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Welcome Gros

1.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Welcome Gros

Marina
Private kitchen
Beach nearby
Interior
Parking

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
C/ Iparraguirre, 3, San Sebastián, Gipuzkoa, 20001
  • Zurriola Beach
    6 min walk
  • Pastelería Casa Aramendia
    1 min walk
  • Gros Station
    2 min walk
  • San Sebastian (EAS)
    20 min drive

Room options

View all photos for Superior Double Room

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Double or Twin Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Double or Twin Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for City Single Room

Premium bedding, down duvets, minibar, in-room safe

City Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

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includes taxes & fees
3 Jan - 4 Jan
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About this property

Welcome Gros

Beaux Arts San Sebastián hotel in Gros with free breakfast
This smoke-free hotel features a business centre, concierge services and free newspapers. Free breakfast and free WiFi in public areas are also provided. Other amenities include a front desk safe and multilingual staff.
Welcome Gros offers 26 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. This San Sebastián hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

During your stay at Welcome Gros, you're just a quick walk from San Ignacio Church. Enjoy features like free breakfast and free WiFi in public areas, plus a business centre.
  • Free breakfast served daily
  • Free WiFi
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 3-minute walk from San Ignacio Church and 12 minutes on foot from Concha Beach
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available daily. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Welcome Gros.

This Beaux Arts San Sebastián hotel is smoke free.

Guests are served a free breakfast daily from 4:00 AM to 1:00 PM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per day)

Food and drink

  • Free breakfast available daily 4:00 AM to 1:00 PM

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (7:30 AM - 11 PM) and Saturday - Sunday (8 AM - 9 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 33.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 20 per day (984 ft away)
  • Rollaway bed fee: EUR 33.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property's front desk is open during the following times:
  • Monday - Friday: 7:30 AM - 11 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Welcome Gros Hotel San Sebastian
Welcome Gros San Sebastian
Welcome Gros Hotel
Welcome Gros Hotel
Welcome Gros San Sebastián
Welcome Gros Hotel San Sebastián

Welcome Gros Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 143 out of 269 reviews" "
Rating 8 - Good. 105 out of 269 reviews" "
Rating 6 - Okay. 14 out of 269 reviews" "
Rating 4 - Poor. 6 out of 269 reviews" "
Rating 2 - Terrible. 1 out of 269 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Our room was clean, comfortable and close to city sites at an affordable price. Staff was friendly and helpful. They have a great coffee and chocolate machine that serves really delicious drinks.
Stayed 2 nights in Jun 2022

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 4 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient and quiet, just a short walk to Old Town. We really enjoyed our stay here - the complimentary coffee and muffins were a plus, and the beds were super comfortable. We had the most restful sleep at this hotel during our entire trip! Highly recommend a stay here!
Stayed 4 nights in Jul 2021

8/10 Good

Ivonne

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
La atención muy buena, el hotel está muy bien ubicado. Instalaciones en buen estado, sábanas limpias, toallas limpias, muebles prácticamente nuevos. Lo único la limpieza en el piso de la habitación, había polvo y manchas sin limpiar. el único pero. Gracias por toda la atención y colaboración. recomendable
Stayed 2 nights in Jun 2021

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what I needed
Stayed 1 night in Oct 2020

8/10 Good

JGG, Madrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartments are in an ideal location, close to the Gros area to have some pintxos and drinks. Our room was very small, but enough to just sleep and shower. The hotel has an agreement with the Kurxaal parking so that the daily rate is 20€ instead of 25€, ask in reception and they will explain everything. Overall good.
Stayed 3 nights in Aug 2020

8/10 Good

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at welcome gros has always welcome me with a big smile, the place is very well situated, there are lots of good restaurants all around, close to the beach and the price is undefeatable.
Stayed 1 night in Feb 2020

10/10 Excellent

LB, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all extremely knowledgeable and helpful at every stage of my stay. The location is perfect. You can walk to most points of interest and restaurants in the city.
Stayed 6 nights in Jan 2020

10/10 Excellent

Ohiane, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bathroom were clean and basically it had all we needed. The staff were nice and helpful all the time. Free coffee and time was a great gesture.
Stayed 1 night in Dec 2019

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location.
Donostia it's a wonderful charming city with lots of places to go, to see, to feel, to eat and to drink. Having said that, we spent most of our time outside and only got the hotel to rest and freshen up. For us the most important thing while choosing a hotel for this stay was location and convenience. Welcome Gros is exceptionally located, just a 5 minute walk to either the heart of San Sebastian or the heart of the Gros neighborhood. Also very close to the bus and train station. The room itself was Ok, nothing great but no complaints. Now...lobby it's not open 24hrs so I guess we auto checked out; there's nowhere to have breakfast in grounds (not really a problem, since there are excellent places to grab a bite nearby) and the hotel feels a little impersonal but for us none of those were a deal breaker. In conclusion it's a very good option for what you pay.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Please was awesome the staff was super friendly and helpful. I would definitely stay here again.
Stayed 3 nights in Oct 2019

10/10 Excellent

A, Toronto, Canada

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located within walking distance from the shopping district, dining area (old town), and the beach. The room was very clean and nicely decorated. The hotel itself doesn't have a lot of amenities but I wasn't looking for a full-service hotel. The staff is VERY helpful and made check-in so easy. Parking is about a 10 minute walk (at the waterfront). I would stay here again.
Stayed 2 nights in Oct 2019

10/10 Excellent

kevin

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall pretty good. Gap in shower door needs to be repaired to prevent water on floor.
Stayed 5 nights in Sep 2019

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk personnel helped us with possible deposit payment and were quite pleasant about our questions. Room was good and the front desk coffee machine and AM snacks were EXCELLENT! thank-you.
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Very convenient location
Stayed 2 nights in Aug 2019

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Casey, Melbourne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very close to the metro and easy to find. The rooms were very clean and had everything you needed for your stay including a safe and fridge. A short 10-15 minute walk and you were in the old town and beach. Unfortunately, when I had arrived at my next destination I noticed that I had left my wallet behind at Welcome Gros which was very stressful. After speaking to Beatriz, who was extremely helpful and remained in constant contact, she organised the money to be returned to my bank account and held onto my wallet until my friend was able to collect it a month later. It is nice to think there are still honest and caring people out there going above and beyond even after leaving the hotel.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
It is not a hotel but a hostal and no one at night.i got to differ the prices when I paid.I am going to contest.notrecomended
Stayed 3 nights in Aug 2019