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Hotel Description

During your stay at El Refugio de Santa Cruz, you'll be close to Museo de Colchagua. Features include free breakfast, free WiFi in public areas and free self-parking.

  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Services include babysitting, free food shopping service and tour or ticket assistance
  • On-site recreation includes mountain biking, bicycles to rent and hiking/biking trails
  • Cats and dogs welcome for a fee

Renovations + Closures

This property is closed from 30 October 2024 to 30 June 2025 (dates subject to change).

Property Features

A winery is on site. El Refugio de Santa Cruz offers its guests Access to hot tub and a seasonal outdoor pool. Free breakfast is served daily. Public spaces have free WiFi. Spa services, a terrace, and barbecue grills are also featured at El Refugio de Santa Cruz. Self parking is free. Smoking is allowed in designated areas at this 3-star Santa Cruz bed & breakfast.

  • 11 guestrooms or units
  • Continental breakfast (free)
  • Winery on site
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Food/drink service (free)
  • Terrace
  • Garden
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

El Refugio de Santa Cruz offers 11 accommodations with blackout curtains. Each accommodation is individually furnished. 32-inch flat-screen televisions come with digital channels and Netflix. This Santa Cruz bed & breakfast provides complimentary wireless Internet access. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on request.

  • Flat-screen television
  • Digital channels
  • Netflix
  • Housekeeping (on request)
  • Massage in room (surcharge)
  • Hairdryer available
  • Iron and ironing board available
  • Blackout curtains
  • Unique furnishings
  • Wardrobe or cupboard
  • Computer monitor

Food & Drink

Guests are served a free continental breakfast daily from 9:00 AM to 11:00 AM.

Nearby Activities

A seasonal outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Hunting on site
  • Casino nearby
  • Mountain biking on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include hot stone massages, sports massages and Thai massages.

  • Hot stone massage
  • Prenatal massage
  • Number of treatment rooms 1
  • Outdoor treatment areas
  • Thai massage
  • Couples treatment rooms
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 25000.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CLP 15000 per pet, per stay
  • Only dogs and cats are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, debit cards and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests must register online prior to arrival
  • Staffed front desk
  • Guest will receive an email before arrival 72 hours
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CLP 15000 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 25000.0 per day
  • Laundry fee: CLP 20000 per stay
  • Spa fee: CLP 35000 per day
  • Spa tub fee: CLP 30000 per night
  • Firewood fee: CLP 5000 per day
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Refugio Santa Cruz Santa Cruz
  • El Refugio de Santa Cruz Santa Cruz
  • El Refugio de Santa Cruz Bed & breakfast
  • El Refugio de Santa Cruz Bed & breakfast Santa Cruz

You should know

  • The seasonal pool will open on 15 December and close on 05 April.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.