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Quality Inn Santa Cruz

2.5 star property

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Photo gallery for Quality Inn Santa Cruz

Lobby
Property amenity
Exterior
Lobby
Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
1101 Ocean St, Santa Cruz, CA, 95060
  • Ocean Street
    ‪1 min walk‬
  • Pacific Avenue
    ‪10 min walk‬
  • Mission Santa Cruz
    ‪13 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪41 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Room, 1 King Bed, Accessible, Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio

Standard Room, 1 King Bed, Non Smoking, Patio | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Patio

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower) | Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Quality Inn Santa Cruz

Pet-friendly hotel connected to a shopping centre in Santa Cruz with free breakfast
This hotel features coffee/tea in a common area, a seasonal outdoor pool and dry cleaning. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in and express check-out are on-site.
Quality Inn Santa Cruz offers 42 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and designer toiletries. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

37-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Santa Cruz. During your stay, you'll be connected to a shopping centre and just a quick walk from Ocean Street. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a terrace and a vending machine
  • Just a 4-minute drive from Santa Cruz Beach Boardwalk and 6 minutes from Monterey Bay
  • Dogs welcome for a fee
Free breakfast is available daily. WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn Santa Cruz. Self parking is free. A complete renovation of Quality Inn Santa Cruz was completed in May 2023.

Smoking is allowed in designated areas at this Santa Cruz hotel.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 25 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • The seasonal pool will open in March and close in September.
  • Pool access available from 9 AM to 9 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Santa Cruz
Quality Santa Cruz
Santa Cruz Quality Inn
Quality Hotel Santa Cruz
Quality Inn Santa Cruz Hotel
Quality Inn Santa Cruz Santa Cruz
Quality Inn Santa Cruz Hotel Santa Cruz

Quality Inn Santa Cruz Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 272 out of 996 reviews
Rating 8 - Good. 379 out of 996 reviews
Rating 6 - Okay. 187 out of 996 reviews
Rating 4 - Poor. 93 out of 996 reviews
Rating 2 - Terrible. 65 out of 996 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

briana

Liked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

STEVE

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
I liked actual room. It was clean & big!!
Stayed 2 nights in Oct 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy/Fast check-in, comfortable room
Super easy access from PCH right to Ocean St and 500yards and you are there!! Great location to local Santa Cruz eateries and easy in and out from the property. We had our dog with us and the charge was a reasonable 30/night/per animal..
Stayed 1 night in Oct 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly. Clean. Comfortable. Well located. Good breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Annie

Clean and comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Alan

Disliked: Staff & service, property conditions & facilities
Did not seem to have Handicap availed rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

farshid

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much better than near by motels
Stayed 2 nights in Sep 2024

10/10 Excellent

Billy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to go in and out of the property. Close to eateries. Easy to check in and out. Plenty of towels provided Beds were comfy Bathtub did not have plug for bath option. Breakfast option was not open early enough. SUNDAY was not available until after 8am.
Stayed 1 night in Sep 2024

4/10 Poor

Jacobo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the service is poor
Stayed 1 night in Sep 2024

2/10 Terrible

Annette

Disliked: Cleanliness, property conditions & facilities
Entrance to hotel very narrow. Office still closed/locked at 7 in the morning with no sign of staff. Continental breakfast/coffee not available as indicated on website. Balcony was unkept and had debris. Coffee pot missing in room, so couldn't make own coffee. What appeared to be mould around shower faucets. Dirt smudged on bathroom light switch. Bed was made and appeared to be clean. Overall would NOT recommend this place to stay, especially for the price charged for the room. Have had better service at a Motel 6.
Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple clean hotel. Just needs coffee maker.
Stayed 2 nights in Aug 2024

6/10 Okay

Joe

Liked: Staff & service
Staff was friendly as we're the other guests. The room was average at best. Homeless people everywhere camped out at surrounding businesses. Lock your cars and don't leave anything visible in the car. It will dissappear.
Stayed 6 nights in Aug 2024

10/10 Excellent

Hope

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Katie

Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Maurice

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Only thing good was that property is a few minutes drive to boardwalk.
Stayed 2 nights in Aug 2024

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service
The breakfast was very marginal - coffee poor choices of food very limited.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeff

Stayed 4 nights in Aug 2024

8/10 Good

Juan

Stayed 5 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Checked in later in the evening and was told there was no room available due to it not being cleaned. Had to wait for housekeeping to clean a room to begin our stay.
Stayed 1 night in Jul 2024

8/10 Good

Tanja and Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient breakfast room. Super nice staff. Clean room with good beds.
Stayed 1 night in Aug 2024

8/10 Good

Rosa Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appearance
We weren’t sure we wanted to stay here from the look of the outside of the hotel. However, when we saw the room inside, we decided that it was clean and spacious. The man who checked us in was very polite and helpful.
Stayed 2 nights in Aug 2024

4/10 Poor

Phoenix

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024