton Garden Inn San Juan Condado Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 311 out of 480 reviews" "
Rating 8 - Good. 91 out of 480 reviews" "
Rating 6 - Okay. 39 out of 480 reviews" "
Rating 4 - Poor. 16 out of 480 reviews" "
Rating 2 - Terrible. 23 out of 480 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility, friendly staff.
Stayed 4 nights in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

4/10 Poor

Angel

Disliked: Cleanliness, property conditions & facilities
A
Stayed 6 nights in Aug 2024

6/10 Okay

Oniel

Liked: Staff & service
Disliked: Cleanliness
Ovarall is good I think need to improve on the cleaning
Stayed 1 night in Aug 2024

2/10 Terrible

John

Disliked: Staff & service, property conditions & facilities
My room was changed 3 times during my stay due to the air not working, leaks in the ceiling , and bugs biting me in the beds. Very horrible experience!
Stayed 4 nights in Aug 2024

8/10 Good

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I sidnt like was the lack of breakfast options. There was only one restaurant that opened for breakfast and the selection of food was not that great Most of the time we waoted until.lunch to eat
Stayed 3 nights in Aug 2024

10/10 Excellent

Cynthia Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, hotel room was very clean, breakfast was fresh,and delicious reasonably priced. room was cleaned every day. I would definitely stay here again.
Stayed 3 nights in Aug 2024

2/10 Terrible

Denise

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Trip was ruined. Staff rarely answers phone , suspicious person knocking on doors, Alarm went off at 2:00 am . Bug infestation in my room , clothes , closet and bed. Water in walls ceilings and blocking view between window glass . No real security.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ramiqa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and helpful to us during our stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Marie

Stayed 4 nights in Aug 2024

6/10 Okay

CARMEN L.

Disliked: Staff & service
strong odor in the room ,,not the room i select and they want to charge $50.00 for upgrade....no t the view iselect thru expidia
Stayed 3 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the overall stay
Stayed 4 nights in Aug 2024

10/10 Excellent

Chastity

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the decor and the location of the property… The pool area was nice…
Stayed 3 nights in Aug 2024

10/10 Excellent

Marne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like a home away from home
Stayed 3 nights in Aug 2024

4/10 Poor

Angela

Stayed 4 nights in Jul 2024

10/10 Excellent

Chiamaka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 3 nights in Aug 2024

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It shared its amenities with condado plaza hotel.
Stayed 7 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

VIVIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
Nice hotel. Clean and great location. Friendly Staff. Nice views. Live music at the bar.
Stayed 1 night in Aug 2024

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Aug 2024

8/10 Good

Roneisha

Wonderful
Stayed 5 nights in Aug 2024

10/10 Excellent

yslied

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Aug 2024

10/10 Excellent

Deetrek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent. We just needed to stay for a day while we wait for our cruise and I had the best sleep known to man. The amenities were wonderful and my kids loved the pools. Would definitely come back.
Stayed 1 night in Aug 2024

8/10 Good

crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again in the future
Stayed 1 night in Aug 2024