Live Aqua San Miguel de Allende

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Live Aqua San Miguel de Allende

Outdoor pool, free pool cabanas, pool umbrellas
2 bars/lounges, poolside bar
Outdoor banquet area
Suite (Aqua) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Couples treatment room(s), sauna, body treatments, hydrotherapy

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Pool
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
Calzada de la Presa No. 85, Zona Centro, San Miguel de Allende, GTO, 37700
  • Artisan Market
    6 min walk
  • La Esquina Mexican Folk Toy Museum
    7 min walk
  • Fábrica La Aurora
    8 min walk
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite (Zen)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Sundeck Suite

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Aqua)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Interior Garden View, 2 Double

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Viento Suite, 1 King

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Wellness)

  • Sleeps 2
  • 1 King Bed

Deluxe Balcony Patio View, 2 Double

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Interior Garden View, 1 King

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Serenity)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Balcony Patio View, 1 King

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Live Aqua San Miguel de Allende

Luxury San Miguel de Allende hotel in Colonia Azteca with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar.
Live Aqua San Miguel de Allende offers 151 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 58-inch Smart televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

This San Miguel de Allende hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Feel Urban Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Live Aqua San Miguel de Allende. During your stay, you're just a quick walk from The Other Face of Mexico. Free WiFi in public areas, 3 restaurants and 2 bars are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Asian cuisine at Spice Market, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages, body treatments or body wraps at Feel Urban Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and yoga classes
  • Within a 10-minute walk of Fábrica La Aurora and San Miguel de Allende Public Library
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Live Aqua San Miguel de Allende offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 10441 square feet (970 square metres) and includes a conference centre. A children's pool, a 24-hour fitness centre, and spa services are also featured at the luxury Live Aqua San Miguel de Allende. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. A complete renovation of Live Aqua San Miguel de Allende was completed in April 2022.

This 5-star San Miguel de Allende hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
Spice Market – This restaurant specialises in Asian cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Patio del árbol – On-site restaurant. Open daily.
Zibu Allende – Overlooking the garden, this family restaurant specialises in Thai cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Cigar Bar – This bar overlooks the pool. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 610 for adults and MXN 305 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cigar Bar
  • Patio del árbol
  • Spice Market
  • Zibu Allende

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (10,441 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Colonial architecture
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 58-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 23 2025 (dates subject to change):
  • Dining venue(s)
  • Swimming pool
The property will be renovating from 6 January 2025 to 23 January 2025 (completion date subject to change). The following areas are affected:
  • Dining venue
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: MXN 2000 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 per cent
  • COVID-19 testing fee (PCR screening): MXN 2000 per person, per stay.
  • COVID-19 testing fee (antigen/rapid screening): MXN 1000 per person, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 610 for adults and from MXN 305 for children
  • Airport shuttle fee: MXN 4000 per vehicle (one-way)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 2000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Live Aqua San Miguel de Allende offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Live Aqua San Miguel Allende Urban Resort San Miguel de Allende
Live Aqua San Miguel Allende Urban Resort
Live Aqua San Miguel Allende Urban San Miguel de Allende
Live Aqua San Miguel Allende Urban Resort San Miguel de Allende
Hotel Live Aqua San Miguel de Allende Urban Resort
Live Aqua San Miguel Allende Urban Resort
Live Aqua San Miguel Allende Urban San Miguel de Allende
Live Aqua San Miguel Allende Urban
Live Aqua Miguel Allende Urban
Live Aqua San Miguel Allende
Live Aqua San Miguel de Allende Hotel
Live Aqua San Miguel de Allende Urban Resort
Live Aqua San Miguel de Allende San Miguel de Allende
Live Aqua San Miguel de Allende Hotel San Miguel de Allende

Live Aqua San Miguel de Allende Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 527 out of 683 reviews" "
Rating 8 - Good. 77 out of 683 reviews" "
Rating 6 - Okay. 35 out of 683 reviews" "
Rating 4 - Poor. 17 out of 683 reviews" "
Rating 2 - Terrible. 27 out of 683 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kyra

Stayed 1 night in Aug 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jozsef

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property. Will definitely visit again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Emilio, Santo Domingo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una opcion memorable en San Miguel de Allende. Completamente recomendado!
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria Isabel, New York

Stayed 2 nights in Jul 2024

10/10 Excellent

audra

Stayed 3 nights in Jul 2024

10/10 Excellent

Eric

Stayed 1 night in Jul 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jun 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It a YES!
The service was excellent, food devine with 24 yr room service! I could easily live at this hotel. Highly recommend
Stayed 3 nights in Jun 2024

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service from all staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel!
Stayed 2 nights in Apr 2024

10/10 Excellent

Dr Jean M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely beautiful and modern hotel. Amazing service, stunning rooms with modern amenities. Lovely spa and outdoor pool area. The restaurants were also great. Would definitely recommend this hotel!
Stayed 2 nights in Apr 2024

10/10 Excellent

Chin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good!
Stayed 2 nights in Mar 2024

10/10 Excellent

SHAKEEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Experience
Stayed 3 nights in Feb 2024

10/10 Excellent

Ana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and how close everything was. Highly recommend staying her, we will be back.
Stayed 2 nights in Feb 2024

10/10 Excellent

Timothy John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing experience
Maybe one of the best hotels I’ve ever stayed in. Beautiful
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service
Awesome
Stayed 3 nights in Dec 2023

10/10 Excellent

Fanny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so beautiful
Stayed 1 night in Nov 2023

10/10 Excellent

Britney

Stayed 3 nights in Oct 2023

10/10 Excellent

Rodolfo

Stayed 2 nights in Sep 2023

10/10 Excellent

Aditi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious property with a convenient location. Will visit again
Stayed 3 nights in Sep 2023

10/10 Excellent

Adalberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, amazing hotel with great amenities and service. Conveniently located at walkable distance from the historic places. Very well maintain, very clean, really nice and friendly staff. No complaints at all. Highly recommended.
Stayed 1 night in Sep 2023