Hotel Napoles

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Napoles

Desk, free WiFi
View from room
Lobby sitting area
Reception
Interior detail

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Juan Sarabia No. 120 Historic Center, San Luis Potosi, SLP, 78000
  • Alameda
    2 min walk
  • Teatro de la Paz
    2 min walk
  • Plaza del Carmen
    2 min walk
  • San Luis Potosi, San Luis Potosi (SLP-Ponciano Arriaga Intl.)
    23 min drive

Room options

Double Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

Triple Room, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Double Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hotel Napoles

San Luis Potosi hotel in Centro Historico with fitness centre and 24-hour front desk
A restaurant, a fitness centre and a business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Napoles offers 80 accommodations with free toiletries and portable fans. 32-inch LCD televisions come with digital channels.

Bathrooms include a shower. This San Luis Potosi hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Hotel Napoles, you're just a quick walk from Museum of the Viceroyalty. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine while dining at La Colomba
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Steps from Museum of the Viceroyalty and Temple of Carmen
There's a restaurant on site. Public spaces have free WiFi. A business centre and meeting rooms are available. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Napoles. Self parking is free.

Smoking is allowed in designated areas at this 3-star San Luis Potosi hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 1:00 PM.
La Colomba – This restaurant specialises in Regional cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 80 to 117 per person
  • A restaurant

Restaurants on site

  • La Colomba

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
For all bookings where payment for the stay will be made on site instead of at the time of booking, the check-in time is until 6 PM, after this time the reservation will be canceled.
Guests are asked to contact the property in advance with an estimated arrival time to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 13 and younger are not allowed at this property. All guests older than 13 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 80 to 117 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children 13 years old and younger aren't allowed at this property.

Property is also known as

Hotel Napoles
Hotel Napoles San Luis Potosi
Napoles Hotel
Napoles San Luis Potosi
Hotel Napoles Hotel
Hotel Napoles San Luis Potosi
Hotel Napoles Hotel San Luis Potosi

Hotel Napoles Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 91 out of 333 reviews" "
Rating 8 - Good. 119 out of 333 reviews" "
Rating 6 - Okay. 76 out of 333 reviews" "
Rating 4 - Poor. 29 out of 333 reviews" "
Rating 2 - Terrible. 18 out of 333 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jasmin, Riverside

Stayed 4 nights in Jul 2024

10/10 Excellent

Maria

Stayed 1 night in Dec 2023

8/10 Good

Damet D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Modesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

4/10 Poor

Yeana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel wasn't nice at all. The only good thing its located in a great area
Stayed 1 night in Mar 2023

10/10 Excellent

Gustavo

Stayed 1 night in Sep 2022

8/10 Good

Jose Alejandro

Stayed 1 night in Sep 2022

10/10 Excellent

Maria

Liked: Cleanliness
I have been here many times so nothing new
Stayed 1 night in Aug 2022

10/10 Excellent

Maria

If
Stayed 1 night in Dec 2021

4/10 Poor

José Ricardo

Disliked: Cleanliness, property conditions & facilities, room comfort
Lastima de la ubicación
Muy mal, no tenían la reservación en el sistema, buena la atención de loa encargados siempre atentos, pero pésimo lugar muy viejo solo pintado pero mal el cuarto, mal la cama casi deshecha, alfombra muy vieja y pésimo el aseo del cuarto. La verdad estaba tan cansado que ya no me importo pedir otro cuarto o cambiarme de lugar pero muy decepcionado
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 4 nights in Apr 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RZ
great and great confort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I MISSED MY MATTRESS and a rocking chair is something I like
Stayed 26 nights in Dec 2019

2/10 Terrible

ESSO, California

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very old and needs remodeling!Good location but it is a depressing looking hotel.
Stayed 1 night in Sep 2019

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was not cleaned and very bad rooms beds are old it felt very stuffy inside
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Is in the great location close to centro civic ,restaurant and groceries stores
Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Like this hotel it's in the middle of the the downtown area so your in walking distance of all of the stores and sightseeing areas. This hotel is decent and economical so if your looking to stay a few days and not spend too much money this is the place for you. The rooms are clean the only thing is the carpets are filthy, but if you just wear sandals while your in the room your fine. Staff comes in everyday to change bed sheets, give clean towels, and clean the restrooms very well. Hotel has restaurant, elevator, gym, wifi, room service, and all staff is very friendly and accommodating. If you looking for a really nice fancy five star hotel, then this place is not for you, there are other hotels in the downtown area that you may prefer better like the Panorama, but if you looking for budget friendly hotel that is comfortable and decent, then I would pick the hotel Napoles. I would definitely stay at this location again
Stayed 4 nights in Dec 2017

8/10 Good

Alaor, Dallas TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option of hotel in San Luis Potosí
Great location, close to the beautiful historic downtown. Restaurants nearby open until late.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Regular
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2017

4/10 Poor

Omar , T

Disliked: Cleanliness, property conditions & facilities, room comfort
Looks different in pictures.
Tiny tiny room. Hard mattress. Dingy restroom. Poor lighting. For a hotel right in the beautiful downtown San Luis Potosi it's badly taken care of.
Stayed 1 night in Jul 2017