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The Wave Hotel at Condado

3.0 star property

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Photo gallery for The Wave Hotel at Condado

View from property
Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Balcony
Lake

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
76 Condado Avenue, San Juan, 00907
  • Condado Beach
    ‪16 min walk‬
  • Puerto Rico Convention Center
    ‪4 min drive‬
  • Port of San Juan
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪18 min drive‬

Room options

View all photos for Double Twin Room, two twin beds.

Double Twin Room, two twin beds. | Premium bedding, in-room safe, desk, iron/ironing board

Double Twin Room, two twin beds.

  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Single Room, 1 Queen Bed

Classic Single Room, 1 Queen Bed | Premium bedding, in-room safe, desk, iron/ironing board

Classic Single Room, 1 Queen Bed

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room, 1 King Bed

Comfort Single Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Comfort Single Room, 1 King Bed

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

The Wave Hotel at Condado

Hotel with a rooftop terrace, near Museo de Arte de Puerto Rico
This hotel features a rooftop terrace, a microwave in a common area and a business centre. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and a computer station are on-site.
The Wave Hotel at Condado offers 47 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of The Wave Hotel at Condado's great location. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. Free WiFi in public areas, a business centre and a rooftop terrace are available.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 1-minute drive from Museo de Arte de Puerto Rico and a few minutes from Condado Beach
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Wave Hotel at Condado.

Smoking is allowed in designated areas at this 3-star San Juan hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Maximum 2 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cots (infant beds) are available for USD 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 30.0 per night
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wave Hotel Condado San Juan
Wave Hotel Condado
Wave Condado San Juan
Wave Condado
The Wave At Condado San Juan
The Wave Hotel at Condado Hotel
The Wave Hotel at Condado San Juan
The Wave Hotel at Condado Hotel San Juan

The Wave Hotel at Condado Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 497 out of 1198 reviews
Rating 8 - Good. 244 out of 1198 reviews
Rating 6 - Okay. 218 out of 1198 reviews
Rating 4 - Poor. 110 out of 1198 reviews
Rating 2 - Terrible. 129 out of 1198 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

melissa

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Won't stay again
We had just a one night stay before we departed for a cruise. The room was very small and was very damp. The carpet in the hallway was spotted with what was likely mold. Almost all metal fixtures in the room were rusted. Bed was very uncomfortable and the sheets were so awful and scratchy. We made due for the one night but if we had a longer stay we definitely would have changed hotels. I will say the check in and out was great, the staff was great, just the conditions of the room left much to be desired.
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa, Methuen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff!
Stayed 1 night in Jan 2025

6/10 Okay

Jeanette

Disliked: Amenities
It was a cute boutique hotel/motel. Good for a short stay.
Stayed 3 nights in Nov 2024

4/10 Poor

Vanessa

Travelled with group
Disliked: Amenities, property conditions & facilities
It is located in a very walkable area lots of things to do. Felt safe walking late at night. However, it definitely needs an update bed sounded like it was breaking every time one sat. It was very stuffy and smelled moldy. Everything just looked worn out. When cleaning the rooms each day all they did was clean the bathroom counter and replace towels with clean ones. Despite all this the staff was amazing very helpful, friendly, and gave great recommendations.
Stayed 7 nights in Dec 2024

6/10 Okay

Victor F

Stayed 1 night in Dec 2024

2/10 Terrible

Jon Josh, menands

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first got to the room and place our items in the table, little tiny ants appeared on the table. I immediately let the desk person know this. Then the next night the power went out. There was no power for almost 3days and the AC was out for three nights. It was extremely hot in our room for the majority of our stay. The roof top hot tub was cold, never hot. It was won of the worst stays ever for me.
Stayed 4 nights in Dec 2024

4/10 Poor

Frank

Travelled with partner
Disliked: Amenities, property conditions & facilities
Did not have backup generator lost power air cond. For 2 days
Stayed 4 nights in Dec 2024

2/10 Terrible

Luz N

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ileana

Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Nov 2024

4/10 Poor

Yosselin

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location and staff was perfect! The main problem is there is no humidity control in the rooms. Our clothes and bedding always felt damp. After a hot shower, the floors were slippery. The place is run down and the jacuzzi does not work.
Stayed 4 nights in Dec 2024

10/10 Excellent

Edwin

Stayed 1 night in Dec 2024

8/10 Good

Yanira

Stayed 1 night in Dec 2024

8/10 Good

Maria

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
La atención muy bien, pero los voy a reportar a DACO si siguen promocionándose como si tuvieran suficiente parking para sus huéspedes
Stayed 3 nights in Dec 2024

2/10 Terrible

Rene

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Renee

Disliked: Property conditions & facilities
Not clean
Stayed 5 nights in Dec 2024

2/10 Terrible

Steven

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
anything
Stayed 2 nights in Dec 2024

6/10 Okay

Yanira

4/10 Poor

Rafael

Stayed 2 nights in Dec 2024

2/10 Terrible

REBECA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not go there!
I had a late flight and even though it said 24/7 reception, there was no one at the reception and the main door was locked!! After a hour of knocking they finally opened and was able to check in. Strong smell of mildew in the room and the blankets. I will not return to this place.
Stayed 1 night in Dec 2024

6/10 Okay

Amanda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Wave hotel was a pretty well located hotel and the bathroom and sheets were super clean. A/c was super cold and staff was nice. Theres a parking lot behind the dispensary that allows overnight parking for $25 as parking is scarce around the holidays. The first day was the worst, the room smelled musty and it was hard to sleep in. I went to the restroom which had mold on the ceiling. The room in front of us was being aired out and the door kept open night and day with a hanger across from us. The bed was pretty old and springy and the pillows pretty flat. I've stayed at motels that had a better sleeping experience. On the last night we awoke to the wonderful sound of someone retching his guts out. Ownership needs to own up and update the rooms and hallway carpet. The staff was great but unfortunately we wont pick this hotel again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Woodrow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, staff, Location, amenities. Recommend adding at least one microwave on each floor.
Stayed 3 nights in Dec 2024

6/10 Okay

Racquel

Travelled with family
Liked: Staff & service
I paid for a two queen bed room and got 1queen bed to share also the room was very small for 2 people
Stayed 4 nights in Nov 2024

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in Dec 2024