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Hotel Neptuno

3.0 star property

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Photo gallery for Hotel Neptuno

Exterior
Reception
In-room safe, desk, iron/ironing board, rollaway beds
In-room safe, desk, iron/ironing board, rollaway beds
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

Map
Av. Romeria of the Virgen del Carmen, 19, San Pedro del Pinatar, Murcia, 30740
  • Santiago de la Ribera Beach
    ‪4 min walk‬
  • Playa La Puntica
    ‪4 min walk‬
  • Mar Menor
    ‪7 min walk‬
  • Murcia (MJV-San Javier)
    ‪8 min drive‬

Room options

View all photos for Double or Twin Room, Sea View

In-room safe, desk, iron/ironing board, rollaway beds

Double or Twin Room, Sea View

  • 17 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, rollaway beds

Economy Double Room, 1 Double Bed

  • 11.0 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

In-room safe, desk, iron/ironing board, rollaway beds

Double Room Single Use

  • 17 sq m
  • Ocean view
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, desk, iron/ironing board, rollaway beds

Double or Twin Room

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

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About this property

Hotel Neptuno

Hotel with beach bars, a quick walk to Mar Menor
Along with 10 beach bars, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, a meeting room and concierge services.
Hotel Neptuno offers 40 accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit.

This San Pedro del Pinatar hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Neptuno, you're just a quick walk from Mar Menor. Free WiFi in public areas, 10 beach bars and a coffee shop/cafe are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy Mediterranean cuisine while dining at Neptuno
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 1-minute drive from Mar Menor and 11 minutes from Roda Golf
There's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 10 beach bars and a bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Neptuno. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star San Pedro del Pinatar hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Neptuno – This restaurant specialises in Mediterranean cuisine.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 150 metres; reservations required
  • Street parking available
  • Parking on site (EUR 12 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 7 for adults and EUR 7 for children
  • 10 beach bars
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Neptuno

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 steps to reach entrance
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 7 for adults and from EUR 7 for children
  • Self-parking fee: EUR 12 per day
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Neptuno San Pedro del Pinatar
Neptuno San Pedro del Pinatar
Best Western Neptuno
Hotel Neptuno Spain/San Pedro Del Pinatar, Region Of Murcia
Hotel Neptuno Hotel
Hotel Neptuno San Pedro del Pinatar
Hotel Neptuno Hotel San Pedro del Pinatar

Hotel Neptuno Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 33 out of 103 reviews
Rating 8 - Good. 39 out of 103 reviews
Rating 6 - Okay. 22 out of 103 reviews
Rating 4 - Poor. 7 out of 103 reviews
Rating 2 - Terrible. 2 out of 103 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel is in such a beautiful location and the hotel itself is beautiful. Rooms are comfortable and the sea view balcony offers amazing views, definitely get the sea view for the extra few pounds it is so worth it! Breakfast is excellent. Staff are amazing apart from one man with grey top knot on reception who was a little rude on a few occasions. Did not spoil it but could do with more customer services training! Rooms are thin and you can hear through the walls easily but it would not stop Me staying again. Would not hesitate. Loved staying here on the whole! Will be back soon 100% you won’t be disapponited .
Stayed 3 nights in Apr 2024

6/10 Okay

Rita

Travelled with partner
You can hear your neighbors TV all night. Our other neighbor was fighting and yelling all night. We couldn’t sleep. The walls are very thin. Parking is a nightmare at this place. They advertise that they have parking but there is not instructions of where to park, we called and they had to check to see if they had room for us to park, and then it is it is a hidden garage underneath their building that they have to buzz you in, which was a nightmare getting our mini SUV into. The streets around this area are very narrow to drive. No screens on the sliding door in your room, every fly and bee has access to your room. Did not like this place.
Stayed 1 night in Mar 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel, amazing views.
Stayed 5 nights in Sep 2023

