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Urbana Hotel

2.0 star property
VIP Access

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Photo gallery for Urbana Hotel

Superior Room | Premium bedding, pillow-top beds, free WiFi, bed sheets
Superior Room | Premium bedding, pillow-top beds, free WiFi, bed sheets
Exterior
Shower, hair dryer, towels, soap
Hallway

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
102 C. Pelayo, San Juan, San Juan, 00901
  • Port of San Juan
    ‪6 min walk‬
  • Pan American Pier
    ‪1 min drive‬
  • Puerto Rico Convention Center
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Basic Room

Basic Room | Premium bedding, pillow-top beds, free WiFi, bed sheets

Basic Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Premium bedding, pillow-top beds, free WiFi, bed sheets

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, pillow-top beds, free WiFi, bed sheets

Deluxe Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Urbana Hotel

Hotel with free parking, a short walk to Port of San Juan
Concierge services, a 24-hour front desk and free self-parking are available at this smoke-free hotel. Housekeeping is available on request.
Urbana Hotel offers 20 air-conditioned accommodations, with a hairdryer. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include a shower. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered on request and change of towels can be requested.

Our customers tell us that they can't get enough of the helpful staff at Urbana Hotel. During your stay, you're just a quick walk from Port of San Juan. Free self-parking and concierge services are available.
  • Free WiFi
  • Free self-parking
  • Services include a concierge and luggage storage
  • Within a 15-minute walk of Port of San Juan and Escambron Beach
Urbana Hotel offers its guests concierge services. The front desk is open around the clock. Self parking is free.

This San Juan hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Accessibility

  • No lift

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 23

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urbana Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 12 per cent

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Urbana Hotel Hotel
Urbana Hotel San Juan
Urbana Hotel Hotel San Juan

Urbana Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 114 out of 195 reviews
Rating 8 - Good. 33 out of 195 reviews
Rating 6 - Okay. 27 out of 195 reviews
Rating 4 - Poor. 9 out of 195 reviews
Rating 2 - Terrible. 12 out of 195 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Camiel

Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay near San Juan Port. It was clean and secure. For me, it have to improve the soaps ( bad olor) and the water was almost cool. In conclusion for fhe price is a place ware I would stay again.
Stayed 1 night in Dec 2024

8/10 Good

Xinhui

Liked: Staff & service
It’s more a rental property and security woke us up at midnight because of a drunk man.
Stayed 1 night in Dec 2024

8/10 Good

Darcy

Travelled with partner
Liked: Cleanliness, staff & service
Front Desk staff was great! Great recommendations for dining, sites etc. Room very small and ammenities were sparse for price. Leaky window caused water on floor by bed in the morning.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel, Cooper City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, comfortable bed, wonderful pillows, customer service and attentiveness was excellent! Great job!
Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, but NO HOT WATER most of the days. Solar water heater, so very short period of hot water during the day. Staff was wonderful!
Stayed 4 nights in Nov 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Recommendable
All de commodities you can get in this hotel, the o ly thing I couldn’t sleep very well because of the water pump, terrible and constantly noise.
Stayed 4 nights in Nov 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To have all this convenience was priceless. Great thanks!
Stayed 1 night in Nov 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. A lot of options for dining in walking distance. Staff very friendly and knowledgeable.
Stayed 1 night in Nov 2024

6/10 Okay

Felipe

Business traveller
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Hector, Houston

Stayed 1 night in Oct 2024

6/10 Okay

Felipe

Business traveller
Liked: Cleanliness
Good
Stayed 7 nights in Nov 2024

10/10 Excellent

Gerardo

Stayed 1 night in Oct 2024

10/10 Excellent

Yanira

Liked: Cleanliness, amenities, property conditions & facilities
Was great
Stayed 1 night in Oct 2024

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias pa todo, goodbye 😢
Stayed 3 nights in Nov 2024

6/10 Okay

Felipe

Business traveller
Good
Stayed 3 nights in Oct 2024

10/10 Excellent

Yanelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. They’ve done a lot for the building that was a disaster but they have remodeled it and it’s very clean atmosphere and very safe. The security is top notch.
Stayed 1 night in Nov 2024

6/10 Okay

Felipe

Business traveller
Good
Stayed 1 night in Oct 2024

10/10 Excellent

LORRIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Felipe

Business traveller
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Duane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Gretza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I went to San Juan I choose this hotel and it always work in my favor to have the best experience.
Stayed 1 night in Oct 2024

8/10 Good

Wanda

Travelled with group
Great staff and very clean
Stayed 2 nights in Oct 2024