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Traditional Room, 1 King Bed, Non Smoking, City View (Hearing Accessible Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite, 2 Bedrooms, Non Smoking, Bay View

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Deluxe Room, 1 King Bed, Non Smoking, Bay View (Balcony)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Sheraton Puerto Rico Resort & Casino's great location gets high marks from our customers. During your stay, you're just a quick walk from Distrito T-Mobile. Enjoy features like free WiFi in public areas and a free beach shuttle, plus 4 restaurants.

  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Drinking and dining options include 4 restaurants, a coffee shop, a poolside bar and 4 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, hot stone massages or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Puerto Rico Convention Center and 3 minutes on foot from Distrito T-Mobile
  • Free beach shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)

About the Sheraton Puerto Rico Hotel & Casino

Location 200 Convention Boulevard, San Juan, 00907

Property Features

Sheraton Puerto Rico Resort & Casino offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 41463 square feet (3852 square metres) and includes a conference centre. A casino, a children's pool, and a terrace are also featured at the family-friendly Sheraton Puerto Rico Resort & Casino. Parking is available for a fee. A complete renovation of Sheraton Puerto Rico Resort & Casino was completed in March 2023. This 4-star San Juan hotel is smoke free.

  • 1 building
  • 503 guestrooms or units
  • 12 levels
  • 4 dining venues
  • 4 bars or lounges
  • 41463 sq ft of conference space
  • 3852 sq. m of conference space
  • Built in 2009
  • Casino
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Free beach shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Puerto Rico Resort & Casino offers 503 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels. Bathrooms include baths or showers, spring water baths, dressing gowns and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Spring water bath
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:00 AM.

Choices – This restaurant serves breakfast and dinner.

The Bay Pool Bar & Grille – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

The Cafe – On-site coffee shop. Open daily.

Texas de Brazil – This steakhouse specialises in Brazilian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Cave exploring/spelunking nearby
  • Fishing nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Paddleboard on site
  • Horse riding nearby
  • Ecotours nearby
  • Boat tours nearby
  • Marina nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 20 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve high chair

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Cash or credit card deposit required
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 49.95 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.00 to 34.00 for adults and USD 12.00 to 17.00 for children
  • Self-parking fee: USD 20 per night
  • Valet parking fee: USD 28 per day (in/out privileges)
  • Pet deposit: USD 20 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Puerto Rico Casino
  • Sheraton Puerto Rico Hotel & Casino
  • Sheraton Puerto Rico Hotel And Casino
  • Sheraton Puerto Rico Hotel San Juan
  • Sheraton Puerto Rico Hotel Casino San Juan
  • Sheraton Puerto Rico Hotel Casino
  • Sheraton Puerto Rico Casino San Juan
  • Sheraton Puerto Rico Hotel San Juan

You should know

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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