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The Looking Glass Hotel

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Looking Glass Hotel

Front of property
Junior Suite | Living area | 43-inch Smart TV with digital channels, streaming services
Rooftop terrace
Building design
Room, 1 King Bed | Egyptian cotton sheets, premium bedding, memory-foam beds

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
1661 Av. Juan Ponce de León, San Juan, Puerto Rico, 00909
  • Centro de Bellas Artes Luis A. Ferre
    7 min walk
  • Museo de Arte de Puerto Rico
    10 min walk
  • Plaza del Mercado
    15 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    10 min drive

Room options

View all photos for Economy Single Room

Economy Single Room | Bathroom | Rainfall showerhead, hair dryer, towels, soap

Economy Single Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, memory-foam beds

Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, memory-foam beds

Junior Suite

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Egyptian cotton sheets, premium bedding, memory-foam beds

Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, memory-foam beds

Standard Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Looking Glass Hotel

Hotel in San Juan, near Casino del Mar at La Concha Resort
This smoke-free hotel features free WiFi in public areas.
The Looking Glass Hotel offers 20 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Memory foam beds feature Egyptian cotton sheets and premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include baths or showers with a rainfall showerhead. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Looking Glass Hotel. During your stay, you're just a quick walk from San Jorge Children's Hospital. Features include free WiFi in public areas.
  • Free WiFi
  • Amenities include a terrace
  • Just a 5-minute drive from Pan American Pier and a few minutes from Port of San Juan
The Looking Glass Hotel offers its guests a terrace. Public spaces have free WiFi.

This San Juan hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 25 per day); reservations required

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways (76 centimetre high)
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: USD 75
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests travelling with a service animal must contact the property prior to arrival.

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 25 per day (500 ft away)
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Looking Glass Hotel Hotel
The Looking Glass Hotel San Juan
The Looking Glass Hotel Hotel San Juan

The Looking Glass Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 98 out of 132 reviews" "
Rating 8 - Good. 24 out of 132 reviews" "
Rating 6 - Okay. 7 out of 132 reviews" "
Rating 4 - Poor. 3 out of 132 reviews" "
Rating 2 - Terrible. 0 out of 132 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amadika

Liked: Cleanliness, staff & service, property conditions & facilities
They staff was outstanding! They were very helpful and easy going. Felt very safe during my stay here and would definitely come back.
Stayed 4 nights in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique and a fun area to stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and very helpful
Stayed 1 night in Aug 2024

6/10 Okay

Damaris

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

DeJenne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bryce

Stayed 1 night in Jul 2024

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful, great place to blow off steam from my busy work schedule. The receptionists were super nice and helpful. It’s well situated and easy to get around in Ubers.!
Stayed 3 nights in Jul 2024

8/10 Good

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Eduardo, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an excellent place to stay, staff is friendly and welcoming. Thebl room was comfortable. The hotel is overall clean, cool and located in the middle of everything.
Stayed 3 nights in Jul 2024

10/10 Excellent

Silma

Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and love the showers.
Stayed 4 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Miguel Angel Pons

Liked: Cleanliness, staff & service
no breakfast include
Stayed 2 nights in Jul 2024

10/10 Excellent

Ashmatu

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

Antonio

Stayed 1 night in Jul 2024

6/10 Okay

Lise

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and responsive, check in was seamless and electronic, the room (on the smaller side) was super clean and bright. Comfortable bed, cold air conditioning and good amenities. I would stay here again and recommend it to others. One thing to note was there is no elevator, so anyone with mobility issues would need to keep in mind stairs are inevitable. Also, have breakfast at Abracadabra!
Stayed 2 nights in Jul 2024

10/10 Excellent

Karley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so friendly and accomadating. The hotel was clean and not a far ride from old san juan, catano, and condado beach area.
Stayed 4 nights in Jul 2024

10/10 Excellent

Naomi

Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel (comfy bed, excellent shower) and great staff (friendly, welcoming, and helpful). Stay here if you are in the area.
Stayed 1 night in Jun 2024

10/10 Excellent

Omarys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

La-Shanda

Liked: Cleanliness, staff & service, property conditions & facilities
I truly enjoyed my experience at The Looking Glass Hotel… The staff were amazingly friendly and attentive. When they found out it was my birthday upon my arrival, they surprised me with an upgraded room! I loved the clean, modern design of my room, and the hotel’s location was perfect to Uber for rides to all eateries and tourist attractions! I will definitely recommend this hotel for solo travelers as well!
Stayed 2 nights in Jun 2024

10/10 Excellent

Diren

Stayed 3 nights in Jun 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2024

10/10 Excellent

Jacklyn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was a little rough, but the stay was great
Stayed 2 nights in May 2024