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Bancal Hotel & Spa

2.5 star property

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Photo gallery for Bancal Hotel & Spa

Exterior
Exterior
Buffet
Reception
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Spa
  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Calle Lomo del Clavo, San Sebastián de La Gomera, Santa Cruz de Tenerife, 38801

Room options

View all photos for Bancal Family 4 pax

Down duvets, in-room safe, desk, laptop workspace

Bancal Family 4 pax

  • 58 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Bancal Garden Triple

Down duvets, in-room safe, desk, laptop workspace

Bancal Garden Triple

  • 32 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Bancal Ocean Triple

Down duvets, in-room safe, desk, laptop workspace

Bancal Ocean Triple

  • 32 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Bancal Family 5 pax

Down duvets, in-room safe, desk, laptop workspace

Bancal Family 5 pax

  • 61 sq m
  • Sleeps 5
  • 5 Single Beds

View all photos for Bancal Ocean

Down duvets, in-room safe, desk, laptop workspace

Bancal Ocean

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Bancal Terrace

Down duvets, in-room safe, desk, laptop workspace

Bancal Terrace

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Bancal Junior Suite

Bancal Junior Suite | Down duvets, in-room safe, desk, laptop workspace

Bancal Junior Suite

  • 42 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Bancal Garden

Down duvets, in-room safe, desk, laptop workspace

Bancal Garden

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Aerial view

Parador de La Gomera

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (177)
The price is €165
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Parador de La Gomera

About this property

Bancal Hotel & Spa

Waterfront hotel with 5 outdoor pools and full-service spa
5 outdoor pools, a full-service spa and a swim-up bar are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free beach shuttle are also provided. Additionally, conference space, a children's pool and concierge services are on-site.
Bancal Hotel & Spa offers 276 air-conditioned accommodations with a safe and a hairdryer. Beds feature down duvets. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include a shower.

This San Sebastián de La Gomera hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

5 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. The spa is open daily.
During your stay at Bancal Hotel & Spa , you'll be within walking distance of La Gomera Beaches. Enjoy features like free WiFi in public areas, free self-parking and a free beach shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the swim-up bar
  • Take a swim in the 5 outdoor pools
  • Treat yourself to body scrubs, manicures and pedicures or body wraps at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • 9 minutes by car from San Sebastian de la Gomera Harbour and 7 minutes from La Gomera Beaches
  • Free beach shuttle service
Bancal Hotel & Spa offers its guests 5 outdoor swimming pools and a children's pool. Public spaces have free WiFi. You can enjoy a drink at the swim-up bar. Event space at this hotel measures 2250 square feet (209 square metres) and includes conference space. A library, a terrace, and gift shops/newsstands are also featured at the business-friendly Bancal Hotel & Spa . The hotel can provide concierge services and wedding services. Free self parking is available.

This San Sebastián de La Gomera hotel is smoke free.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free uncovered self parking on site

Food and drink

  • A swim-up bar

Things to do

  • 5 outdoor pools
  • Bicycle cleaning area
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Library

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,250 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • In the mountains
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (105 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Bancal Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 22 out of 30 reviews
Rating 8 - Good. 6 out of 30 reviews
Rating 6 - Okay. 2 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

10/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

PAVEL, Arona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! I really love our stay here. It would be good to write in the descriptions what is included and what is not, because it is not clear. We had to pay extra for the spa, which was surprising for a spa resort. But everything else was more than wonderful - both the service and the attitude and the quality.
Stayed 1 night in Mar 2025

10/10 Excellent

Emilio E

Travelled with family
Liked: Amenities
It’s a brand new property. Excellent staff. Ambiance is great. Should be a 5 Star property.
Stayed 2 nights in Feb 2025

8/10 Good

Eamon

Liked: Property conditions & facilities, room comfort
Stylish Hotel but changes needed
We were surprised that we had an issue where we had to leave very early ( 5.45am ) to catch the ferry to Tenerife and checked that we could get a takeaway breakfast as the restaurant would not be open at that time. On checking in, we mentioned our departure time and were told we would be ok getting a takeaway breakfast. However, the next day we went to the restaurant and it was closed. There was 1 staff member starting to get things prepared but she advised that they were not open until 7am. After going back to Reception to make them aware, they phoned down and got the restaurant to give us some coffee and cold pre prepared cheese and meats. This we appreciated but was not takeaway. Seems like communication in this newish Hotel not great.
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and views of Teide
A lovely new hotel in a stunning setting built to blend in with very imaginative architecture Our room was very comfortable with very good facilities The downside was that the bars had run out of tonic, our choice of wine was out of stock and even a large bottle of water was unavailable in the restaurant on the second night. This may seem nitpicking but it should not have happened The staff were all very attentive and the general facilities and pools first class
Stayed 2 nights in Feb 2025

