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3.8 out of 5

"Likes: *Cleanliness was evident in the rooms, the communal areas, the pools and lounge areas. *Genuinely nice friendly & helpful staff, this is so ref ... " More

By a verified traveller on Sat 13 Apr 2019

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Standard Quadruple Room, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Room, Garden View

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Quadruple Room, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Room, Sea View

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Panoramic Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Marble Stella Maris Ibiza. During your stay, you're just a quick walk from Cala Gracio Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.

  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Self-service breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes 5 outdoor tennis courts, a gym and mini golf
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by foot from Cala Gracio Beach and a 1-minute drive from Cala Gracioneta Beach

Marble Stella Maris Ibiza ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Marble Stella Maris Ibiza

Everyone (5) Couples (3)
4 out of 5
Likes: *Cleanliness was evident in the rooms, the communal areas, the pools and lounge areas. *Genuinely nice friendly & helpful staff, this is so refreshing to find. *Quiet surroundings, yet only 5 minutes drive to San Antonio centre. Dislikes: *Buffet restaurant had literally no vegetarian dishes most evenings, I mean none whatsoever, (I did inform hotel prior to arrival, & talk to a chef on our first night...) no dairy free milk to be had either - so disappointing. *Noise from neighbouring rooms - the walls are paper thin, & even earplugs couldn't keep out the din, so a few sleep disturbances each night unfortunately.

Posted by on 13 Apr 2019

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Comment from Hotel Management

8 May 2019 by Stella Maris Service Center Agent

Dear Guest, Thank you for taking the time to write a review. We are very pleased to read that all in all you have enjoyed your stay at Stella Maris. We would like to apologize for any inconveniences encountered regarding the restaurant and surrounding noises. We hope we will have the opportunity to welcome you again on your next visit to Ibiza. Kind regards, Stella Maris Service Center

1 out of 5
Ich habe ein Zimmer gebucht das nicht so aussah wie auf den Bildern, das Zimmer war schmutzig, voll mit Haaren, Ameisen. Ich hatte tote Ameisen zwischen den Badtücher und auf den Bettern. Sie waren nicht hilfsbereit mir ein anders Zimmer zu geben, sie schickten eine Putzfrau mit einen Besen vorbei. Sie haben uns gesagt das wäre normal, ich wäre nicht der erste und nicht der letzte der reklamiern wird

Posted by on 28 Aug 2023

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Comment from Hotel Management

12 Sep 2023 by Guest Relations Team

Thank you for taking the time to leave constructive feedback on your recent stay with us. We appreciate and welcome comments across the spectrum as we learn the most from what our guests notice. I have gone through our systems and we have actually offered you a change of room, but unfortunately you didn't want it. The House keeping was informed immediately to clean the room. We apologize on behalf of the hotel for any inconvenience caused!Yours sincerely,Guest Relations team.

3 out of 5

Posted by on 14 Aug 2023

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Comment from Hotel Management

16 Aug 2023 by Guest Relations Team

Thank you for taking the time to leave us these points, we greatly appreciate it and we would also like to know what are the things that were not up to your standards, for us to improve our services to serve our guests better in the future!Yours sincerely,Guest Relations team.

5 out of 5
Das beste war das personal sehr freundlich und aufmerksam. Bin leider kein strand typ deswegen solala.

Posted by on 3 Aug 2023

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Comment from Hotel Management

4 Aug 2023 by Guest Relations Team

Overall the hotel receives many positive reviews regarding our personal, friendly and professional service and I believe that your experience was as good and typical of that which many previous guests have enjoyed.Yours sincerely,Guest Relations team.

4 out of 5

Posted by on 19 May 2023

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Comment from Hotel Management

20 May 2023 by Marble Stella Maris Hotel

Thank you very much for taking the time to share your rating with other visitos. Guest rating/feedback is something that is extremely valuable to us. Yours sincerely, Guest Relations team.

4 out of 5
Gemütliche und schöne Hotelanlage. Je nach zugeteiltem Zimmer, ist der Zugang mit dem Kinderwagen ein bisschen mühsam. Ansonsten sehr sauber und geräumig. Einzig die Organisation im Hauptspeisesaal hat Verbesserungspotential.

Posted by on 10 May 2023

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Comment from Hotel Management

10 May 2023 by Guest Relations Team

Thank you for taking the time to share your comments with other visitors to Marble Stella Maris hotel. Guests feedback is something that is extremely valuable to us. We will inform the F&B regarding your constructive comment regarding the buffet. Yours sincerely, Guest Relations team

5 out of 5
super aussicht, gutes essen, guter service, sehr sauber

Posted by on 15 Oct 2022

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Comment from Hotel Management

16 Oct 2022 by Guest Relations Department

Dear Pino,Thank you for reviewing us. We are delighted to see that you enjoyed the Marble Stella Maris experience and appreciate your nice comments towards the views, the food, the service and cleanliness. They will be passed onto the team! We look forwards to welcoming you soon!Warm regards,Guest Relations Department

4 out of 5
Es war sehr schön, nur leider haben die nur englisch gesprochen im Hotel.

Posted by on 30 Sep 2021

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4 out of 5

Posted by on 10 Oct 2019

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Renovations + Closures

The property is closed between 1 October and 31 December.

All-inclusive Details

All-inclusive room rates at Marble Stella Maris Ibiza are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Marble Stella Maris Ibiza are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Marble Stella Maris Ibiza offers its guests a seasonal outdoor pool, a kids' pool, outdoor tennis courts, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Marble Stella Maris Ibiza. Free self parking is available. This 4-star Sant Antoni de Portmany hotel is smoke free.

  • 295 guestrooms or units
  • 27 buildings
  • 2 dining venues
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 5
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Marble Stella Maris Ibiza offers 295 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a self-service breakfast daily from 7:30 AM to 10:30 AM.

Marble Restaurant – This buffet restaurant serves breakfast, lunch and dinner. A children's menu is available.

Don's Kitchen – On-site restaurant. Open daily.

Cabana Lounge – This poolside bar only serves light fare. Open daily.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include outdoor tennis courts and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Basketball on site
  • Playground on site
  • Hiking/biking trails nearby
  • Beach volleyball on site
  • Miniature golf on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This hotel is located on hilly terrain and offers shuttle service to carry guests and their luggage to and from reception.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • No lifts
  • Property registry number - APM541
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately EUR 15 for adults and from EUR 7.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marble Stella Maris Ibiza Hotel Sant Antoni de Portmany
  • Club Stella Maris Hotel Sant Antoni de Portmany
  • Club Stella Maris Sant Antoni de Portmany
  • Club Stella Maris
  • Marble Stella Maris Ibiza Sant Antoni de Portmany
  • Marble Stella Maris Ibiza All Inclusive Hotel
  • Marble Stella Maris Ibiza All Inclusive Sant Antoni de Portmany
  • Marble Stella Maris Ibiza All Inclusive
  • Marble Stella Maris Ibiza Hotel
  • Hotel Marble Stella Maris Ibiza - All Inclusive
  • Marble Stella Maris Ibiza All Inclusive
  • Marble Stella Maris Ibiza
  • Club Stella Maris Hotel
  • Marble Stella Maris Ibiza Sant Antoni de Portmany
  • Marble Stella Maris Ibiza Hotel Sant Antoni de Portmany

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in November.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.