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Hotel Caravel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Caravel

Triple Room, Multiple Beds | Minibar, in-room safe, blackout curtains, soundproofing
Seasonal outdoor pool, pool umbrellas, pool loungers
Aerial view
Sun deck
Arcade

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Parking available
  • Pool
  • Pet-friendly

Explore the area

Map
Via Crawford, 61, Sant'Agnello, NA, 80065
  • Corso Italia
    7 min walk
  • Museo Correale di Terranova
    14 min walk
  • Piazza Lauro
    17 min walk
  • Sorrento (RRO-Sorrento Heliport)
    6 min drive

Room options

View all photos for Family Room

Minibar, in-room safe, blackout curtains, soundproofing

Family Room

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Comfort Double or Twin Room

Minibar, in-room safe, blackout curtains, soundproofing

Comfort Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room

Minibar, in-room safe, blackout curtains, soundproofing

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Multiple Beds

Triple Room, Multiple Beds | Minibar, in-room safe, blackout curtains, soundproofing

Triple Room, Multiple Beds

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Single Room

Minibar, in-room safe, blackout curtains, soundproofing

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, Balcony

In-room dining

Superior Room, Balcony

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Flexible Room (room change)

Minibar, in-room safe, blackout curtains, soundproofing

Flexible Room (room change)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Caravel

Family-friendly hotel with free breakfast and free local area shuttle
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and a free area shuttle are also provided. Additionally, a snack bar/deli, a rooftop terrace and Access to hot tub are on-site.
Hotel Caravel offers 88 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. This Sant'Agnello hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Caravel. During your stay, you're just a quick walk from Corso Italia. Enjoy features like free breakfast, free WiFi in public areas and a free area shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy garden views while dining at Il Fiocco
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • 7 minutes by foot from Corso Italia and a 3-minute drive from Piazza Tasso
  • Free local-area shuttle service
  • Pets welcome for a fee
Hotel Caravel offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A rooftop terrace, a library, and an arcade/games room are also featured at the family-friendly Hotel Caravel. A free area shuttle within 2 km is available. For a fee, parking is available.

This 4-star Sant'Agnello hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Il Fiocco – Overlooking the garden, this restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free area shuttle up to 2 km
  • Area shuttle
  • Parking on site (EUR 18 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Il Fiocco

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Built in 1962
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in a Flexible Room (room change) category may be required to change rooms during their stay.

Renovations and closures

The property is closed between 1 October and 31 March.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 18 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Property Registration Number IT063071A1RSID56CZ

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 May to 30 September.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Caravel Hotel
Caravel Sant'Agnello
Hotel Caravel
Hotel Caravel Sant'Agnello
Caravel Hotel Sant Agnello
Hotel Caravel Hotel
Hotel Caravel Sant'Agnello
Hotel Caravel Hotel Sant'Agnello

Hotel Caravel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 220 out of 400 reviews" "
Rating 8 - Good. 141 out of 400 reviews" "
Rating 6 - Okay. 32 out of 400 reviews" "
Rating 4 - Poor. 6 out of 400 reviews" "
Rating 2 - Terrible. 1 out of 400 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Spotlessly clean everywhere. Very friendly and helpful staff who can’t do enough to help. A 25 minute walk into Sorrento which is a long way in the heat but the hotel provides a frequent free aircon shuttle bus there and back. Also lots of lovely bars and restaurants near to the hotel so you don’t have to go into Sorrento centre if you don’t want to. We ate in the hotel each night. Menu different every day and lots of variety and always something we enjoyed. Pool was clean and never too busy. Plenty of sun loungers. Hotel provided towels for the pool. Rooms spacious and fantastic aircon. Great views of Vesuvius and sunset from the roof top terrace. Would love to stay here again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kelliann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay . Shuttle into Sorrento was great . Liked the location . Helpful staff
Stayed 7 nights in Aug 2024

6/10 Okay

Suze

Rooms small but clean. Food was okay - nothing special. It’s more like a 3 star hotel - def not 4.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Attentive staff. Wonderful food. Great bed, and comfort pillow.
Stayed 4 nights in May 2024

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service from staff was excellent, particularly at breakfast - very friendly and attentive. Rooms always clean, would recommend pool facing rooms if you want afternoon sun from balcony.
Stayed 5 nights in Apr 2024

8/10 Good

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Breakfast great. Service very good.
Stayed 4 nights in Sep 2023

8/10 Good

Rosalie

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service is great, the place is clean and nice atmosphere . The only thing I suggest they upgrade the bedding.
Stayed 2 nights in Sep 2023

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Very helpful. Nice hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay! Our shower drain was a little backed up, but other than that the staff and amenities were wonderful!
Stayed 2 nights in Sep 2023

