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Hacienda El Santuario San Miguel de Allende

4.0 star property
VIP Access

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Photo gallery for Hacienda El Santuario San Miguel de Allende

Rooftop bar, al fresco dining, open daily
Master Suite | Bathroom | Rainfall showerhead, designer toiletries, hair dryer, bathrobes
Hallway
Garden
Master Suite | Premium bedding, down duvets, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Breakfast available
  • Spa
  • Laundry

Explore the area

Map
Aldama 41, Zona Centro, San Miguel de Allende, GTO, 37700
  • Juarez Park
    ‪2 min walk‬
  • Church of San Miguel Arcángel
    ‪4 min walk‬
  • Allende Garden
    ‪5 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Master Suite Doble

Master Suite Doble | Premium bedding, down duvets, minibar, in-room safe

Master Suite Doble

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Jr. Suite

Jr. Suite | Premium bedding, down duvets, minibar, in-room safe

Jr. Suite

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Suite

Petite Suite | Premium bedding, down duvets, minibar, in-room safe

Petite Suite

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Premium bedding, down duvets, minibar, in-room safe

Master Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Master Suite

Grand Master Suite | Premium bedding, down duvets, minibar, in-room safe

Grand Master Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Outdoor pool, pool umbrellas, pool loungers

Real de Minas San Miguel de Allende

  • Pool
  • Pet-friendly
  • Kids pool
  • Free WiFi
4.2 out of 5, Very good, (1295)
The price is €177
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Real de Minas San Miguel de Allende

About this property

Hacienda El Santuario San Miguel de Allende

Colonial hotel with full-service spa and 24-hour front desk
A full-service spa, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and spa services.
Hacienda El Santuario San Miguel de Allende offers 30 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. This San Miguel de Allende hotel provides complimentary wired and wireless Internet access.

Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wol-Ha. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Hacienda El Santuario San Miguel de Allende. During your stay, you're just a quick walk from Church of San Miguel Arcángel. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at La SanMiguelada, a family restaurant that serves Mexican cuisine
  • Breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Treat yourself to body scrubs, body treatments or hot stone massages at Wol-Ha
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Juarez Park and 4 minutes on foot from Church of San Miguel Arcángel
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Hacienda El Santuario San Miguel de Allende offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 291 square feet (27 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the business-friendly Hacienda El Santuario San Miguel de Allende. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of Hacienda El Santuario San Miguel de Allende was completed in January 2023.

This 4-star San Miguel de Allende hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 8:00 AM to 11:00 AM.
La SanMiguelada – This family restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Terraza Azul – This rooftop bar specialises in Mexican cuisine. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured parking on site (MXN 250 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 300 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La SanMiguelada
  • Terraza Azul

Things to do

  • Art gallery
  • Full-service spa
  • Library
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 291 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 800 per pet, per night
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MXN 300 for adults and from MXN 300 for children
  • Airport shuttle fee: MXN 4499 per vehicle (return, maximum occupancy 3)
  • Secured self-parking fee: MXN 250 per day
  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Hacienda El Santuario San Miguel de Allende offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number HSH9906289X7

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacienda El Santuario
Hacienda El Santuario Centro
Hacienda El Santuario Centro Hotel
Hacienda El Santuario Centro Hotel San Miguel de Allende
Hacienda El Santuario Centro San Miguel de Allende
Hacienda El Santuario Hotel San Miguel de Allende
Hacienda El Santuario Hotel
Hacienda El Santuario San Miguel de Allende
Hacienda El Santuario
Hacienda El Santuario San Miguel de Allende Hotel

Hacienda El Santuario San Miguel de Allende Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 559 out of 855 reviews
Rating 8 - Good. 187 out of 855 reviews
Rating 6 - Okay. 68 out of 855 reviews
Rating 4 - Poor. 25 out of 855 reviews
Rating 2 - Terrible. 16 out of 855 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Aurora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Billy

