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Hotel Puerto Valdes

4.0 star property
VIP Access

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Photo gallery for Hotel Puerto Valdes

Lobby sitting area
Deluxe Studio | Premium bedding, pillow-top beds, in-room safe, individually decorated
Studio | Premium bedding, pillow-top beds, in-room safe, individually decorated
Point of interest
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
100 Calle Valdés, San Juan, San Juan, 00901
  • Port of San Juan
    ‪3 min walk‬
  • Pan American Pier
    ‪1 min drive‬
  • Puerto Rico Convention Center
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Studio

Deluxe Studio | Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Apartment

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio

Studio | Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment

Premium bedding, pillow-top beds, in-room safe, individually decorated

Luxury Apartment

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premier Apartment

Premier Apartment | Premium bedding, pillow-top beds, in-room safe, individually decorated

Premier Apartment

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Signature Penthouse

Signature Penthouse | Premium bedding, pillow-top beds, in-room safe, individually decorated

Signature Penthouse

  • Bay view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Presidential Penthouse

Presidential Penthouse | Premium bedding, pillow-top beds, in-room safe, individually decorated

Presidential Penthouse

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Lobby

Residence Inn by Marriott San Juan Isla Verde

  • Pool
  • Breakfast included
  • Pet-friendly
  • Kids pool
4.4 out of 5, Excellent, (1951)
The price is €291
for 1 room
includes taxes & fees
21 Apr - 22 Apr
Residence Inn by Marriott San Juan Isla Verde

About this property

Hotel Puerto Valdes

Colonial hotel with free local area shuttle and 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a rooftop terrace are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free cruise terminal shuttle. Other amenities include a 24-hour business centre, a business centre and conference space. Housekeeping is available on request.
Hotel Puerto Valdes offers 15 accommodations with espresso makers and a safe. This individually decorated and furnished accommodation includes double sofa beds and desks. Pillowtop beds feature premium bedding. A pillow menu is available. Microwaves and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Televisions come with premium cable channels. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Puerto Valdes. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the steakhouse
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Port of San Juan and a 1-minute drive from Pan American Pier
  • Free cruise terminal, ferry terminal and casino shuttle service
  • Pets welcome for a fee
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. An area shuttle within 4 kilometres and A cruise ship terminal shuttle are free. A 24-hour fitness centre, a rooftop terrace, and a vending machine are also featured at the business-friendly Hotel Puerto Valdes. The hotel can provide concierge services and wedding services. Self parking is free.

This 4-star San Juan hotel is smoke free.

CARNES STEAKHOUSE – This steakhouse only serves dinner. Reservations are required.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 4 kilometres
  • Area shuttle
  • Free casino shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Couples/private dining

Restaurants on site

  • CARNES STEAKHOUSE

Things to do

  • 24-hour gym
  • Art gallery
  • Wine tasting room

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Freezer
  • Hob
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Hotel Puerto Valdes offers transfers from the cruise terminal. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

Property is also known as

Puerto Valdes
Hotel Puerto Valdes Hotel
Hotel Puerto Valdes San Juan
Hotel Puerto Valdes Hotel San Juan

Hotel Puerto Valdes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 254 out of 404 reviews
Rating 8 - Good. 89 out of 404 reviews
Rating 6 - Okay. 32 out of 404 reviews
Rating 4 - Poor. 16 out of 404 reviews
Rating 2 - Terrible. 13 out of 404 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Monir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel was perfect for our trip, but we had some issues. The bed was ok but the pillows were horrible, we had to grab the sofa cushions to make sure we got some sleep but overall we were unable to get a good nights rest any day we were there. The pillows were flat and rock hard, also did not have any alternatives.
Stayed 5 nights in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel with spacious rooms, the staff is adorable, professional and very helpful, the shower is large and everything is clean. I highly recommend it!

8/10 Good

Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying in Puerto Rico and we found this boutique hotel on Expedia. We were very intrigued by the rooftop jacuzzi area. It is definitely the main attraction as a well as the location. We found our room be comfortable for 4 guests. The staff Joy and Joseph were exceptional and helped us and told us where to go to enjoy Puerto Rico. There is also a restaurant in the hotel which is convenient for dinner and Dylan our server was amazing and the head chef Josh puts a lot of thought and passion into his dishes. Definitely worth a try.
Stayed 5 nights in Dec 2024

10/10 Excellent

Faylee

Liked: Cleanliness, staff & service
I really enjoyed my stay, staff especially Joy was very accommodating and kind. I will definitely book a stay again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff. Always available and asking if we needed anything. Perfect location. Walking distance or quick uber to old town or ports. Great big rooms with kitchens and laundry. Perfect for cruisers and excursions.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and room size
Stayed 3 nights in Dec 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joesph’s friendly greeting and tour of the property was unexpected but so appreciated. We felt instantly at home. Very nice but laid back. I am finding this is the culture in this amazing city. I will be back!
Stayed 2 nights in Dec 2024

8/10 Good

Jeannette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable room, clean, friendly staff, easy location to Old SanJuan
Stayed 7 nights in Dec 2024

10/10 Excellent

Kita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Gayle

Travelled with partner
Liked: Cleanliness, staff & service

10/10 Excellent

Jasmin

Stayed 2 nights in Dec 2024

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and the rooms are large with a kitchenette and funky urban feel. It is a bit outside of the old city, but I walked home one night and it only took 15 minutes. Parking is hard throughout old san juan and it is probably better to Uber than to try and park
Stayed 3 nights in Dec 2024

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shout out to the front desk girl with glasses who started recently and works nights. Amazing service!
Stayed 4 nights in Dec 2024

2/10 Terrible

Emily

Disliked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Trisha

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I would definitely stay here again . Would like if they offered a full length mirror in the rooms, as well as a comfortable sitting chair. No issues with parking. Staff was super friendly.
Stayed 5 nights in Dec 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Edwich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and modern hotel. Very nice room size. The staff was attentive and very helpful. We enjoyed our dinner at the onsite restaurant. Rooftop bar was under construction. Elevator was under repair. Surrounding area is less then desirable. Other then that we enjoyed our time there and would go back.
Stayed 6 nights in Nov 2024

2/10 Terrible

Elizabeth

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Nyla M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Tania, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went on October it’s was very good experience...
Stayed 3 nights in Oct 2024

10/10 Excellent

Ydellienne

Liked: Cleanliness, staff & service, property conditions & facilities
I really love the cleaness of this hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Yaime

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

Qiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alex is a GEM and made sure my daughter and I were well taken care of during our stay. I rented the beautiful penthouse suite. Very nice, but certainly some things not working/falling apart, but it was minimal compared to some hotels in San Juan. Was a very pleasant stay, close to Old San Juan and the ports. Please put a big mirror in the penthouse suite! We ladies need that when we are getting ready to go out 😅
Stayed 3 nights in Oct 2024