6/10 Okay
SAMAN
Travelled with family
23 Aug 2024
Liked: Staff & service
In the past, we have stayed at Holiday Inns and have come to expect a certain level of quality and cleanliness. However, our recent experience at this property was quite different.
On the positive side, the breakfast was good, with a standard selection and plenty of options. Unfortunately, the room did not meet our expectations. The carpet was unclean and worn out, and the balcony was so dirty that we couldn't even step onto it. The windows were not soundproof, and we were disturbed by traffic noise and ambulance sirens throughout the night. Additionally, the overall cleanliness of the gym and washrooms was below what we typically expect.
Because of these issues, I would rate this stay lower compared to other Holiday Inn hotels we've visited, and we likely will not stay at this location again in the future.
I also want to mention the surrounding area and neighborhood. We found the area to be less than ideal, and honestly, we felt a bit unsafe parking our car at night. Despite visible security, there were clear signs warning that if a car was stolen or damaged, it would be entirely the owner's responsibility.
SAMAN
Stayed 7 nights in Aug 2024