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Motel Santa Cruz

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Motel Santa Cruz

Beach nearby
Exterior
Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets, wheelchair access
Reception
Exterior

Reviews

4.6 out of 10

Popular amenities

  • Laundry
  • Pet-friendly
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
370 Ocean St, Santa Cruz, CA, 95060
  • Ocean Street
    1 min walk
  • Los Primos
    3 min walk
  • Santa Cruz Metro Center
    12 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    42 min drive

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Free WiFi, bed sheets, wheelchair access

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Smoking

Room, 1 King Bed, Smoking | Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Motel Santa Cruz

Motel with free parking, near Santa Cruz Beach Boardwalk
A restaurant, dry cleaning and laundry facilities are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, a front desk safe, multilingual staff assistance and a vending machine are on-site.
Motel Santa Cruz offers 62 accommodations with air conditioning. Flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Motel Santa Cruz, you're just a quick walk from Ocean Street. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • 15 minutes by foot from Santa Cruz Beach Boardwalk and a 5-minute drive from Monterey Bay
  • Cats and dogs welcome for a fee
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Motel Santa Cruz. Free self parking is available.

Smoking is allowed in designated areas at this Santa Cruz motel.

Motel Santa Cruz has a restaurant on site.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 28.00 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Breakage deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 28.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 9:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Motel Santa Cruz
Santa Cruz Motel
Motel Santa Cruz Motel
Motel Santa Cruz Santa Cruz
Motel Santa Cruz Motel Santa Cruz

Motel Santa Cruz Reviews

Reviews

4.6
Rating 10 - Excellent. 97 out of 1002 reviews" "
Rating 8 - Good. 110 out of 1002 reviews" "
Rating 6 - Okay. 167 out of 1002 reviews" "
Rating 4 - Poor. 220 out of 1002 reviews" "
Rating 2 - Terrible. 408 out of 1002 reviews" "

4.8/10

Cleanliness

5.6/10

Staff & service

4.6/10

Amenities

4.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property managers.
Stayed 1 night in Sep 2024

6/10 Okay

Jeffrey

Stayed 1 night in Sep 2024

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Sep 2024

2/10 Terrible

Luke E.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Alexandria

Stayed 2 nights in Sep 2024

2/10 Terrible

Tammie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked out the same day; unfortunately checked in and left to get something to eat. When we arrived 2 hours later and seen the room, it was so bad that we checked out immediately. We had to still pay for the room which was completely disappointing but at least we didn’t stay in a place that was dirty sheets and bugs not to mention not feeling safe!
Stayed 2 nights in Sep 2024

2/10 Terrible

Luis

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Honestly the place looks like it hasn’t been cleaned in days . The place looks out dated . I got 2 rooms , the other room l got was for my parents. That room didn’t have any bath soap or shampoo. And it was missing 1 towel . The area is rough, homeless people hanging around the parking lot. I definitely would not go there again .
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Asri

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room does not have shampoo, soap or conditioner. Bath towel is too old and good for a baby not adult. No tissues, no hairdryer and extremely overpriced. Homeless person sleeping in from of hotel entrance
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

CLAUDIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms were clean, bed comfortable. ample parking
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Faithy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a close walk to the beach. Affordable. Good amount of parking. Multiple food choices in the area.
Stayed 1 night in Sep 2024

6/10 Okay

Melisa

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Didn't give us extra toilet paper. One of the top sheets smelt like pee.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anayda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from the boardwalk
Stayed 2 nights in Jul 2024

10/10 Excellent

Abiskar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Daisy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
smelt bad
Stayed 1 night in Aug 2024

4/10 Poor

Tim

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t do it! It’s a dump.
Old old structure. Questionable condition. Rotten and rusted banisters and balcony. Room was tiny. Tiny! Barely enough room. To walk around the beds. Absolutely no sound deadening from room to room. Totally sketchy people and activities in the parking lot. I’d not recommend this place to anyone.
Stayed 1 night in Aug 2024

4/10 Poor

Laleina Jae

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly place to stay at. Close to numerous amenities and lots of parking.
Stayed 2 nights in Aug 2024

4/10 Poor

Mark

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very small. Not much room to walk in front of the bed. Strong smell of marijuana.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buyer beware.
The room was basic. TV didn’t work, but I didn’t report it. Blankets were thin. Motel is in a sketchy part of town, lots of street people. My family was concerned for my safety. Two towels only, no wash cloths. For the price, not adequate. Almost $600 for three nights. Won’t go there again.
Stayed 3 nights in Jul 2024

6/10 Okay

NELSON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Beatrice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend
Smelled like smoke, felt dirty, lightening was too bright. Asked where our dog could relief himself, was told to walk to the beach. The beach is not close, not very helpful front desk person.
Stayed 1 night in Jul 2024

6/10 Okay

Tayler

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities
It was a decent spot. Friendly staff. My only complaint is that it smelled like smoke throughout the property.
Stayed 1 night in Jul 2024