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Le Chatelet Hotel

3.0 star property

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Photo gallery for Le Chatelet Hotel

Exterior
Free WiFi, wheelchair access
Exterior
32-inch flat-screen TV with cable channels, TV
Children’s play area – indoor

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Free WiFi

Explore the area

Map
General Villegas 650, San Martín de los Andes, Neuquen, 8370

Room options

View all photos for Standard Triple Room

Standard Triple Room | Free WiFi, wheelchair access

Standard Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 1 Queen Bed

Free WiFi, wheelchair access

Superior Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Free WiFi, wheelchair access

Standard Double Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment, 2 Bedrooms

Free WiFi, wheelchair access

Superior Apartment, 2 Bedrooms

  • 35.0 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Free WiFi, wheelchair access

Standard Apartment, 2 Bedrooms

  • 30.0 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Le Chatelet Hotel

Hotel with a full-service spa, near Bandurrias Lookout
Along with a full-service spa, this smoke-free hotel has a seasonal outdoor pool and a 24-hour front desk. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a garden and a fireplace at reception are on-site.
Le Chatelet Hotel offers 30 accommodations with free toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers with a deep soaking bath. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children aged under 13 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
During your stay at Le Chatelet Hotel, you're just a quick walk from Lago Lacar. You'll find features such as free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to massages at the spa
  • Amenities include a front desk safe, a lift and a fireplace at reception
  • Just a 2-minute drive from Lacar Lake Pier and 7 minutes from Arrayanes Lookout
Le Chatelet Hotel offers its guests a full-service spa and a seasonal outdoor pool. Public spaces have free WiFi. Free breakfast is served daily. Le Chatelet Hotel also features tour/ticket assistance, a garden, and a fireplace in the lobby.

This 3-star San Martín de los Andes hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM

Things to do

  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Children's toys
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Heating
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 January and close on 28 February.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Le Chatelet Hotel.

Property is also known as

Chatelet Hotel San Martin de los Andes
Chatelet San Martin de los Andes
Hotel Le Chatelet Hotel San Martin de los Andes
San Martin de los Andes Le Chatelet Hotel Hotel
Le Chatelet Hotel San Martin de los Andes
Chatelet Hotel San Martin de los Andes
Chatelet Hotel
Hotel Le Chatelet Hotel
Chatelet
Argentina - Patagonia
Le Châtelet
Chatelet San Martin Los Andes
Le Chatelet Hotel Hotel
Le Chatelet Hotel San Martín de los Andes
Le Chatelet Hotel Hotel San Martín de los Andes

Le Chatelet Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 76 reviews
Rating 8 - Good. 27 out of 76 reviews
Rating 6 - Okay. 5 out of 76 reviews
Rating 4 - Poor. 3 out of 76 reviews
Rating 2 - Terrible. 0 out of 76 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

William S.

Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Near everything in San Martin de los Andes. Very helpful staff.
Stayed 6 nights in Dec 2024

6/10 Okay

Luis

Liked: Cleanliness, staff & service
No A/C and no thermostat or room temp control
My room was quite dated and rather small. I had to move the bed so there was enough room for the chair to fit in front of the small desk. The worst thing is that there is no air conditioning in the hotel or the rooms. There is also no control for heating the room. They have central air for the entire hotel, so whatever temperature they set it at, you're stuck with it. At one point, when I was already a little too warm, they turned on the heat and the room felt like a sauna. I had to open the window and turn on the fan. At least they have a fan in the room. The location is good, but I would not stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Rolando

Stayed 2 nights in Apr 2024

10/10 Excellent

bruce, marblehead

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything but still quiet great breakfast friendly staff will be back
Stayed 2 nights in Mar 2024

8/10 Good

Pablo

Liked: Cleanliness, property conditions & facilities
A stay that could have been perfect!
First, the hotel did not refund the prepaid VAT tax. This is standard practice in Argentina as all prices include VAT. The room was left unmade with ridiculous excuses. The location is good, breakfast friendly.
Stayed 2 nights in Feb 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Very very clean and a very nice staff. Congratulations!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Sandra, Surfside

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located and friendly staff
Stayed 5 nights in Aug 2023

8/10 Good

Stennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very friendly staff.
Stayed 3 nights in Feb 2023

10/10 Excellent

Flavia I

Stayed 2 nights in Apr 2022

10/10 Excellent

Jeane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service, nice and spacious room, the best location near everything
Stayed 2 nights in Dec 2021

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Old and sad hotel. Shower is broken. Faucets are old, leaking and broken.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Drink and food recommendations from staff excellent.
Stayed 1 night in Feb 2020

8/10 Good

lylle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goos stay
good hotel, small rooms, have just what you need, good breakfast included
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jun 2019

8/10 Good

JoseG, Neuquen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like its location, really helpful if you are limited to move around SMA
Stayed 2 nights in Apr 2019

10/10 Excellent

Andieb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night, but it was lovely. Very clean, staff polite, check in easy. Lovely bed, beautiful views of the mountains feom our room. Breakfast was fine.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as described, Excellent location and breakfast.
Stayed 4 nights in Mar 2019

6/10 Okay

fernando

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, charming, friendly and cozy. Exceptionally reasonably priced and food location
Stayed 1 night in Dec 2018

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities, room comfort
Please clean the pool
Stayed 3 nights in Nov 2018

10/10 Excellent

Anthony

Great place to stay in San Martin. Very friendly staff, with good english spoken. Excellent location, spacious room, very clean, good breakfast plus a sauna and jacuzzi.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Oswaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018