Buganvillas Hotel Suites & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Buganvillas Hotel Suites & Spa

Aerial view
Exterior
Reception
Sports facility
Lobby lounge

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Av. Roca y Coronado No. 901, Santa Cruz, 2218
  • La Recova Artisan Walk
    6 min drive
  • Artecampo
    6 min drive
  • San Lorenzo Cathedral
    7 min drive
  • Santa Cruz (SRZ-El Trompillo)
    12 min drive

Room options

Family Suite

  • 116 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Premium Suite

  • 124 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Executive Suite

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • 116 sq m
  • Sleeps 3
  • 2 King Beds

Grand Suite

  • 124.0 sq m
  • Sleeps 2
  • 1 King Bed

Superior Suite, 4 Bedrooms

  • 165 sq m
  • Sleeps 7
  • 1 King Bed OR 2 Queen Beds

Double Room Executive

  • Sleeps 2
  • 1 Double Bed

3-Bedroom Apartment

  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

2-Bedroom Apartment

  • Sleeps 4
  • 2 Double Beds

2-Bedroom Apartment

  • Sleeps 2
  • 1 Double Bed

4-Bedroom Apartment

  • Sleeps 7
  • 3 Double Beds and 1 Single Bed

Similar properties

About this property

Buganvillas Hotel Suites & Spa

Family-friendly hotel connected to the convention centre in Santa Cruz with a fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Buganvillas Hotel Suites & Spa offers 76 accommodations, which are accessible via exterior corridors and feature minibars and a safe. This individually decorated accommodation has separate dining areas. Beds feature down duvets and premium bedding. Guests can make use of the in-room microwaves and coffee/tea makers.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers. 42-inch flat-screen televisions come with cable channels. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

Children aged under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Buganvillas Hotel Suites & Spa, you're connected to the convention centre and just a quick walk from Parque Ecológico. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • 7 minutes on foot from Parque Ecológico and a 4-minute drive from Patio Design LifeStyle Center
  • Airport, local-area and shopping centre shuttle service available for a fee
Buganvillas Hotel Suites & Spa offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A fitness centre, barbecue grills, and multilingual staff are also featured at the family-friendly Buganvillas Hotel Suites & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 4-star Santa Cruz hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Soho – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: BWP 10 for adults and BWP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Soho

Family friendly

  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 6 buildings
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between 27 March and 27 March.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Buganvillas Hotel Suites & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BWP 31 per night.
  • Cots (infant beds) are available for BWP 31 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BWP 10 for adults and from BWP 10 for children
  • Airport shuttle fee: BWP 16 per person (one-way)
  • Airport shuttle fee per child: BWP 16 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: BWP 31 per night
  • Rollaway bed fee: BWP 31 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Buganvillas Hotel Suites & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Buganvillas Hotel Suites
Buganvillas Hotel Suites Santa Cruz
Buganvillas Suites
Buganvillas Suites Santa Cruz
Buganvillas Suites & Spa
Buganvillas Hotel Suites & Spa Hotel
Buganvillas Hotel Suites & Spa Santa Cruz
Buganvillas Hotel Suites & Spa Hotel Santa Cruz

Buganvillas Hotel Suites & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 26 out of 90 reviews" "
Rating 8 - Good. 35 out of 90 reviews" "
Rating 6 - Okay. 13 out of 90 reviews" "
Rating 4 - Poor. 8 out of 90 reviews" "
Rating 2 - Terrible. 8 out of 90 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ms

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely satisfy with the service that this resort provided to us. Definitely will return back. Follow me on YouTube #TeamWithERVING
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, had a great time. Fantastic location.
Stayed 3 nights in Apr 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
They dont have the free airport shuttle Food and restaurant is pretty good Clean and comfy bed
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2020

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
First a lot of noise,they were construction workers at 7am making a lot noise as you can image. Terrible used bed very old. The rest staff was exelent
Stayed 6 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located to the to the west of the city, Buganvillas is a more a resort than a hotel and should be advertised as such, ideal for family relax time, Buganvillas provides most amenities that a 5-star hotel will provide. LOCATION: West of the city, taxies from Viruviru will bring you in for Bs70. A food court can be found within walking distance as well as a Hypermaxi (a grocery store). Nearby there is also a traditional restaurant: La Olla Tarijena where you can try some of the Bolivian delicacies. The Fexpo Feria Santa Cruz is around the corner a showroom for local businesses that operate once or twice a year. TRANSPORTATION: The hotel has its own agreement with a taxi company, you pay Bs20 more per ride (or so) but the taxies are clean and equipped with functional AC which in Santa Cruz is definitely a plus. Uber is available in Santa Cruz, another great transportation option. CHECKING PROCESS: Fast and effective, access to premises is gated and guarded, controlled on the per individual basis, the sense of security is high. The hotel property is fully fenced. The checking process is convenient and fast, the staff is polite, well trained and quick to address any difficulties. A bell-boy will assist you carrying your luggage to your suite which can be a bit of a walk as the hotel (I should say resort for easy understanding), may require that you walk thru a few streets before you get to your assigned room. A small elevator will bring you to the upper rooms.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
great outside stuff but the apartment is very dated. it was nice to stay but the A.C. didn´t work very good.
Stayed 1 night in Oct 2018

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful pools, parks for children, many walkable areas
Stayed 2 nights in Sep 2018

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2018

8/10 Good

Mayer

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Jennifer

Disliked: Property conditions & facilities
Great hotel to stay the location is great and the room are comfortable. The only complaint that I have is that the wifi only worked in the main living area and not in the bedrooms.
Stayed 1 night in Jun 2017

10/10 Excellent

Ceci, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful oasis within the city
Wonderful place a bit outdated but still the kind of oasis you look for being in a city with great ways to go everywhere else and still come back to the nature and quietness of the pool and just seating outside of your room or balcony.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel with nice gardens.
The hotel has a very relaxing atmosphere and is relatively well located for the business traveller.

8/10 Good

Daniel, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with family environment.
I was on a business trip and spent only one night at the hotel. The lobby, cleaning and breakfast staff were all extremely nice and helpful.

6/10 Okay

OREN

Liked: Staff & service, room comfort

8/10 Good

Juan J

Liked: Staff & service, property conditions & facilities, room comfort
The room had 2 bathrooms but only one worked. Also I asked for a room with 1 king size bed and 2 individual beds and only had 2 kings. Besides that its all good.

6/10 Okay

Verified traveller

8/10 Good

Juan Enrique, Houston

Liked: Cleanliness, staff & service, room comfort
Its ok for business trip
Hotel is old but they have a very good service and the rooms are big and clean. I stay 2 days ans i enjoy it. Internet does not work in rooms have to go to the living room area

4/10 Poor

Cyrus, Denver

Disliked: Staff & service, property conditions & facilities
A lot nicer on the picture than reality
Way over rated as a five stars as it can only be 2-3 one!

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Service was ok, wifi poor in room, clean overall. I would stay here again