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Silverwater Resort

4.5 star property

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Photo gallery for Silverwater Resort

Front of property – evening/night
Indoor pool, outdoor pool
Three Bedroom Apartment | Private kitchen | Coffee/tea maker
39-inch flat-screen TV with digital channels, TV, DVD player
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Hot tub
  • Bar
  • Breakfast available
  • Gym
  • Pool

Explore the area

Map
17 Potters Hill Road, San Remo, VIC, 3925
  • San Remo Coastal Reserve
    ‪6 min walk‬
  • Phillip Island Chocolate Factory
    ‪5 min drive‬
  • Churchill Island Heritage Farm
    ‪11 min drive‬

Room options

View all photos for Resort Room

Resort Room | View from room

Resort Room

  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | Balcony

Three Bedroom Apartment

  • 100 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for Two Bedroom Apartment

39-inch flat-screen TV with digital channels, TV, DVD player

Two Bedroom Apartment

  • 66 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Single Sofa Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Private kitchen | Coffee/tea maker

One Bedroom Apartment

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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About this property

Silverwater Resort

Bayside aparthotel with fitness centre and outdoor tennis courts
Along with an indoor pool, this aparthotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and outdoor tennis courts are on-site. Each apartment provides a dryer and a coffee/tea maker, plus free WiFi and a flat-screen TV with digital channels. Added amenities include a balcony, a DVD player and room service.
Silverwater Resort offers 170 air-conditioned accommodations with DVD players and a safe. Rooms open to balconies. 39-inch flat-screen televisions come with premium digital channels. Bathrooms include baths or showers and hairdryers.

This San Remo aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include outdoor tennis courts, a steam room and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Silverwater Resort. During your stay, you're just a quick walk from San Remo Coastal Reserve. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. Built in 2007, this luxury aparthotel has 170 apartments over 3 floors. Free WiFi and a balcony are available in each apartment.
  • Each apartment offers a dryer, a balcony and a flat-screen TV
  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine and ocean views while dining at Watermark Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Just a 1-minute drive from San Remo Coastal Reserve and 5 minutes from Punchbowl Coastal Reserve
Silverwater Resort offers its guests an indoor pool, an outdoor pool, outdoor tennis courts, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this aparthotel measures 3228 square feet (300 square metres) and includes a conference centre. A fitness centre, a steam room, and a terrace are also featured at the luxury Silverwater Resort. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star San Remo aparthotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Watermark Restaurant – Overlooking the ocean, this restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Pool/Spa

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Family friendly

  • Playground

Restaurants on site

  • Watermark Restaurant

Food and drink

  • Coffee/tea maker

Dining

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: AUD 33 for adults and AUD 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with premium digital channels
  • DVD player

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dryer
  • Laundry facilities

Work spaces

  • Conference centre (3,228 square foot of space)
  • Desk
  • Desk chair
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a rural location
  • On the bay

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Gym
  • Theme park nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 170 units
  • 23 buildings
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Electric car charging station
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for AUD 50 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 33 for adults and from AUD 17 for children
  • Crib (infant bed) fee: AUD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
The front desk at this property is open daily from 7 AM - 10 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed AUD 999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Silverwater Resort
Silverwater Resort San Remo
Silverwater San Remo
Silverwater Hotel Phillip Island
Silverwater Hotel San Remo
Silverwater Resort Phillip Island
Silverwater Resort San Remo
Silverwater Resort Aparthotel
Silverwater Resort Aparthotel San Remo

Silverwater Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 623 out of 1220 reviews
Rating 8 - Good. 425 out of 1220 reviews
Rating 6 - Okay. 109 out of 1220 reviews
Rating 4 - Poor. 39 out of 1220 reviews
Rating 2 - Terrible. 24 out of 1220 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great family accommodation: 3 bedroom apartment super spacious Family friendly facilities- inside and outside pool, playground, games room, tennis courts amd green space. Decent buffet breakfast at resonable price. Receptionist friendlynand helpful.
Stayed 2 nights in Nov 2024

