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Hotel Rumbao, a Tribute Portfolio Hotel

4.0 star property

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Photo gallery for Hotel Rumbao, a Tribute Portfolio Hotel

Exterior
Outdoor pool
Land view from property
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Room service

Explore the area

Map
100 Brumbaugh Street, San Juan, Puerto Rico, 00901
  • Pier 1
    ‪3 min walk‬
  • Port of San Juan
    ‪4 min walk‬
  • Castillo San Felipe del Morro
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Bay View

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Balcony, Bay View

  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (View)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, City View

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Rumbao, a Tribute Portfolio Hotel

Bayside hotel with 24-hour fitness centre and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, Access to hot tub and valet parking. Housekeeping is available on request.
Hotel Rumbao, a Tribute Portfolio Hotel offers 245 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Fridges, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Rumbao, a Tribute Portfolio Hotel. During your stay, you're just a quick walk from Port of San Juan. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy local cuisine while dining at KUEROS Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Pier 3 and Teatro Tapia
  • Dogs welcome for a fee
Hotel Rumbao, a Tribute Portfolio Hotel offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 5973 square feet (555 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Rumbao, a Tribute Portfolio Hotel. For a fee, parking is available.

This 4-star San Juan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
KUEROS Restaurant – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 15 per day)
  • Secured, covered valet parking on site (USD 27.88 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • KUEROS Restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 5,973 square feet of conference space
  • Computer station

Outdoors

  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 15.00 per day (in/out privileges)
  • Valet parking fee: USD 27.88 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel

Hotel Rumbao, a Tribute Portfolio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 626 out of 912 reviews
Rating 8 - Good. 163 out of 912 reviews
Rating 6 - Okay. 60 out of 912 reviews
Rating 4 - Poor. 25 out of 912 reviews
Rating 2 - Terrible. 38 out of 912 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente, lo recomiendo. Muy cómodo, moderno, maravillosa vista al mar y muy buena localización.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in San Juan

Beautiful hotel. Everything looks modern and new. Breakfast buffet was excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Marnie, Rochester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay before cruise. Lovely location on edge of Old Town. Not able to get into the room until after 6pm, desk staff were so patient and professional. Biggest complaint was no ability to check out bags and sightsee day of departure, apparently not allowed, though told we could at check in. Ruined our day.
Stayed 1 night in Jan 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in old san juan, close to shopping and restaurants. Friendly and professional staff
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Lovely hotel. Great sraff!
Stayed 1 night in Jan 2025

8/10 Good

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay, great team!

I had a good stay, a little pricy for what it is but the location is unbeatable
Stayed 2 nights in Jan 2025

10/10 Excellent

Duann

Stayed 2 nights in Jan 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a good area to walk and explore San Juan.
Stayed 2 nights in Jan 2025

8/10 Good

Constance

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Shelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Rafael, Wesley Chapel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The two negative points that I found out was that did not refill the shampoo and conditioner bottle before giving us the room and they wouldn’t let you have your breakfast on the roof top. Why?? nobody could logically explain) I think that when someone is paying for staying, it is to enjoy a full capacity, all the areas hotel has to offer. Great location and Plenty restaurants around.
Stayed 3 nights in Jan 2025

8/10 Good

Lisa, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Yvette

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was perfectly orchestrated in terms of check in & out , the room was spotless yet the elevator doors, exterior hallway floors and hotel bathrooms were very dirty
Stayed 3 nights in Dec 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

ANA I.

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Dimitar

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great stay

People at the front desk were friendly and accommodating. The property itself is great with great location. Amazing atmosphere and spacious and the rooms are nice. The staff at the restaurant was not smiling and not really friendly. The only person who was nice and accommodating was the manager. The rest of the servers were just food delivers.
Stayed 4 nights in Jan 2025

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fiestas SanSe 2025

Everything was just perfect. Friendly staff. Well located facility.
Stayed 1 night in Jan 2025

10/10 Excellent

Ginette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where very comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

carlos, San Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Shari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night before getting on a cruise and it was perfect! Close to the port, close to everything. And the staff was amazing and helpful. Highly recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Merve

Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2025