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
Really enjoyed our stay..great service, helpful staff, excellent cleaning of our rooms, couldnt fault breakfast...only a tiny negative observation was little effort went in for you to enjoy a drink in the evening...had to go to reception to get someone to get a drink..but would stay again..
Stayed 5 nights in Sep 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location right opposite the beach. The staff were very helpful whenever we asked for any advice or help with anything.
Stayed 4 nights in Jun 2023

8/10 Good

Grahame

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022

8/10 Good

Manrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Ursula

Stayed 1 night in Aug 2022

8/10 Good

Kenny

Travelled with partner
Liked: Staff & service, amenities
Lovely hotel, walls are a bit thin and you hear people talking and their TV blaring. Apart from that, fantastic
Stayed 2 nights in Jul 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem
Basic clean hotel good breakfast friendly staff especially breakfast waitress. Opposite the beach and within walking distance of local bars and Resteraunts .
Stayed 5 nights in May 2022

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

6/10 Okay

Henry

Disliked: Staff & service, property conditions & facilities, room comfort
Location great ......hotel disappointing.
The location of the hotel was the only redeeming factor of this hotel. We stayed 3 nights including breakfast, but the restaurant was closed as was the bar throughout our stay. The receptionists ( three or four different ones) seemed disinterested with a couldn’t care less attitude. I appreciate there had been problems with flooding prior to our stay some weeks before but the staff should have tried harder because of this. I was told the hotel parking was unavailable and had to park in the street. The main reason for booking this hotel was a secure parking place. The rooms have very thin walls and conversations could be heard from both sides. There was no English speaking programme on the tv. which was a little disappointing. We do like updates on the news in general. Would not recommend this hotel.
Cracked tile on balcony, so no bare feet.
More cracked tiles
Some damage to wall in bedroom.
Stayed 3 nights in Oct 2019

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location
The location was incredible. We got an ocean-facing room and had a great view. The person at the desk was extremely polite. The bed was comfortable. The bad part was that the air conditioning was basically useless. It was EXTREMELY hot at night, even with the AC on the coldest setting. This made it very difficult to fall asleep. Be careful if you’re staying here during the hotter season like I did.
Stayed 1 night in Sep 2019

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice seaside hotel right by the Mar Menor. Plenty of bars and restaurants nearby. Friendly helpful staff. We had a sea view room with balcony which was lovely.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

C. Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. Staff polite and helpful. Hotel very clean.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff were excellent , good rooms great views
Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good view of Mar Menor. Service level similar to other properties in the area.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Sea view!!!
The sea view from the room was amazing. Our only complaint is the noise you can hear from the rooms next doors or above. The walls are very thin. If you are a light sleeper, it may be difficult to get a good night sleep
Stayed 1 night in Apr 2019

8/10 Good

Robin, East Anglia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the sea front, a small hotel of character
Very nice friendly staff - no problem us arriving very late from the airport. At this time of year, could park not far from the door. Nice dining room and outside terrace for excellent coffee or extremely generous and well priced buffet breakfast. Bedroom was clean and bed was comfortable, the sea facing rooms have balconies, but early morning noise from dustbin emptying might worry some, room at the back was compact but quiet. Refrigerator but no hospitality tray, this is Spain! There is a lift but it is very small.
Stayed 1 night in Oct 2018

10/10 Excellent

Jon, Greenhithe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy hotel on the beach
Lovely, helpful staff who all spoke English. The hotel was clean and comfortable. Breakfast was nice and it was worth paying a little bit more to have a balcony overlooking the beach.
Stayed 4 nights in Sep 2018

10/10 Excellent

Ursula

Liked: Staff & service
Stayed 1 night in Aug 2018

8/10 Good

norma

Liked: Cleanliness, staff & service, room comfort
A view from the room.
In an older area, but hotel was clean and view was wonderful. It was a much more authentic experience than being in a commericalized area.
Stayed 1 night in May 2018

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Great views
We were given a free upgrade to a sea view which was very nice. We did not find any problems apart from a big gap in between the bottom of shower screen and top of bath. Therefore bathroom was wet and slippy. Air con was ineffectual.