6/10 Okay

Adam

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Laurence

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Yat Koon

Liked: Cleanliness, room comfort
Amazing resort for a relaxing trip
This was one of the best resort we have stay. The view was amazing. Facing the sea, we could see the sea during the day time and fantastic view during sunset. The resort was near to Philip Island, Inverloch and other beautiful suburbs around it. We have a blast driving around the area and were enjoying the beaches in the surrounding area. The restaurant served breakfast that need to book a day before to get a discount. The resort also has an indoor and outdoor swimming pools. A gym, bar and free wifi. Everything you need for a weekend getaway.
Sunset at Sliverwater Resort view form the balcony
Day time view of the sea from the balcony
View from the open space outside the restaurant
Stayed 2 nights in Nov 2024

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Eldi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort caters to all need and amazing staff
Stayed 2 nights in Nov 2024

8/10 Good

Veronica

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Amrish

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved it.
Stayed 2 nights in Oct 2024

2/10 Terrible

Hamid

Travelled with family
Swimming area needs more hygiene. Not enough dishwashing liquid and shampoo for 3 people.
Stayed 1 night in Oct 2024

10/10 Excellent

Lingqi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall it has been very good, but the acoustic insulation would have been improved.
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Not our first time at Silverwater Resort and won’t be our last. We’ve been with our kids and as a couple, great for both. Lots of activities for your energetic kids but wonderful quiet and peaceful spots to sit back and relax. Can’t wait to bring our grandchildren here.
Stayed 2 nights in Sep 2024

4/10 Poor

Hussein

Stayed 2 nights in Aug 2024

8/10 Good

Angela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely resort with plenty offered in house in case you get rained in
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful ocean view from our balcony and the staff were amazing and friendly. The food was delicious
Stayed 2 nights in Jul 2024

8/10 Good

Kerem

Stayed 1 night in Jul 2024

8/10 Good

JAMES, THOMASTOWN

Travelled with family
Liked: Cleanliness
Nice place to stay, pool is great
Stayed 3 nights in Jul 2024

8/10 Good

Rudy

Travelled with family
Liked: Cleanliness, room comfort
Comfortable stay marred by poor custome service
Stay was comfortable and the amenities were good. Kids enjoyed the indoor pool. The apartments are comfortable and spacious, although the bad carpet smell (my daughter describes this as “wet cat”) in the hallway and the general age/condition of the furniture let things down a bit. The gym was also inaccessible because the door lock mechanism was malfunctioning, which was a shame because we were only staying one night and wanted to exercise on a rainy day. We didn’t interact with the staff much during the stay but our experience was let down at the end. I thought I had left my wallet in the room and asked someone to check for me but the reception desk kept referring me to housekeeping, then saying that it would take a day for someone to check. I never received a call back even after following up and could not understand why it was not possible for someone at reception to go themselves to check the room for something so important. Better communication and some show of care could have turned this poor experience into a very positive one - a missed opportunity by the staff at Silverwater in my opinion. Overall, if you don’t do anything silly like leave valuables behind or need customer service, you will be fine.
Stayed 1 night in Jul 2024

8/10 Good

Margery

Stayed 1 night in Jul 2024

6/10 Okay

ANSHUL

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Staff did not check the pre booking requests .. Also, Not enough bathroom supplies for a family if they are coming to stay for 2-3 nights
Stayed 2 nights in Jul 2024

8/10 Good

Derrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The unit was well presented and excellent parking. We were hoping for a bit of a view of the water rather than the kids play area. Would be a good location for a family stay but not quite as pleasant for couples.
Stayed 1 night in Apr 2024

8/10 Good

Shehana

Liked: Cleanliness, property conditions & facilities
Great spaces for children to play. Will be back again .
Stayed 2 nights in Jul 2024

6/10 Okay

Rami

Travelled with family
Disliked: Property conditions & facilities
The beds were very bad, we had to ask multiple times for late check out. Both wife and I now sore from how bad the bedding was. Very stiffy rooms and didn’t feel clean
Stayed 3 nights in Apr 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lots of things to do on the property
Stayed 1 night in Apr 2024

8/10 Good

Peter

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Didn't like the traffic, noise was constant. Didn't like the shower. Didn't like the invasion of ants. The facilities were great for children,pool, play area etc.
Stayed 6 nights in Mar 2024