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The Wave Hotel at Condado

3.0 star property

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Photo gallery for The Wave Hotel at Condado

Balcony
Premium bedding, in-room safe, desk, iron/ironing board
Lake
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
76 Condado Avenue, San Juan, 00907
  • Casino del Mar at La Concha Resort
    ‪7 min walk‬
  • Condado Beach
    ‪16 min walk‬
  • Puerto Rico Convention Center
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪18 min drive‬

Room options

View all photos for Double Twin Room, two twin beds.

Double Twin Room, two twin beds. | Premium bedding, in-room safe, desk, iron/ironing board

Double Twin Room, two twin beds.

  • City view
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Single Room, 1 Queen Bed

Classic Single Room, 1 Queen Bed | Premium bedding, in-room safe, desk, iron/ironing board

Classic Single Room, 1 Queen Bed

  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room, 1 King Bed

Comfort Single Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Comfort Single Room, 1 King Bed

  • City view
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

The Wave Hotel at Condado

Hotel with a rooftop terrace, near Museo de Arte de Puerto Rico
This hotel features a rooftop terrace, a microwave in a common area and a business centre. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and a computer station are on-site.
The Wave Hotel at Condado offers 47 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of The Wave Hotel at Condado's great location. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. Free WiFi in public areas, a business centre and a rooftop terrace are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 1-minute drive from Museo de Arte de Puerto Rico and a few minutes from Condado Beach
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Wave Hotel at Condado.

Smoking is allowed in designated areas at this 3-star San Juan hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Maximum 2 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cots (infant beds) are available for USD 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 30.0 per night
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wave Hotel Condado San Juan
Wave Hotel Condado
Wave Condado San Juan
Wave Condado
The Wave At Condado San Juan
The Wave Hotel at Condado Hotel
The Wave Hotel at Condado San Juan
The Wave Hotel at Condado Hotel San Juan

The Wave Hotel at Condado Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 508 out of 1220 reviews
Rating 8 - Good. 252 out of 1220 reviews
Rating 6 - Okay. 216 out of 1220 reviews
Rating 4 - Poor. 113 out of 1220 reviews
Rating 2 - Terrible. 131 out of 1220 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities
Good

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to walkable dining and entertainment.
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff always friendly and accommodating.
Stayed 1 night in Jan 2025

6/10 Okay

Inna

Stayed 9 nights in Dec 2024

6/10 Okay

Melissa

Travelled with partner
Liked: Staff & service
The bed was horrible the bed squeezed all night the rooms get cleaned every 2 days always had to ask for towels very basic hotel the jacuzzi didn’t even work. The only perk is that it’s walking distance to the beach & food
Stayed 5 nights in Dec 2024

2/10 Terrible

Rosalyn

Disliked: Property conditions & facilities

Bait and Switch

No phones, no hair dryers unless requested, and when booked stated that continental breakfast was part of reservation. No food at all !!!!
Stayed 1 night in Jan 2025

2/10 Terrible

Nivene

Stayed 6 nights in Dec 2024

6/10 Okay

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service
Convenient to get to….no parking or the promise of parking. Thermostat was very tricky to use propane room was very chilly
Stayed 1 night in Dec 2024

6/10 Okay

Nouran

Travelled with group
Disliked: Property conditions & facilities
My stay was not pleasant. Although the front desk was welcoming, the room amenities were not as promised. The floor was damp, the Internet did not work for the first part of our stay, our room was not cleaned on 1/12 despite us informing cleaning staff to come back in an hour to clean our room and the toilet was perpetually running and on 1/12 was presenting difficulties with flushing. The area is close to condado and other popular locations.
Stayed 4 nights in Jan 2025

2/10 Terrible

JOSE LUIS

Disliked: Property conditions & facilities
Nice location. The staff very nice. The whole hotel is falling a part. No hairdryer, iron, microwave neither. The sheets were so old so the towels. The side mirror in the bathroom fall as soon as i thouch it. I would be a very nice Hotel if the repair it. If i coul give 0 stort i would.
Stayed 4 nights in Jan 2025

10/10 Excellent

theresa d calpano, Christiansted

Liked: Cleanliness, staff & service, amenities
Just need new towels
Stayed 3 nights in Jan 2025

10/10 Excellent

Selene

Stayed 1 night in Dec 2024

2/10 Terrible

sedigheh

Tv doesn’t work.nightstand lights doesn’t work.the towels were not clean. Facilities zero. Totally the hotel was unexceptionable inconvenience.
Stayed 1 night in Jan 2025

10/10 Excellent

Karen, Grand Prairie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was helpful and friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Yariana, Philadelphia

Stayed 2 nights in Dec 2024

10/10 Excellent

Bryce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel for the location and price. staff was friendly and helpful. Perhaps not a luxury hotel but perfect for our needs and really cannot beat the location if you want to check out the san juan area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Wilfredo

Stayed 1 night in Dec 2024

4/10 Poor

Jacqueline

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I wouldn't stay ever again
Stayed 1 night in Dec 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tsering

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffs were friendly and property was clean
Stayed 3 nights in Dec 2024

10/10 Excellent

Alexandria

Travelled with group
Liked: Cleanliness, staff & service, amenities
I loved the location, the room was just perfect for my needs. There is a problem with water damage, my room was constantly wet from the floors, to ceiling, walls etc. I was out majority of the time so it didn’t bother too much. Walking distance to the lagoon, some shops nearby, and nightlife. Beach is walking distance, lots of food options.
Stayed 3 nights in Dec 2024

8/10 Good

melissa

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Won't stay again

We had just a one night stay before we departed for a cruise. The room was very small and was very damp. The carpet in the hallway was spotted with what was likely mold. Almost all metal fixtures in the room were rusted. Bed was very uncomfortable and the sheets were so awful and scratchy. We made due for the one night but if we had a longer stay we definitely would have changed hotels. I will say the check in and out was great, the staff was great, just the conditions of the room left much to be desired.
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa, Methuen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff!
Stayed 1 night in Jan 2025

6/10 Okay

Jeanette

Disliked: Amenities
It was a cute boutique hotel/motel. Good for a short stay.
Stayed 3 nights in Nov 2024