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The Aqua Pacific Hotel

2.0 star property

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Photo gallery for The Aqua Pacific Hotel

Indoor pool, seasonal outdoor pool
Hiking
Reception
Shower, designer toiletries, hair dryer, towels
Premium bedding, pillow-top beds, individually decorated

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
330 Ocean St., Santa Cruz, CA, 95060
  • Ocean Street
    ‪1 min walk‬
  • Santa Cruz Beach Boardwalk
    ‪15 min walk‬
  • Santa Cruz Wharf
    ‪20 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪42 min drive‬

Room options

Room 1 King Bed - ADA

  • Sleeps 2
  • 1 King Bed

View all photos for King Room with Jacuzzi Tub

Premium bedding, pillow-top beds, individually decorated

King Room with Jacuzzi Tub

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room

Club Double Room | Premium bedding, pillow-top beds, individually decorated

Club Double Room

  • 19 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for City Single Queen Room

Premium bedding, pillow-top beds, individually decorated

City Single Queen Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic 1 King Bed

Premium bedding, pillow-top beds, individually decorated

Classic 1 King Bed

  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 1 King Bed

Premium bedding, pillow-top beds, individually decorated

Deluxe Room 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Ocean Pacific Lodge

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (1004)
The price is €115
for 1 room
includes taxes & fees
30 Mar - 31 Mar
Ocean Pacific Lodge

About this property

The Aqua Pacific Hotel

Hotel with free parking, steps from Ocean Street
An indoor pool, a seasonal outdoor pool and concierge services are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are on-site. Housekeeping is available on request.
The Aqua Pacific Hotel offers 36 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and fans. Microwaves, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Aqua Pacific Hotel. During your stay, you're just a quick walk from Ocean Street. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include a lift and a vending machine
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Ocean Street and a 2-minute drive from Santa Cruz Wharf
  • Pets welcome for a fee
The Aqua Pacific Hotel offers its guests an indoor pool and a seasonal outdoor pool. WiFi is free in public spaces. The Aqua Pacific Hotel also features a vending machine, concierge services, and a lift. Free self parking is available.

Smoking is allowed in designated areas at this Santa Cruz hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle tours
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The property charges 2.75 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per day.
  • Cots (infant beds) are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • In-room microwave fee: USD 5
  • Crib (infant bed) fee: USD 25.0 per day
  • Rollaway bed fee: USD 30 per day
  • Credit card charges are subject to a surcharge of 2.75 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • The seasonal pool will open on 01 April and close on 31 October.
  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Aqua Pacific Inn
The Aqua Pacific Hotel Hotel
The Aqua Pacific Hotel Santa Cruz
The Aqua Pacific Hotel Hotel Santa Cruz

The Aqua Pacific Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 254 out of 536 reviews
Rating 8 - Good. 118 out of 536 reviews
Rating 6 - Okay. 57 out of 536 reviews
Rating 4 - Poor. 50 out of 536 reviews
Rating 2 - Terrible. 57 out of 536 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The host was the friendliest guy. Makes you feel welcome and he is very knowledgeable.
Stayed 1 night in Sep 2024

8/10 Good

Cassandra

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
As usual, Islam was a great host! I plan to come again soon
Stayed 2 nights in Dec 2024

2/10 Terrible

Marienne

Stayed 1 night in Sep 2024

4/10 Poor

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would shop around
Tried to check in at around 4pm but their system was down. We didn’t get to check in until around 7pm which was unfortunate
Stayed 1 night in Nov 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and simple hotel
Very nice and friendly staff. Very clean.
Stayed 1 night in Nov 2024

2/10 Terrible

Lukáš

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a pool reconstruction just behind my door. Dust everywhere inside my room.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Owners, Nice Place!
The room was super clean, the owners & staff were really nice!!
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.
Owner checked me in and was super nice. Room was comfy and set up well. Pool was a nice bonus being open in November.
Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Cindy

Liked: Staff & service
I liked how it’s close to everything.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 13 nights in Oct 2024

8/10 Good

jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Steve

Place is ok. Just a lot of noise all night. It’s an older place that’s been modernized, so it doesn’t have concrete floors - which can make the noise from the neighbors upstairs an issue. Faucet was also extremely noisy. Hotel next door is under construction , so more noise. Water pressure in the shower was low. Yellow stain on the sheet above the mattress (but below the main sheet you sleep on. Mattress was comfortable, location was OK. Front desk reception and checkout was excellent. Plenty of parking.
Stayed 1 night in Nov 2024

10/10 Excellent

jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Melanie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Stepheny

Stayed 1 night in Oct 2024

10/10 Excellent

gerson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen, Rocklin

Liked: Cleanliness, staff & service
The property managers at this motel are wonderful, hard working folks. I’d go again just because of them! The place is old and you get what you pay for, but I loved it. It has character. Very conveniently located. Great restaurants nearby (Mexican).
Stayed 1 night in Oct 2024

10/10 Excellent

Elyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Shani

Disliked: Staff & service, property conditions & facilities, room comfort
avoid
falsely advertised on west side when located in beach flats. Windows nailed shut. No insulation between rooms and hotel only rents a few rooms near each other. ghetto vibes
Stayed 5 nights in Oct 2024

2/10 Terrible

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO not book go to the Marriott
The bathroom and sink was not in the same room. False advertisement on the square footage. The air conditioner did not work and either did the television or WiFi. Had to move rooms at 930 pm and had to pay $572 dollars for a hotel in the hood.
Stayed 1 night in Oct 2024

10/10 Excellent

Jaylin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, staff was super nice and the rooms were clean. Very nice area, I hope I can stay there again
Stayed 1 night in Oct 2024