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Hotel Museo Palacio de San Agustin

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Museo Palacio de San Agustin

Lobby
Interior detail
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
Staircase
Property entrance

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Parking included
  • Laundry
  • Housekeeping

Explore the area

Map
Galeana 240 Esq. 5 de Mayo, Centro Historico, San Luis Potosi, SLP, 7800
  • Plaza de Armas
    3 min walk
  • Plaza de Aranzazu
    4 min walk
  • San Luis Potosi Cathedral
    4 min walk
  • San Luis Potosi, San Luis Potosi (SLP-Ponciano Arriaga Intl.)
    16 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite Gran Clase

Suite Gran Clase | Premium bedding, down duvets, in-room safe, individually decorated

Suite Gran Clase

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Gran Clase Monica

Premium bedding, down duvets, in-room safe, individually decorated

Suite Gran Clase Monica

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Gobernador

Premium bedding, down duvets, in-room safe, individually decorated

Suite Gobernador

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Cardenal

Premium bedding, down duvets, in-room safe, individually decorated

Master Suite Cardenal

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite Amalia y Felipe

Premium bedding, down duvets, in-room safe, individually decorated

Master Suite Amalia y Felipe

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite Francisco

Master Suite Francisco | Premium bedding, down duvets, in-room safe, individually decorated

Master Suite Francisco

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Master Suite

Master Suite | Premium bedding, down duvets, in-room safe, individually decorated

Master Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Fiesta Americana San Luis Potosi

Pool
Pet-friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (760)
The price is €145
for 1 night
includes taxes & fees
13 Dec - 14 Dec
Fiesta Americana San Luis Potosi

About this property

Hotel Museo Palacio de San Agustin

Hotel with free parking, a quick walk to San Luis Potosi Cathedral
Along with a restaurant, this smoke-free hotel has a bar/lounge and a rooftop terrace. Free self parking and a free manager's reception are also provided. Additionally, coffee/tea in a common area, massage/treatment rooms and a business centre are on-site.
Hotel Museo Palacio de San Agustin offers 18 air-conditioned accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 40-inch LED televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and hairdryers. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include complimentary bicycles.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Our customers tell us that they can't get enough of the helpful staff at Hotel Museo Palacio de San Agustin. During your stay, you're just a quick walk from Temple of Tercera Orden. You'll find features such as free self-parking and a free manager's reception, plus a restaurant.
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Just a 4-minute walk from Plaza de Aranzazu and 4 minutes on foot from San Luis Potosi Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered.

A business centre and a meeting room are available. A rooftop terrace, spa services, and a library are also featured at the boutique Hotel Museo Palacio de San Agustin. Free self parking is available.

This 4-star San Luis Potosi hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
Monasterio – This fine-dining restaurant serves breakfast, lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 200 to 400 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Restaurants on site

  • Monasterio

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 637
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 728

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 12 and younger are not allowed at this property from January to December. The rest of the year they are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 5000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 400 per person
  • Early check-in fee: MXN 637 (subject to availability)
  • Late check-out fee: MXN 728 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed from January to December.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Museo Palacio Agustin
Quinta Real Palacio San Agustin Hotel San Luis Potosi
Museo Palacio Agustin
Museo Palacio De San Agustin
Quinta Real Palacio San Agustin Hotel
Quinta Real Palacio San Agustin San Luis Potosi
Quinta Real Palacio San Agustin
Quinta Real San Luis Potosi
Museo Palacio De San Agustin
Quinta Real Palacio de San Agustin
Hotel Museo Palacio de San Agustin Hotel
Hotel Museo Palacio de San Agustin San Luis Potosi
Hotel Museo Palacio de San Agustin Hotel San Luis Potosi

Hotel Museo Palacio de San Agustin Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 135 out of 178 reviews" "
Rating 8 - Good. 27 out of 178 reviews" "
Rating 6 - Okay. 8 out of 178 reviews" "
Rating 4 - Poor. 4 out of 178 reviews" "
Rating 2 - Terrible. 4 out of 178 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marybel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a jewel!!! Every detail has been taking care of. The building is breath taking! Pictures on line does not give it justice! The suites are espectacular! All services are high end. Old time meets new era in this magnificent museum. The tour is a must, please tip the tour guide! Staff is courteous and knowledgeable.
Stayed 1 night in Aug 2024

