Smart Hotel Saslong

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Dates

December 2024

January 2025

Double or Twin Room | Hypo-allergenic bedding, down duvets, in-room safe, desk

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Room service

Breakfast available

Laundry

Pet-friendly

Housekeeping

Explore the area

Via Pallua 40, Santa Cristina Val Gardena, BZ, 39047

Val Gardena
1 min walk
Monte Pana Ski Lift
16 min walk
Ciampino-Sella Ski Area
3 min drive
Bolzano (BZO)
62 min drive

Room options

Double or Twin Room

22 sq m
Mountain view
Sleeps 2
1 Double Bed OR 2 Single Beds

Quadruple Room (2 bunk beds)

22 sq m
Mountain view
Sleeps 4
2 Single Bunk Beds

Triple Room

22 sq m
Mountain view
Sleeps 3
3 Single Beds OR 1 Double Bed and 1 Double Sofa Bed

Similar properties

Breakfast included

Pet-friendly

Parking included

Free WiFi

for 1 night

includes taxes & fees

7 Dec - 8 Dec

About this property

Simple base for skiers with a shuttle to the slopes

After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Smart Hotel Saslong include ski storage and ski passes.

Smart Hotel Saslong offers 50 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and a hairdryer. Beds feature down duvets. Televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Smart Hotel Saslong, you're just a quick walk from Dolomites. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.

Free WiFi
Free self-parking, extended parking and Motorhome/coach/lorry parking
Enjoy international cuisine while dining at Blue Restaurant
Buffet breakfast served daily for a fee
Services include babysitting, a concierge and tour or ticket assistance
Steps from Dolomites and Val Gardena
Train station pick-up, train station drop-off and ski shuttle service available for a fee
Cats and dogs welcome for a fee (restrictions apply)

This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Smart Hotel Saslong helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. You'll have access to the health club at a partner property. Free self parking is available. A complete renovation of Smart Hotel Saslong was completed in May 2022.

This 3-star Santa Cristina Val Gardena hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Blue Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner.

Room service is available.

A hosted evening meal is available for a surcharge daily.

Languages

English, German, Italian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
24-hour train station pick-up and drop-off shuttle (surcharge)
Train station shuttle on request
Ski shuttle (surcharge)
Limo/town car service
Free secured, covered self parking on site
Free secured, covered extended parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 20 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Hosted evening meal available daily for a fee of EUR 30
Snack bar/deli

Restaurants on site

Blue Restaurant

Family friendly

Babysitting (surcharge)
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

ATM
Guidebooks
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

Computer station

Outdoors

Garden
In a national park
In the mountains
Outdoor entertainment area
Outdoor furniture
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Accessible train station shuttle
Area rugs in public areas
Front entrance ramp
Handrails in stairways (70 centimetre high)
Hardwood flooring in public areas
Lift (150 centimetre wide door)
Roll-in shower (119 centimetre wide)
Smooth flooring in public areas
Smooth flooring in room
Tile flooring in public areas
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (80 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-width doorways (120 centimetre wide)

1 building
4 floors
Built in 2010
Electric bike charging
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter
Hypo-allergenic bedding

Bathroom

Bidet
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

32-inch TV with satellite channels

Food and drink

Restaurant dining guides
Room service

Access via exterior corridors
Desk
Desk chair
Heating
Laptop-compatible safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: EUR 40

Express check-in available

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: EUR 40

Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 7:30 AM - 7:00 PM

Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

Renovations and closures

The property is closed between 7 April and 31 May.

Access methods

Front desk (limited hours), lockbox

Pets

Pets: EUR 15 per pet, per night, plus a deposit of EUR 15 per night
Only dogs and cats are allowed
Maximum 1 pets
Pets cannot be left unattended
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Cleaning deposit: EUR 9 per day
A tax is imposed by the city: EUR 2.80 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately EUR 20.00 for adults and from EUR 20.00 for children
Pet deposit: EUR 15 per night
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
Early check-in fee: EUR 40 (subject to availability)
Late check-out fee: EUR 40 (subject to availability)
Hosted evening meal: EUR 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Smart Hotel Saslong offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:30 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival.