Travelled with partner
Liked: Cleanliness, amenities
Amazing property we loved every second
Stayed 3 nights in Dec 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

omar

Travelled with family
Liked: Cleanliness, staff & service
The rooms are nice. No elevators you have to use stairs with luggage. The description of the property said they had parking on site and that was a big lie parking lot was about 3 kilometers away and you have to walk back to hotel they do not provide a shuttle from parking lot to hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Stayed 4 nights in Nov 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and magical property. My husband and I loved it so much we booked another night.
Stayed 1 night in Nov 2024

10/10 Excellent

Xin

Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 4 nights in Sep 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This charming, colorful, traditional Mexican Hotel is probably the best area to walk around San Miguel de Allende.
Stayed 3 nights in Nov 2024

10/10 Excellent

Audomero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique
Stayed 1 night in Oct 2024

10/10 Excellent

Bora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful town, beautiful hotel. The hotel has everything you are looking for. Location is great. Staff is awesome. Restaurant and bar are very nice. We only stayed for two nights, and we can't wait to go back for a longer stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

NICOLAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located very close to the central plaza. Staff very friendly and welcoming. Beautiful hotel with amazing art and creative touches
Stayed 4 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Joseph

Travelled with partner
Liked: Property conditions & facilities
Not worth the rate. Disappointing stay. The property was beautiful and the neighborhood was gorgeous and very walkable but the service, room cleanliness, and restaurant were very disappointing for the rate paid. I usually only write positive reviews but given the experience and lack of response from the hotel I felt it fair to share this feedback. Here are my main 4 #1 We found insects in the bed on the first day. My wife awoke with bug bites when zoomed with a macro lens you can tell they are bugs I gathered some and took them to the chief of front desk. The water in the shower didn’t drain well and the shower floor wasn’t that clean. #2 We also had two negative experiences at the restaurant. The service was very slow even though there was only 1 other couple. The 2nd visit for breakfast we wait 20 minutes with no one taking our order or offer coffee. We left to another hotel restaurant, which with the same amount of people on staff attended to us promptly. 3. When we walked back into the hotel, three employees in a row were looking down on their phone as we walked through, they did not welcome or greet us, just kept their heads in their phone. #4. On the first day I had requested for our TV to be fixed as the network option is not working. A team member came to the room and said they would send someone else to fix. We waited one hour we went down to the front desk to let them know that we were leaving, we were requested to send someone. They never did.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel
Love my spacious room at the top of the building. 2 entrance marked byborange flags made it easy to find. Love the big tub in the Sabila room.
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Everything! It was lovely and the staff was wonderful!
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
One of the most beautiful hotels and experiences I have ever seen! It truly is a sanctuary in an authentic Hacienda style setting. I wish this was my home!
Stayed 2 nights in Sep 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, you can walk, to restaurants, church. They have valet parking there is a charge for it.
Stayed 1 night in Oct 2024

10/10 Excellent

Raleigh Richard Rhodes, Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the area! Sanctuario was very convenient and the staff was friendly and helpful.
Stayed 7 nights in Oct 2024

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our experience was outstanding. Staff were at our service when needed, arranged car service for sightseeing and assisted us in selecting places of interest to see including dining options. Big shout out to Ismael and General Manager. We hope to return in the near future.
Stayed 1 night in Oct 2024

10/10 Excellent

Julianna

Stayed 1 night in Oct 2024

6/10 Okay

Ranjeet

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The rooms assigned to Expedia bookings are not the best available. We travelled with a group - 5 rooms. Some rooms did not even have any windows. Toilets did not flush properly or did not flush at all for some. And the management did not help in terms of providing alternate room (for one couple). They had to book on their own. Location is excellent though. However, I’d call before booking and ask for patio, rooms with windows, larger rooms, rooms not close to common areas.
Stayed 4 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

David

Stayed 3 nights in Sep 2024