10/10 Excellent

Zila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We staying here at palacio for two nights with Two teens and this was an mazing experience. Rooms were beautiful. Food was very delicious. Staff was great . And at the end we had a tour of palace and it was awesome! Ps don’t forget to reserve your massage there also .
Stayed 2 nights in Jun 2024

10/10 Excellent

Monserrat

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper hotel
Muy bonita experiencia, Todo estuvo súper. Hermoso hotel, muy limpio y elegante. Todos súper amables y la comida excelente. Súper recomendable
Stayed 1 night in Apr 2024

10/10 Excellent

Timothy, Long Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel, and well worth the stay. Huge room, very well decorated. It is also very well-located.
Stayed 1 night in Mar 2024

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay
Staff was very accommodating. The property is impecable. History tours were very amazing and they made me feel very welcomed.
Stayed 3 nights in Mar 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Never experienced a hotel museum before make some extra time to take a tour of the place. The staff was very professional and friendly will be returning whenever I am in the area.
Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Travelled with group
An amazing property. A museum of a place. Beautiful, elegant and intimate. The staff is gracious and knowledgeable
Stayed 1 night in Feb 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2023

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

HERENIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

stefan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the most unique Hotel stay of my life. Words simply can't do it justice. Imagine traveling back in time to the 1800's. Definitely ask for the tour of the hotel
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was AMAZING!! They went above and beyond to make sure we were taken care of! They offloaded our luggage and carried it to the room for us. They gave us a tour even though it was just our family and we needed it to be quick since we had a plane to catch. I wish I would have gotten his name, one gentleman helped get our luggage back to the car and let us feed the horse. The hotel is so beautiful and well worth the money to stay at. Easy to walk to many squares in the city center. I would definitely stay there again. Only suggestion I have is to put a trash can in the bedroom. The tiny one in the bathroom for toilet paper isn’t much for a family of 4. The bedroom needs a trash can for room waste. Other than that, it was very comfortable!
Stayed 1 night in Nov 2023

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
14th century wooden furniture is gorgeous. I felt safe leaving the balcony doors of my room open all night. Marble floor in shower. Staff is 5 star, too.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except that Expedia didn’t offer didinng options
Stayed 6 nights in Oct 2023

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un Palacio
Una experiencia increíble, vale cada peso, es literalmente un palacio, renovado recientemente con un sin fin de antiguedades, la mejor experiencia hotelera que eh tenido.
Stayed 1 night in Oct 2023

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice. Staff is exceptional. Within short walking distance to The Plaza.
Stayed 1 night in Sep 2023

2/10 Terrible

Carol

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Guests be warned
The Hotel is clean and the place is beautiful. Restaurant offered good food and service. Staff is friendly. My two complaints are as follows. 1, $250 dollars went missing from my room and the front staff and hotel security person were not apologetic, helpful nor seemed to care. 2, on the Saturday there were several wedding photo shoots inside the hotel which made it uncomfortable to enjoy the lobby. At night they had a quinceañera Party with loud music. I asked the front staff if that music was going to go on late because my groups had an early wake up. I was assured that the event would be over at 12:30 sharp. I felt more at ease after being told that. Well it was past 1:30 am and the loud music still continued. This hotel has no respect for its guests and after the party finally ended the young teenagers from the party who were staying at our hotel were loud , running around and it went on for a bit and hotel management allowed all this. In the morning when it was brought up to hotel staff they again did not apologize nor did they seem to care that we couldn’t get a good nights sleep. For the amount of money we paid for the room the service and respect from the hotel staff is insulting. I suggest staying at Hotel Progreso.
Stayed 6 nights in Jun 2023

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Historic Visit to the prior Palace
Just an incredible Historic Place! Overall very nice 😊. We were on a short mini vacation, so the only schedule change was that we scheduled a hotel tour for 11 and ended up getting the tour over 2 hours later. Only there 2 nights and they didn’t replace the towels during the one room cleaning.
Stayed 2 nights in May 2023

10/10 Excellent

Rosalinda

Liked: Cleanliness, staff & service, property conditions & facilities
I was impressed!! And Beautiful, is one of the cleanest cities I have been to in Mexico
Stayed 1 night in Apr 2023

10/10 Excellent

Minerva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Minerva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

sharaeneida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful museum hotel. A lot of history. You will fall in love
Stayed 1 night in Mar 2022

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 4 nights in Mar 2022