Urbana Hotel

2.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Urbana Hotel

Superior Room | Premium bedding, pillow-top beds, free WiFi, bed sheets
Superior Room | Premium bedding, pillow-top beds, free WiFi, bed sheets
Hallway
Exterior
Shower, hair dryer, towels, soap

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
102 C. Pelayo, San Juan, San Juan, 00901
  • Port of San Juan
    6 min walk
  • Escambron Beach
    14 min walk
  • Pier 4
    16 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    6 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Basic Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Urbana Hotel

Hotel with free parking, a short walk to Port of San Juan
Concierge services, a 24-hour front desk and free self parking are available at this smoke-free hotel. Housekeeping is available on request.
Urbana Hotel offers 20 air-conditioned accommodations, with a hairdryer. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include a shower. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered on request and change of towels can be requested.

Our customers tell us that they can't get enough of the helpful staff at Urbana Hotel. During your stay, you're just a quick walk from Port of San Juan. Free self-parking and concierge services are available.
  • Free WiFi
  • Free self-parking
  • Services include a concierge and luggage storage
  • Within a 15-minute walk of Port of San Juan and Escambron Beach
Urbana Hotel offers its guests concierge services. The front desk is open around the clock. Self parking is free.

This San Juan hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 23

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urbana Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 12 per cent

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Urbana Hotel Hotel
Urbana Hotel San Juan
Urbana Hotel Hotel San Juan

Urbana Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 65 out of 111 reviews" "
Rating 8 - Good. 19 out of 111 reviews" "
Rating 6 - Okay. 18 out of 111 reviews" "
Rating 4 - Poor. 3 out of 111 reviews" "
Rating 2 - Terrible. 6 out of 111 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vicente, Norwalk

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great personalized service from the front desk staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Iris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very convenient for a night stay. Is 10 minutes from the airport. Staff very friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Eduardo, Rotonda West

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with fair price. I enjoy the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Evette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique block full of food options and very easy parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Ivette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar accesible, limpio y personal amable.
Stayed 1 night in Aug 2024

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall great
Stayed 1 night in Aug 2024

8/10 Good

Richard, Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Faur price, consistant
Stayed 2 nights in Jul 2024

10/10 Excellent

Randy

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For solo travel definitely a great spot!
Stayed 3 nights in Jun 2024

10/10 Excellent

Manuel, Santo Domingo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome, more than expected...
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeffery

Liked: Amenities
Great for price
Stayed 4 nights in Jun 2024

10/10 Excellent

Phyllis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very simple, clean and a bit trendy. Staff is not your typical hotel staff. They also seem educated and trendy. Great first impression. Staff appearance and attitude is so important.
Stayed 2 nights in Jun 2024

10/10 Excellent

SANDAOGO, St Cloud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected. I would strongly recommend them. The location is also convenient. Everything is nearby. You can walk or take uber.
Stayed 4 nights in Jun 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, small rooms; property is very safe once you are within the property gate; free parking in a safe lot; within walking distance of Old San Juan (25 mins). Just a few limited dining options directly around the property.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small, clean, friendly
Stayed 1 night in May 2024

10/10 Excellent

Deborah, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend everyone to stay here super clean and the locals are beyond friendly. The hotel staff was beyond nice and we even got beer and water when we checked in. They even let us get an extra day since our flight was changed they held our luggage until our new room was ready so we can hit the town.
Stayed 2 nights in May 2024

10/10 Excellent

Donald

Liked: Cleanliness
Stayed 1 night in May 2024

6/10 Okay

Roger F

Liked: Cleanliness, staff & service
This hotel offers good value versus the cost.
The front desk staff was wonderful, especially Vivian. The staff and management went out of their way to accommodate us and our needs. All concerns and issues were dealt with in an amicable and respectful professional manner.
Stayed 4 nights in May 2024

10/10 Excellent

Juliette, Brewbtwood

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to old San Juan, Staff was amazing, kept the rooms very clean every day, my friend and I felt very safe staying there. For my next visit to PR I definitely stay there again.
Stayed 4 nights in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful, housekeeping kept up with the rooms. The property is very clean and felt safe at all times. It was only like a 10 minute walk to Old San Juan and a beautiful one if you take the route from the port side.
Stayed 4 nights in May 2024

10/10 Excellent

Marvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property to stay in for the short-term solo traveler. The room is a basic room but, clean and comfortable. The staff and swerving were amazing as they made me feel extremely comfortable. I felt as if I was a part of their family. I would definitely stay again. Just keep in mind that this property does not have any elevators so you’ll have to walk your luggage up the stairs. I two huge maletas and had to walk up to the third floor. But I didn’t kind because I knew I was going to eat like a puerco my entire trip so I needed the exercise!
Stayed 1 night in Mar 2024

2/10 Terrible

Jason

Stayed 1 night in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware that the hotel is actually a central desk with rooms in several different buildings nearby. Seems like they bought apartments, subdivided them into hotel rooms with bathrooms and doors. Very new and clean.
Stayed 2 nights in Feb 2024