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Hotel Rumbao, a Tribute Portfolio Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Rumbao, a Tribute Portfolio Hotel

Exterior
Land view from property
Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior
Outdoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking available
  • Room service
  • Gym

Explore the area

Map
100 Brumbaugh Street, San Juan, Puerto Rico, 00901
  • Pier 3
    1 min walk
  • Palio
    1 min walk
  • Hato Rey Station
    14 min drive
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    12 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Bay View

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Bay View

Suite, 1 Bedroom, Balcony, Bay View | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Balcony, Bay View

  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, City View

  • Sleeps 4
  • 2 Double Beds

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View from property

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4.4 out of 5, Excellent, (526)
The price is €356
for 1 night
includes taxes & fees
1 Jan - 2 Jan
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About this property

Hotel Rumbao, a Tribute Portfolio Hotel

Bayside San Juan hotel in Old San Juan with a 24-hour health club
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. WiFi in public areas is free. Other amenities include a bar/lounge, Access to hot tub and valet parking. Housekeeping is available on request.
Hotel Rumbao, a Tribute Portfolio Hotel offers 245 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Fridges, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Rumbao, a Tribute Portfolio Hotel. During your stay, you're just a quick walk from Port of San Juan. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy local cuisine while dining at KUEROS Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Pier 3 and Teatro Tapia
  • Dogs welcome for a fee
Hotel Rumbao, a Tribute Portfolio Hotel offers its guests an outdoor pool, a 24-hour health club, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 6973 square feet (648 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Rumbao, a Tribute Portfolio Hotel. For a fee, parking is available.

This 4-star San Juan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
KUEROS Restaurant – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 15 per day)
  • Secured, covered valet parking on site (USD 27.88 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • KUEROS Restaurant

Family friendly

  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,973 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 15.00 per day (in/out privileges)
  • Valet parking fee: USD 27.88 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel

Hotel Rumbao, a Tribute Portfolio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 412 out of 592 reviews" "
Rating 8 - Good. 100 out of 592 reviews" "
Rating 6 - Okay. 37 out of 592 reviews" "
Rating 4 - Poor. 17 out of 592 reviews" "
Rating 2 - Terrible. 26 out of 592 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan C

Stayed 5 nights in Aug 2024

10/10 Excellent

jenny

Stayed 1 night in Aug 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities
There was only 1 elevator working and that was a big issue and they didn't have enough employees to valet the cars if you used valet parking. The room was clean amd modern. The Air conditioner however wasn't that strong and cuts off when your sleep like its motion sensored
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good attandance Prompt to serve you Courteous at all time
Stayed 1 night in Sep 2024

6/10 Okay

Julia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Pros: Beautiful, updated property walking distance to everything in Old San Juan. Friendly staff. Cons: Room pictures were not accurate to what I booked. Pictures showed a balcony, and I did not get that. Self-parking in the building across the street was very confusing. They should definitely create a printout with directions or make the process easier with a card you can swipe to get in and out. They should also label the door in which you enter into the parking garage. There is no signage.
Stayed 7 nights in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Noise next door kids running the hallway
Stayed 6 nights in Aug 2024

10/10 Excellent

katherine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 1 night in Aug 2024

10/10 Excellent

LISHA

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Omg please get new mattresses for the hideaway beds It was like sleeping on a cot but with metal Rods Underneath. I’m Pretty sure the mattress was From The 80s Hahaa but everything else Was really Lovely
Stayed 1 night in Sep 2024

4/10 Poor

Roselin Vila

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Muy buena atencion, hotel muy limpio pero dificultad para el parking además que tiene un costo a parte del cual no te informan previo a la reserva.
Stayed 3 nights in Sep 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was awesome!
Stayed 1 night in Sep 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

P

Stayed 1 night in Sep 2024

10/10 Excellent

Andrew Linn, Saint Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
VERY CONVENIENT location. Buy the breakfast package - worth every cent. The waitstaff will give you directions/tips where to go and what to skip. Only complaint was Concierge didn’t update us on ticket availability, and after waiting all afternoon, called tour company directly and they squeezed us in final group of the day
Stayed 1 night in Sep 2024

10/10 Excellent

Graciela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Stayed 3 nights in Aug 2024

10/10 Excellent

MARIA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The room was beautiful - we had a nice view of the harbour and it’s close to the cruise ship dock. Right on the edge of old San Juan. Parking is available it’s just a bit interesting to figure out at first as it’s located in another building.
Stayed 4 nights in Aug 2024

8/10 Good

Emilia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The second floor restaurant had delicious meals available. Everything we had was amazing! Our room wasn’t ready until 2 hours after check in & I wasn’t called to let us know when it was ready so if we didn’t go back & check we wouldn’t have known for hours. It was very close to restaurants & shopping with a nice view of the water.
Stayed 3 nights in Sep 2024

8/10 Good

Rex F

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely recommend this hotel..it was in an area where there was plenty of restaurants, nightlife & walkable, safe in Old San Juan.
Stayed 3 nights in Aug 2024

2/10 Terrible

Jose

Stayed 2 nights in Aug 2024

2/10 Terrible

Sherri

Travelled with group
Disliked: Staff & service
We were treated very rudely by the check-in staff because we used Expedia. We were not given our Marriott points and we were told “you deserve what you reserve” meaning we were not going to be treated like other guests. I was told that more than once. Very disappointing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gladys

Stayed 2 nights in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024