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Real InterContinental San Salvador at Metrocentro Mall by IHG

5.0 star property

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Photo gallery for Real InterContinental San Salvador at Metrocentro Mall by IHG

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas, pool loungers
Food and drink
Banquet hall
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking included

Explore the area

Map
Blvd. de Los Heroes, San Salvador, SS, 544
  • Metrocentro
    ‪1 min walk‬
  • Monumento al Salvador del Mundo
    ‪2 min drive‬
  • Cuscatlán Stadium
    ‪5 min drive‬
  • San Salvador (SAL-El Salvador Intl.)
    ‪45 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Club lounge access

  • City view
  • 29.55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Double Beds

  • 29.55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Double Beds, Club lounge access

  • City view
  • 29.55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed

  • City view
  • 29.55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Accessible Bathtub

  • 29.55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • 29.55 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Presidential Suite, 1 Single Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Presidential Suite, 1 Single Bed

  • City view
  • 88.70 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room

  • 29.55 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 39-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Barceló San Salvador

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.7 out of 5, Exceptional, (2138)
The price is €116
for 1 room
includes taxes & fees
10 May - 11 May
Barceló San Salvador

About this property

Real InterContinental San Salvador at Metrocentro Mall by IHG

Luxury San Salvador hotel connected to a shopping centre, steps from Metrocentro
This smoke-free hotel features 3 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Real InterContinental San Salvador at Metrocentro Mall by IHG offers 226 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 39-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a sauna.
InterContinental SPA has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Real InterContinental San Salvador at Metrocentro Mall by IHG. During your stay, you'll be connected to a shopping centre and just a quick walk from Metrocentro. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy Brazilian cuisine while dining at Faisca do Brasil
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, deep-tissue massages or facials at InterContinental SPA
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Metrocentro and a 2-minute drive from Monumento al Salvador del Mundo
  • Airport shuttle service available for a fee
Real InterContinental San Salvador at Metrocentro Mall by IHG offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 13 meeting rooms, and coworking spaces. Event space at this hotel measures 17244 square feet (1602 square metres) and includes a conference centre. A sauna, spa services, and a terrace are also featured at the luxury Real InterContinental San Salvador at Metrocentro Mall by IHG. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Real InterContinental San Salvador at Metrocentro Mall by IHG was completed in December 2021.

This 5-star San Salvador hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:30 AM.
Faisca do Brasil – This restaurant specialises in Brazilian cuisine and serves lunch and dinner.
Picasso – This theme restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Nau Lounge – This theme restaurant specialises in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 15 to 22 for adults and USD 15 to 22 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Faisca do Brasil
  • Nau Lounge
  • Picasso

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (17,244 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 59
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 59
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Real InterContinental San Salvador at Metrocentro Mall by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 29.5 per night.
  • Cots (infant beds) are available for USD 29.5 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 22 for adults and USD 15 to 22 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: USD 59 (subject to availability)
  • Late check-out fee: USD 59 (subject to availability)
  • Crib (infant bed) fee: USD 29.5 per night
  • Rollaway bed fee: USD 29.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Real InterContinental San Salvador at Metrocentro Mall by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Real InterContinental San Salvador Metrocentro Mall Hotel
Real InterContinental Metrocentro Mall Hotel
Real InterContinental San Salvador Metrocentro Mall
Real InterContinental Metrocentro Mall
Intercontinental San Salvador
San Salvador Intercontinental
Real InterContinental San Salvador at Metrocentro Mall

Real InterContinental San Salvador at Metrocentro Mall by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1004 reviews
Rating 8 - Good. 168 out of 1004 reviews
Rating 6 - Okay. 76 out of 1004 reviews
Rating 4 - Poor. 16 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Paula

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Zorayda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is safe
Stayed 6 nights in Jan 2025

6/10 Okay

Camila

Travelled with group
Not quite happy with this property. Needs an upgrade immediately, rooms has a funny smell and we were at '' club level''. We were supposed to be here for 4 days, a soon as we arrived we cancel the rest of the reservation and move to another hotel the next morning.
Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and excellent customer service
Stayed 3 nights in Jan 2025

10/10 Excellent

Falana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
….
Stayed 16 nights in Dec 2024

2/10 Terrible

Elvin

Stayed 1 night in Jan 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

4/10 Poor

Adrian

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Super confused about the parking, no reason to have a valet parking if is not 24/7
Stayed 5 nights in Dec 2024

10/10 Excellent

Maria

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 9 nights in Dec 2024

2/10 Terrible

luis

No door in my shower. Personal. Not friendly
Stayed 1 night in Dec 2024

8/10 Good

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with the door opening service by the gentlemen who are standing at the doors as well as the males at front desk. The down side is that almost all the females were not as friendly as the males and would just stare and not even say good morning or good afternoon. Most of the time they were talking amongst each other. The cleaning service was excellent and the ladies were very professional. Overall, I was happy with my stay. Thank you!
Stayed 7 nights in Dec 2024

10/10 Excellent

Ana

Stayed 1 night in Dec 2024

10/10 Excellent

ALI REZA

Stayed 7 nights in Dec 2024

10/10 Excellent

LXA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay over all
Stayed 1 night in Dec 2024

10/10 Excellent

LXA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay over all
Stayed 1 night in Dec 2024

10/10 Excellent

Juan, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing place to stay with family and friends!
Stayed 10 nights in Dec 2024

10/10 Excellent

Rebeka, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

EDWIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very clean well maintained
Stayed 4 nights in Dec 2024

6/10 Okay

Erick

They left some snacks for us in the room and if you eat them they charge you for that. We tried to get an scale and they said they had one and then at the last minute they said no.
Stayed 4 nights in Dec 2024

6/10 Okay

Diana

Travelled with family
Liked: Cleanliness, staff & service
It was an average hotel stay nothing special or above average
Stayed 2 nights in Dec 2024

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mayra, Sayreville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this place staff was AMAZING
Stayed 2 nights in Dec 2024

8/10 Good

Celia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
To be a 4.5 starts hotel the GYM is terrible, also pool area no good. I think could've much better. Also the Buffet closed at 10:30 AM other places closed at 11:00 AM. To be hurry for breakfast was not good.
Stayed 2 nights in Dec 2024

10/10 Excellent

marco a lopez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024