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Holiday Inn Express Hotel & Suites Santa Cruz by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Terrace/patio
Exterior
Exterior
Lobby
Desk, blackout curtains, iron/ironing board, cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1410 Ocean Street, Santa Cruz, CA, 95060
  • Ocean Street
    ‪1 min walk‬
  • Santa Cruz Wharf
    ‪3 min drive‬
  • Santa Cruz Beach Boardwalk
    ‪4 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Communications, Mobility)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Mobility Accessible (Communications, Mobility)

  • Sleeps 4
  • 1 King Bed

View all photos for Single Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, cots/infant beds

Single Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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The price is €166
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About this property

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
This smoke-free hotel features a sauna, coffee/tea in a common area and a seasonal outdoor pool. Free full breakfast and free WiFi in public areas are also provided. Other amenities include self parking, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.
The free breakfast at Holiday Inn Express Hotel & Suites Santa Cruz by IHG gets high marks from our customers. During your stay, you're just a quick walk from Ocean Street. Features include free WiFi in public areas, plus laundry facilities and a seasonal outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a computer, laundry facilities and a car charging station
  • On-site recreation includes a sauna
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute drive from Santa Cruz Beach Boardwalk and 6 minutes from Monterey Bay
Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers its guests a sauna and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Santa Cruz by IHG. For a fee, parking is available.

This Santa Cruz hotel is smoke free.

Guests are served a free full breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 18 2025 to December 31 2025 (dates subject to change):
  • Business centre
  • Meeting facilities
  • Sauna
The following facilities are closed seasonally each year. They will be closed from 1 December to 31 March:
  • Swimming pool
The property will be renovating from 2 January 2025 to 31 July 2025 (completion date subject to change). The following areas are affected:
  • Meeting facilities
  • Sauna
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 10 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 7:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz by IHG

Holiday Inn Express Hotel & Suites Santa Cruz by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 552 out of 1039 reviews
Rating 8 - Good. 249 out of 1039 reviews
Rating 6 - Okay. 115 out of 1039 reviews
Rating 4 - Poor. 59 out of 1039 reviews
Rating 2 - Terrible. 64 out of 1039 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jill

Stayed 2 nights in Nov 2024

8/10 Good

Jonatan

Stayed 2 nights in Dec 2024

4/10 Poor

Egidio

Business traveller
Disliked: Cleanliness, room comfort
Terrible WiFi Poor breakfast Poor cleanness
Stayed 2 nights in Dec 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
Nice Hotel
Nice hotel. Needs an update. Staff is kind and helpful. Lousd if you are on the Ocean Steet side.
Stayed 1 night in Dec 2024

10/10 Excellent

Marisol

Stayed 1 night in Nov 2024

10/10 Excellent

Reynaldo

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Liliana, CONCORD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2024

10/10 Excellent

Geovanni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Philip

Liked: Staff & service, property conditions & facilities
I booked a hotel in 41st ave and was redirected to holiday inn on ocean, the double billed and still waiting for refund
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and comfy. The breakfast was the best part.
Stayed 1 night in Nov 2024

8/10 Good

José alexis

Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that its a clean hotel. Does not smell like other hotels. Very convenient to the boardwalk and other places to explore
Stayed 2 nights in Nov 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly people and good service
Stayed 1 night in Nov 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Shella Anne

Travelled with family
Liked: Cleanliness, staff & service
The furnitures are ok but the arrangement seems off.. The mirror is halfway covered by the tv, the wallpapers are peeling off, the shower creates a noise the moment you turn it on. but on the bright side, the staff are nice and the place is clean and smells good.
Stayed 1 night in Nov 2024

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay
The staff was quick to help me get my room. Let me check in early, was accommodating of my service animal. Will stay again. As a cherry on top, within five minutes of the boardwalk.
Stayed 1 night in Nov 2024

10/10 Excellent

Mohammed

Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Stayed 1 night in Nov 2024

10/10 Excellent

cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice clean facility. Wonderful complementary breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Ashleigh

Stayed 1 night in Nov 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super clean
Stayed 1 night in Nov 2024