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Suite, 1 Bedroom, Balcony, Bay View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Bay View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Rumbao, a Tribute Portfolio Hotel. During your stay, you're just a quick walk from Port of San Juan. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.

  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy local cuisine while dining at KUEROS Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Pier 3 and Teatro Tapia
  • Dogs welcome for a fee

About the Sheraton Old San Juan Hotel

Location 100 Brumbaugh Street, San Juan, 00901

Property Features

Hotel Rumbao, a Tribute Portfolio Hotel offers its guests an outdoor pool, a 24-hour health club, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6973 square feet (648 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Rumbao, a Tribute Portfolio Hotel. For a fee, parking is available. This 4-star San Juan hotel is smoke free.

  • 245 guestrooms or units
  • 9 levels
  • Conference rooms
  • 6973 sq ft of conference space
  • 648 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Offsite parking discounted rates available

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Rumbao, a Tribute Portfolio Hotel offers 245 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Fridges, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Fridge available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Combined shower/bath
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

KUEROS Restaurant – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Snorkelling nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 16
  • No cots (infant beds) available
  • LGBTQ friendly
  • Children stay free
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 15.00 per day (in/out privileges)
  • Valet parking fee: USD 27.88 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Old San Juan Casino
  • Old Sheraton
  • Old Sheraton Hotel
  • Sheraton Old
  • Sheraton Old Hotel & Casino
  • Sheraton Old San Juan
  • Sheraton Old San Juan Casino
  • Sheraton Old San Juan Hotel & Casino
  • Sheraton San Juan Casino
  • Old San Juan Sheraton
  • San Juan Sheraton
  • Sheraton Old San Juan Hotel And Casino
  • Sheraton Old San Juan Hotel San Juan
  • Sheraton San Juan
  • Sheraton Old San Juan Hotel
  • Sheraton Old Hotel

You should know

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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