Urbana Hotel

2.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Urbana Hotel

Superior Room | Premium bedding, pillow-top beds, free WiFi, bed sheets
Superior Room | Premium bedding, pillow-top beds, free WiFi, bed sheets
Hallway
Exterior
Shower, hair dryer, towels, soap

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
102 C. Pelayo, San Juan, San Juan, 00901
  • Port of San Juan
    6 min walk
  • Celeste
    1 min walk
  • Sacred Heart Station
    7 min drive
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    6 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Basic Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Urbana Hotel

Hotel with free parking, a short walk to Port of San Juan
Concierge services, a 24-hour front desk and free self parking are available at this smoke-free hotel. Housekeeping is available on request.
Urbana Hotel offers 20 air-conditioned accommodations, with a hairdryer. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include a shower. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered on request and change of towels can be requested.

Our customers tell us that they can't get enough of the helpful staff at Urbana Hotel. During your stay, you're just a quick walk from Port of San Juan. Free self-parking and concierge services are available.
  • Free WiFi
  • Free self-parking
  • Services include a concierge and luggage storage
  • Within a 15-minute walk of Port of San Juan and Escambron Beach
Urbana Hotel offers its guests concierge services. The front desk is open around the clock. Self parking is free.

This San Juan hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Accessibility

  • No lift

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 23

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urbana Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 12 per cent

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Urbana Hotel Hotel
Urbana Hotel San Juan
Urbana Hotel Hotel San Juan

Urbana Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 77 out of 131 reviews" "
Rating 8 - Good. 24 out of 131 reviews" "
Rating 6 - Okay. 21 out of 131 reviews" "
Rating 4 - Poor. 3 out of 131 reviews" "
Rating 2 - Terrible. 6 out of 131 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Richard, Everett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super place for the price, great coffee and free beers, friendly staff, free parking
Stayed 3 nights in Jun 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 4 nights in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was AMAZING. The owner made point of connecting with us. Selected this property for ONSITE PARKING it is a large Secure lot. Urbana Hotel is part of urban renewal/reclaim property. It was clean and freshly touched up. Convenient to beach and if you’re a hiker, could walk to Forts
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was great. Staff was excellent and very helpful. Loved the area!
Stayed 4 nights in Aug 2024

4/10 Poor

Felipe

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There is no hot water in the morning.
Stayed 5 nights in Sep 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location I enjoyed the view and the hotel was clean
Stayed 1 night in Aug 2024

6/10 Okay

Felipe

Business traveller
Ok
Stayed 1 night in Aug 2024

10/10 Excellent

Tatiana, Malden

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Room wasnt ready
I have never been to a hotel at check in time and its not ready until now. Got here at 3:45. Wasnt ready. Fine sat down waited an HOUR for my room to be ready. I even asked after a half hour of waiting if they could just give me a room thats ready but nope she insisted i wait. I told her my room comes with wine and she jokingly said sparkling water probably assuming i was joking. The actually room is small come with the basics but no lotion. The next day i went out for breakfast and came back to the electricity being out at the hotel.
Stayed 1 night in Aug 2024

8/10 Good

Sheraunda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an issue with our room that was immediately resolved by transferring to another room. There were no elevators and were on the third floor. Staff was super nice and readily available. Lots of entertainment in the area and close to other tourist areas. I would stay here again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Vicente, Norwalk

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great personalized service from the front desk staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Iris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very convenient for a night stay. Is 10 minutes from the airport. Staff very friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Eduardo, Rotonda West

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with fair price. I enjoy the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Evette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique block full of food options and very easy parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Ivette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar accesible, limpio y personal amable.
Stayed 1 night in Aug 2024

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall great
Stayed 1 night in Aug 2024

8/10 Good

Richard, Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Faur price, consistant
Stayed 2 nights in Jul 2024

10/10 Excellent

Randy

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For solo travel definitely a great spot!
Stayed 3 nights in Jun 2024

10/10 Excellent

Manuel, Santo Domingo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome, more than expected...
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeffery

Liked: Amenities
Great for price
Stayed 4 nights in Jun 2024