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El Refugio Ski & Summer Lodge

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for El Refugio Ski & Summer Lodge

Front of property
Exterior
Aerial view
Indoor pool, outdoor pool
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Pool
  • Spa
  • Kitchen
  • Housekeeping
  • Laundry

Explore the area

Map
Las Pendientes Ski Village, Lote 173, San Martín de los Andes, Neuquen, 8370
  • Chapelco Ski Resort
    9 min walk
  • Arrayanes Lookout
    28 min drive
  • Cascada Cha Chin
    33 min drive
  • San Martin de los Andes (CPC-Aviador Carlos Campos)
    119 min drive

Room options

View all photos for Deluxe Villa

Deluxe Villa | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Villa

  • 50 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 3 Single Sofa Beds

View all photos for Superior Villa

Superior Villa | Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Villa

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

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About this property

El Refugio Ski & Summer Lodge

Slopeside hotel with snowboarding
With direct access to the slopes, El Refugio Ski & Summer Lodge makes guests feel at home with amenities such as a full-service spa and an indoor pool. Change of towels is available on request
El Refugio Ski & Summer Lodge offers 43 accommodations, which are accessible via exterior corridors and feature fireplaces and laptop-compatible safes. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with premium satellite channels, pay-per-view films and Netflix. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at El Refugio Ski & Summer Lodge, you're just a quick walk from Chapelco Ski Resort. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Free self-parking
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and ski-in/ski-out access
  • 0.8 miles (1.3 km) from Chapelco Ski Resort and 8.6 miles (13.9 km) from Arrayanes Lookout
After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. El Refugio Ski & Summer Lodge helps provide the perfect winter holiday with ski storage and ski passes.

Public spaces have free WiFi and wired Internet. This ski hotel also offers a sauna and a fitness centre. Free self parking is available.

This 3.5-star San Martín de los Andes hotel is smoke free.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding

Family friendly

  • In-room babysitting
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Mixer
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at El Refugio Ski & Summer Lodge

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Refugio Ski Summer Lodge
El Refugio Ski & Summer Lodge Hotel
El Refugio Ski & Summer Lodge San Martín de los Andes
El Refugio Ski & Summer Lodge Hotel San Martín de los Andes

El Refugio Ski & Summer Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 14 out of 19 reviews" "
Rating 8 - Good. 3 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great to go to ski to Chapelco mountain. It is a very beautiful setting.
Stayed 3 nights in Jul 2024

10/10 Excellent

Yoram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, however totally remote... 45 minutes AT LEAST to San Martin. Good for ski vacation or longer refuge.
Stayed 1 night in Feb 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, brand new apartments with a beautiful pool and spa! Superb breakfast

8/10 Good

Laressa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

GABRIEL

Stayed 3 nights in May 2024

10/10 Excellent

LUIS CLAUDIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Gilson

Liked: Cleanliness
Boa localização quartos muito pequenos
Stayed 1 night in Mar 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aconchegante
Experiência fantástica. O staff do hotel e do restaurante Terrazas é muito educado e prestativo. Quarto sempre limpo. Toalhas de banho sempre trocadas. Cama confortável e grande. Cozinha com diversos utensílios para quem estiver animado para preparar suas refeições do quarto e curtir o visual da neve caindo do conforto do sofá. Pretendo voltar várias vezes!
Stayed 7 nights in Jun 2023

10/10 Excellent

Andrea Clotilde

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La mejor parte de mi viaje fue quedarme en el Refugio, el día siguiente a nuestra llegada empezó a nevar, fue mágico entrar a la piscina temperada mientras nevaba. Las vista son fantásticas, teníamos una chimenea y una cocina equipada. Es ideal para estancias largas. Si vienen en pareja o en familia, las cabañas estan equipadas para todo lo que necesitan. En invierno se habilitan las pistas privadas de ski/snowboard. Si vienen tengan en cuenta que necesitaran auto propio (recomendable) o remisse. Es a 35 minutos del centro, 20k.

10/10 Excellent

Lucas

Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel lindo, com café da manhã excelente! Fica distante da cidade de San Martín, mas parece que vc esta hospedado nas nuvens!
Stayed 2 nights in Apr 2023

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo esta acomodação
O lugar do hotel é de uma beleza diferenciada. Minha estadia durante o outono patagonico foi incrível. Apenas recomendaria ao hotel que melhorasse a sinalização entre a portaria e a entrada do refúgio, também sinalizaria o caminho para o hotel desde a Ruta 40. Chalés confortaveis, lindos e com materiais de muito bom gosto e qualidade. Fui muito feliz em minha estadia
Stayed 3 nights in Apr 2023

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Robert

Liked: Property conditions & facilities
Disliked: Cleanliness
The dirt road to the property was in terrible condition and had 8 switchbacks. There was no sign so we spent nearly an hour walking around until we knocked on someone’s door to ask where to go. There was mold in the shower and the coverlet on the bed was stained.
Stayed 5 nights in Mar 2023

10/10 Excellent

Alex Benson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general muy bien
Las vistas y comodidad de las habitaciones inmejorables! La vista desde el desayuno, increíble!
Vista espectacular desde la habitación
Stayed 1 night in Jan 2023

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impresionante lugar! Todo calidad y armonía. Un espacio para disfrutar desde el primer minuto. El servicio, la atención, la limpieza, los cuartos, la cocina del Restaurante, todo impecable! Altamente recomendable. Un lugar único en la montaña.
Stayed 1 night in Sep 2022

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom
Stayed 3 nights in Jul 2022

10/10 Excellent

Isadora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022