10/10 Excellent

Julie

Travelled with partner
Liked: Staff & service, property conditions & facilities
We had a very enjoyable stay. All staff were excellent and they arranged three trips for us. The courtesy bus was super, the driver was prompt and very helpful. We were able to watch England rugby in Sorrento and still get back on the courtesy bus. We enjoyed seeing all the local sights. Would recommend Hotel Caravel.
Stayed 9 nights in Sep 2023

10/10 Excellent

Bogdana-Elena

Stayed 2 nights in Sep 2023

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had difficulty locating the property.
Stayed 3 nights in Sep 2023

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating. Nice pool. Shuttle provided into the city square.
Stayed 5 nights in Sep 2023

10/10 Excellent

Beatriz

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Hotel is well situated. The pool area is very nice. The Hotel just needs a facelift.
Stayed 4 nights in Sep 2023

10/10 Excellent

Zainab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, very helpful. Clean hotel, the service was good they provide you with what you need. Free shuttle was a bonus too. The hotel is on a quiet road but very close to sorrento centre which is great
Stayed 3 nights in Sep 2023

8/10 Good

Andrew B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fine place to stay.
Hotel was great. Its not brand new, but its very clean and the staff was excellent. Location is about a 20 min walk from downtown sorrento but they have a free shuttle that runs close to there every 30 mins. Wonderful places to eat near by. The only issue we had is we thought the beds were very hard, but thats not something to really complain about.
Stayed 3 nights in Sep 2023

10/10 Excellent

Rachel Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and friendly. Rooms are immaculate. Wide selection of breakfast. Poolside calm and relaxing, plenty of sun beds. Free shuttle bus into Sorrento was brilliant.
Stayed 7 nights in Aug 2023

10/10 Excellent

Justin L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, especially during the free breakfast which was very good. 1 day they had eggs to order, wish it was every day. Lots of choices, even gluten free pastries. Room was good. The free shuttle to Sorrento was the best. It's a 7 minute drive.Try to book at least 30 minutes in advance or you may have to wait for the second run. Though that's not a long wait. My only minor complaint would be they were unable to provide clear information on what the excursions the hotel provides (I think there is someone there on Saturdays who books as well, but we weren't there). We booked an Amalfi/Positano big boat group tour. We wanted the small tour but they were already booked (do this in advance if you want). The large group was much cheaper. We asked when it returns, we were told 5. We got back a little after 7 and were super exhausted. It was very hot. Amalfi and Positano are similar. After doing 3 hours at Amalfi, 2 1/2 at Positano was a lot in the heat. However, it was a really good value. My last night I asked to book a taxi to the airport and was told it was too late. Eventually they found someone. We had to pay 150 cash or 200 card. 150 is close to what it should be, but I prefer to pay card. That being said, front desk are all super friendly and try to help. Last complaint is they keep your passports at the front desk in plain view of everyone. I saw the desk unoccupied a few times. That's just a nightmare waiting to happen. That being said I would definitely return.
Stayed 3 nights in Aug 2023

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overal 5/5
Not sure when I will be back to Sorrento but whenever that is I will be staying at Hotel Caravel. The service by all the staff is outstanding and the pool is so clean and very refreshing. The staff were so helpful with suggestions for tours and sightseeing. The breakfast and the service at breakfast was great as well. The shuttle to town was so convenient. And even on the day we were leaving we could store our bags, use the pool and even use the courtesy shower facilities after. Overall 5 out of 5
Stayed 2 nights in Jul 2023

10/10 Excellent

Justine

Stayed 5 nights in Jun 2023

10/10 Excellent

Terence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Regular visitor here for many years and always enjoy our stay there and will return. Great staff, friendly and we like the cleanliness. The food is very good, as is the location and everything just seems to work for us. Only issue this time was the noisy young couple in the room next door for a couple of nights playing music after 11pm, but that is not at all the hotel’s fault. The hotel staff were very sympathetic that we had disturbed sleep and offered us another room which was very helpful.
Stayed 7 nights in Jul 2023

6/10 Okay

Graham

Liked: Staff & service
Great on the outside!
This hotel needs a lot of improvement to rate as a 4 Star in my opinion. (Yes it does have a nice pool and garden which is great, and I guess helps it get an extra star) Yes the outside looks excellent but unfortunately the interior is very dated, especially the rooms which appear to have no noise insulation at all, the beds are hard and the bathrooms are just so outdated. Unfortunately that is not the end of it. The food is the worst we have had anywhere in the last decade that we can recall, and certainly the worst we had in Italy in the proceeding two weeks. I strongly suspect the Chief has been there for many years and does no realise things have changed. I would suggest he is taken out to one of the many excellent restaurants in town for him to see how it can be done. I am very surprised at how good the rating are. We can only assume some others don't get away very often and are pleased not to have to cook themselves.
Stayed 3 nights in Jun 2023

10/10 Excellent

Daniel

Stayed 2 nights in Jun 2023

10/10 Excellent

n

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2023