10/10 Excellent

Neill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good location. We had a Junior Suite and loved waking up to the view across to Mount Tiede on Tenerife. It was a very good base to explore the island which we fell in love with. A great holiday.
Stayed 7 nights in Feb 2025

8/10 Good

TJF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but a couple of issues
We had a lovely stay at the hotel, the rooms are large and balconies have a great view of El Teide. Buffet breakfast and dinner have an excellent selection of good food, and the service is generally very good with staff all very helpful and friendly. The pools were great too although it was slightly windy during our stay. The only issues were (1) we were told when we checked in that we had a free spa session, the man who checked us in double-checked and confirmed that. We booked the spa and it is an excellent experience. Unfortunately however, when we checked out we were charged for the spa session and when we explained that we'd been told on checking in that we had a free session the woman on the desk just said 'that was a mistake' and charged us the full price. This is not good enough for a 4 star hotel - if they tell you that you have a free spa session they should honour that even if it is a mistake, or at least give a discount due to their error. (2) we had a meal at the a-la carte restaurant and while the food was very good unfortunately the service was very poor: there was only two staff working front of house and they had to everything, including greeting and seating guests, making and serving drinks and serving and clearing food. This meant there was a huge delay after a while and new guests were left waiting for about 15 minutes at the entrance, while we had to wait about 30 minutes after finishing our main course before they asked if we wanted dessert.
Stayed 5 nights in Feb 2025

10/10 Excellent

James

Stayed 1 night in Dec 2024

10/10 Excellent

Inmaculada Simancas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome facilities. You have to drive if you want to go to town as they don’t yet offer shuttle services ( they are working on it), but still pretty easy to get a taxi or drive your own rental car.
Stayed 1 night in Nov 2024

10/10 Excellent

Gerhard

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ziet er nieuw uit. Kamers ruim genoeg. Goed eten. Vriendelijk personeel. Prachtige verwarmde zwembaden. Mooi uitzicht op Tenerife. Ligt wel afgelegen van uitgaansmogelijkheden. Voor wandelaars prima gelegen. Shuttlebus naar San Sebastian (niet gratis). Absoluut een aanrader maar niet voor meerdere weken. Geweldige Belgische gastheer.
Stayed 1 night in Mar 2025

10/10 Excellent

Edgars

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Essen könnte besser sein, aber sonst war's super im Hotel, wir kommen bestimmt wieder.
Stayed 7 nights in Mar 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumhotel zum Entspannen, aber abgelegen.
Ganz neues Hotel mit interessanter Architektur, freundlichem Service, vielen Pflanzen und sehr gutem Buffet. Schöne Pools mit Aussicht auf die Klippen. Kein Zugang zum Meer und zu weit weg zu Fuss von San Sebastian. Entweder braucht man ein Mietauto, Taxi oder bucht Ausflüge im Hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Torsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr moderne Anlage, hervorragendes Essen.
Stayed 5 nights in Feb 2025

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upea hotelli
Loistava hotelli, upeat lämmitetyt uima-altaat. Kauniit istutukset ja upeat näkymät Teidelle.
Stayed 3 nights in Mar 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatest pool getaway
Great getaway. We spent a long weekend here. And I must say this was one of the best hotels I have ever stayed at. The pools were gorgeous bad the rooms really clean and newly refurbished. I love the brutalist architecture and it was the best food on the island period.
Stayed 2 nights in Feb 2025

10/10 Excellent

Francisco Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Trine-Marie

Liked: Cleanliness, property conditions & facilities, room comfort
Nice, new hotel
Very nice, new hotel. Good breakfast. Service not 5 star (but also, this is not a 5 star hotel - it is 4 star). Fantastic view. Very nice pool areas. A little far away from the city (or anything) - you need shuttle, taxi or car.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Concept de chambre spécial avec la salle de bain ouverte , la douche vitrée et surtout les toilettes vitrées… et ce même pour une chambre pour 3 Peu d’ambiance … les bars vides
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Gomera
Veldig gjennomført hotel designmessig. Flotte uterom. Delig frokost og middags buffet. Veldig hyggelig service Litt trege med kaffeservering til frokost. Savnet shuttle til sentrum da hotelet ligger lite sentralt
Stayed 6 nights in Feb 2025

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Børre

Stayed 1 night in Jan 2025

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel endroit où l’on se sent bien
Hôtel tout neuf les chambres sont des open spaces avec douche et lavabos harmonieusement intégrés. Piscine et terrasses avec une vue magnifique sur Tenerife et le Teide. Le buffet est copieux et tout le personnel attentionné. 3 nuits étaient prévues finalement j’y suis restée 5!
Stayed 2 nights in Jan 2025

10/10 Excellent

Belén

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et unikt ophold
Stayed 9 nights in Dec 2024