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Santosí

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Santosí

Family Suite | Premium bedding, down duvets, iron/ironing board, free WiFi
Owner Suite | Living area | Flat-screen TV
Aerial view
Front of property – evening/night
Family Suite | Living area | Flat-screen TV

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
Alvaro Obregón No.690, Colonia Centro, San Luis Potosi, SLP, 78000
  • Plaza de los Fundadores
    4 min walk
  • UASLP
    4 min walk
  • Plaza de Armas
    7 min walk
  • San Luis Potosi, San Luis Potosi (SLP-Ponciano Arriaga Intl.)
    24 min drive

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, iron/ironing board, free WiFi

Junior Suite

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Premium bedding, down duvets, iron/ironing board, free WiFi

Master Suite

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite | Premium bedding, down duvets, iron/ironing board, free WiFi

Family Suite

  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Owner Suite

Owner Suite | Premium bedding, down duvets, iron/ironing board, free WiFi

Owner Suite

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Quadruple Suite Master

Premium bedding, down duvets, iron/ironing board, free WiFi

Quadruple Suite Master

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Studio Presidential

Premium bedding, down duvets, iron/ironing board, free WiFi

Studio Presidential

  • Sleeps 4
  • 2 Double Beds

View all photos for 1-Bedroom Apartment

Premium bedding, down duvets, iron/ironing board, free WiFi

1-Bedroom Apartment

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Junior

Premium bedding, down duvets, iron/ironing board, free WiFi

Suite Junior

  • Sleeps 2
  • 1 Double Bed

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Exterior

Hotel Real Plaza

Pool
Kids pool
Parking included
Free WiFi
4.6 out of 5, Wonderful, (1009)
The price is €63
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Hotel Real Plaza

About this property

Santosí

Hotel with free breakfast, a quick walk to Plaza de Armas
A restaurant, a snack bar/deli and spa services are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Santosí offers 15 accommodations with a hairdryer and free toiletries. Beds feature down duvets and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead.

This San Luis Potosi hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and facials.
Our customers tell us that they enjoy the overall property condition at Santosí. During your stay, you're just a quick walk from Church of the Compania. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Plaza de los Fundadores and 7 minutes on foot from Plaza de Armas
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. WiFi is free in public spaces. Spa services, tour/ticket assistance, and room service (during limited hours) are also featured at Santosí. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star San Luis Potosi hotel.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.
Santosí has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 280 metres
  • Free secured, covered self parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Facials
  • Massage

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 250
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 250

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Santosí

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: MXN 250 (subject to availability)
  • Late check-out fee: MXN 250 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Santosí Inmense Hotel San Luis Potosi
Santosí Inmense Hotel
Santosí Inmense
Santosí Hotel
Santosí by Inmense
Santosí San Luis Potosi
Santosí Hotel San Luis Potosi

Santosí Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 149 out of 308 reviews" "
Rating 8 - Good. 77 out of 308 reviews" "
Rating 6 - Okay. 37 out of 308 reviews" "
Rating 4 - Poor. 25 out of 308 reviews" "
Rating 2 - Terrible. 20 out of 308 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Gracias por el hospedaje.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed
Stayed 2 nights in Aug 2024

10/10 Excellent

JPW

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly customer service.
Stayed 2 nights in Jul 2024

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place - good choice for its money!
Stayed 1 night in Jul 2024

10/10 Excellent

Brelynn

Stayed 1 night in Jun 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service
They forgat the towels I had to get them my self the bar across the street plsyed music late into the morning and we couldn't close our window because there was a hose thru the window for a portable A/C
Stayed 2 nights in Apr 2024

8/10 Good

Colleen

Liked: Cleanliness, staff & service, room comfort
Nice but club across the way
The place was quite nice - clean with very friendly staff. The location was good and parking was included as was a nice breakfast. The one major complaint I have is the noise from a bar across the street that started blasting music at 6 or 7 pm. Not great after a long day traveling or out and about visiting the museums of the city.
Stayed 2 nights in Apr 2024

4/10 Poor

Yadira

Disliked: Cleanliness
Stayed 4 nights in Feb 2024

4/10 Poor

Juan E

Travelled with family
Disliked: Cleanliness, room comfort
Music loud.
There is a club across the street. Music loud and on until 3 am Tuesday thru Sunday. You can hear it inside your room.
Stayed 1 night in Jan 2024

8/10 Good

Randolph

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Handicap Disaster
The hotel is totally wrong for a disabled person. There is no handicap ramp to get into the hotel and you had to take a step to get into the bathroom, which had no handicap bars. The room was not heated and you had to call to get hot water. We checked out five days early.
Stayed 7 nights in Nov 2023

10/10 Excellent

Beatriz E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, but noisy at night.
Stayed 2 nights in Oct 2023

8/10 Good

Lazaro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We all know if we damage the property we will be accountable,I booked a room for my parents and they were told by the receptionist in a rude way that if they broke something up they would pay for it,mom and dad are 68 and 79 I understand if you’re traveling with kids but that was a bit out of line for two seniors citizens,AC unit wasn’t working,everything else was in good condition.
Stayed 1 night in Sep 2023

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

Isaias, Dallas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. But no A/C
Stayed 1 night in Mar 2023

8/10 Good

Nereo, Bear

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Ok property but no parking garage or parking spot near or next to it l love walk but not field safe because parking garage was 5 blocks away from the hotel and they don’t have a safe spot on front of the door , you have to go the garage and you have to carry your bags / suitcases 5 blocks away from the hotel or parking garage
Stayed 1 night in Feb 2023

8/10 Good

Jeanne

Travelled with partner
Liked: Staff & service, property conditions & facilities
Noise from the street bothered me. Parking garage is far away. Breakfast was excellent.
Stayed 1 night in Jan 2023

10/10 Excellent

KAZUAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

2/10 Terrible

Claudia

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible experience! :( My first room was dirty, very smelly, and noisy. I asked to changed it for another room. Sadly, the second room, was a noisy one due to the bad isolation from the street because of the night club just right across the street; poor cleanest, dirty hand towels and pillow sheets with lipstick marks and make up and a noisy air fan. The staff was friendly though, and very attentive.
Stayed 1 night in Jul 2022

10/10 Excellent

Steven

Stayed 2 nights in Jun 2022

4/10 Poor

Matthew, Austin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Parking is four blocks away and rooms have no air conditioning
Stayed 2 nights in May 2022

10/10 Excellent

Nicholas, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Excellent location. Is loud at night from a rooftop bar across the street, but I am a night person, but that may bother some people.
Stayed 3 nights in Dec 2021

10/10 Excellent

simon

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
ALL
Stayed 2 nights in Sep 2021

10/10 Excellent

lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a small hotel and remodeled very nicely. There is no air conditioning but a fan was in the room. A very nice breakfast was included in the rate. Centro was an easy walk as was the parking garage. Good restaurants within walking distance.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 1 night in Jun 2021