We should mention

All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Smart Hotel Saslong

Smart Hotel Saslong Santa Cristina Val Gardena

Smart Saslong Santa Cristina Val Gardena

Smart Saslong

Smart Hotel Saslong Hotel

Smart Hotel Saslong Santa Cristina Val Gardena

Smart Hotel Saslong Hotel Santa Cristina Val Gardena

Smart Hotel Saslong Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Katherine

4 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was great

Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family

26 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Santa Cristina

Great place to stay with free breakfast. Comfortable beds. Stylish.

Stayed 1 night in Jul 2024

10/10 Excellent

Arushi

7 Jul 2024

Stayed 1 night in Jul 2024

6/10 Okay

Cheryl

Travelled with family

26 Jun 2024

Liked: Cleanliness

Disliked: Staff & service, amenities

We had to leave another hotel that morning, and asked if we could store our bags for a couple of hours before check-in. They said we could but that it would cost 10 euro. That wasn't a great first impression. I guess they're going for an automated check in service in general, so it feels like there isn't anyone readily at the front desk, and very imprersonal. Then we noticed their coffee in the lobby had a charge too. It was a lot of nickeling and diming. The room was okay except it smelled heavily of cleaning products. The one great thing was the breakfast the next day. Overall, this was a mediocre experience.

Stayed 1 night in Jun 2024

10/10 Excellent

Ronaldo

Travelled with family, Travelled with partner, Travelled with group

22 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location was very easy to get to, staff incredibly friendly and also helped me setup a surprise of champagne and treats for myself and my wife to celebrate our recent marriage! Breakfast was great as well, would definitley stay again!

Stayed 2 nights in Jun 2024

4/10 Poor

Crysta

Travelled with pets, Travelled with partner

6 Mar 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

While this is a cute hotel it’s very expensive for what you get. The rooms are teeny - teeny tiny. The towels are not in the bathroom so when you get out of the shower you suddenly realize that you need to walk into the room to get a towel. They don’t have shampoo and conditioner or lotion - just a small circle of soap labeled that it’s multipurpose. The room smelled - it seems they pump a scent into the room and it was not a pleasant one. The room also smelled like smoke the entire trip due to the people next door smoking in their room. The bar is very cute but the dinner menu was akin to school lunch. More like someone heats up food as opposed to a chef. My shrimp came out cold inside and the pasta sauce was basic. My husband broke his leg skiing and had to get emergency surgery at the Dolomite Sport Clinic. When we got back to the hotel we asked for a chair to put in the shower because they did not have accessible rooms and he was unable to bear weight on one leg. They said they would give us a patio chair that could get wet and we waited but they never brought anything so my husband had to lay in the shower floor to get clean. The breakfast buffet was a nightmare; too many people and not enough food. When I tried to bring my husband breakfast in the room due to his leg and the recent surgery they refused to allow me to bring plates to the room so I had to pile food into napkins. There are rules and there is common sense. This is more of a hostel than a hotel.

Stayed 2 nights in Feb 2024

10/10 Excellent

Peter, Calgary

10 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was perfect for our family

Stayed 2 nights in Feb 2024

10/10 Excellent

Melissa

24 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Nice stay. Highly recommend the efficiency and modern accommodations. Breakfast was one of the best we had on our trip. Staff was great! Free underground parking a huge plus.

Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

14 Sept 2020

Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

5 Sept 2019

Stayed 3 nights in Aug 2019

8/10 Good

Dan, Toronto

Travelled with family, Travelled with group

1 Sept 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

their breakfast was great! the location was okay, you need take bus to either Ortisei to Santa Christina

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family

29 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The breakfast was amaizing.Huge variety of everyting you wish for.

Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner

22 Jul 2019

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Smart Hotel Saslong is, in many ways, really more of an upscale (all private room) hostel in a fantastic location. Guests have to pay additional for every amenity (except wifi and parking). So, for example, you pay for fresh towels and to have your room serviced. Additionally, the beds are quite firm, the pillows flat. Spending minimal time there, we made it work as sort of a crash pad for our hiking adventure in the Dolomites. We would never stay there again, and would not recommend it to other travelers.

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group

13 Jun 2019

Liked: Cleanliness, staff & service, property conditions & facilities

good location, good room condition and clean rooms.

Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group

2 Mar 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Proximity to the ski bus stops. Nice rooms with very comfortable bed. The availability of a ski and boot room with boot dryer is very convenient

Stayed 4 nights in Feb 2019

4/10 Poor

Shannon

21 Dec 2018

Disliked: Staff & service

Be Smart and don’t stay in this overpriced Ibis.

I found the front desk person to be extremely unfriendly and unhelpful. I had booked a triple room which cost more than a double, because we were 2 adults and one child.But, due to an error while booking...I was real tired, somehow the number of people changed to 2.Even though the triple room is considerably more,I was charged $80 for the extra person. The lady at the front desk was not willing to offer any assistance, however that is not why I am giving this hotel such a bad review. I felt the attitude was terrible. I accept that I made a error while booking, and accepted the extra charge, though I think it was too much. It was her attitude, so unfriendly.... Overall as well, because of my check in being so poor, the hotel seemed like an overpriced Ibis Hotel. Very small. There was also a light outside my window on the exterior wall that could not be turned off. The final nail in the coffin, this low budget hotel charges you for the toiletries..$12 euro of all things. I never mind spending money for a quality experience, however once I have paid for the room I really dislike it when during the stay you are racking up more charges,especially for soap!

Stayed 1 night in Dec 2018

6/10 Okay

Yehiel (Hilik)

3 Oct 2018

Disliked: Property conditions & facilities, room comfort

Stayed 1 night in Sep 2018

10/10 Excellent

Morten

3 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fancy, good quality hotel at a low price

Very easy. Checked in ourselves with key in a coded locker. The hotel looks very fancy, new and up to date. The quality of the hotel is very good in this area. Nice restaurant with a buffet and great value for the money. Would deffinetly stay here again if I visit this area.

Stayed 1 night in Sep 2018

2/10 Terrible

Raanan

23 Sept 2018

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

Bad mattress resulted with awful night Wifi does not apply for more than 1 device Poor value for money

Stayed 1 night in Sep 2018

8/10 Good

M Elaine

21 Sept 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay there again!

It was basically a stopover on our way to a Refugio in the Dolomites. Good bus service right outside the door to take you to the towns in the valley and the lifts up into the mountains. Basic services provided and you pay for extras. Breakfast buffet was generous as was the evening buffet. If you eat dinner between 5 and 7, you pay 14.50 euros for the same buffet you pay 19.50 euros for after 7.

Stayed 2 nights in Sep 2018

10/10 Excellent

Ross

8 Jul 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money!

The check-in is only manned until 7pm and they have a great idea of giving you a code to access keys outside of these hours. Worked great for us. It’s classed as a 2 star hotel but feels way better than that. Very comfy bed and clean room. Nice walk in shower. Simpe decor. Small but nice balcony. There are no tea and coffee making facilities in the room but there is a coffee vending machine in lobby charging 1€ per drink. Would stay here again definitely- great value for money

Stayed 2 nights in Jul 2018

10/10 Excellent

Charles

18 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay for 2 nights

Probably the most value for money hotel in the area. Rooms are modern and clean. Breakfast at blue restaurant below was amazing.

Stayed 2 nights in Jun 2018

10/10 Excellent

Osfersan, California, USA

15 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is a nice and confortable place to stay right there at the shoulders of the Dolomites.

Stayed 2 nights in Jun 2018

6/10 Okay

Ehud, Ramat Hasharon

27 Oct 2017

Liked: Cleanliness, room comfort

The only hotel where the reception reopens on 15 hours and what shall we do if we arrive earlier? There is no brekfast so you have to pay for it extra cost.

Stayed 1 night in Oct 2017