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The Aqua Pacific Hotel

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Aqua Pacific Hotel

Indoor pool, seasonal outdoor pool
Reception
Premium bedding, pillow-top beds, individually decorated
Shower, designer toiletries, hair dryer, towels
Hiking

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
330 Ocean St., Santa Cruz, CA, 95060
  • Ocean Street
    1 min walk
  • Los Primos
    2 min walk
  • Santa Cruz Metro Center
    13 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    42 min drive

Room options

Room 1 King Bed - ADA

  • Sleeps 2
  • 1 King Bed

View all photos for King Room with Jacuzzi Tub

Premium bedding, pillow-top beds, individually decorated

King Room with Jacuzzi Tub

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room

Club Double Room | Premium bedding, pillow-top beds, individually decorated

Club Double Room

  • 19 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for City Single Queen Room

Premium bedding, pillow-top beds, individually decorated

City Single Queen Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic 1 King Bed

Premium bedding, pillow-top beds, individually decorated

Classic 1 King Bed

  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 1 King Bed

Premium bedding, pillow-top beds, individually decorated

Deluxe Room 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

The Aqua Pacific Hotel

Hotel with free parking, steps from Ocean Street
An indoor pool, a seasonal outdoor pool and concierge services are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are on-site. Housekeeping is available on request.
The Aqua Pacific Hotel offers 36 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and fans. Microwaves, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Aqua Pacific Hotel. During your stay, you're just a quick walk from Ocean Street. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include a lift and a vending machine
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Ocean Street and a 2-minute drive from Santa Cruz Wharf
  • Pets welcome for a fee
The Aqua Pacific Hotel offers its guests an indoor pool and a seasonal outdoor pool. WiFi is free in public spaces. The Aqua Pacific Hotel also features a vending machine, concierge services, and a lift. Free self parking is available.

Smoking is allowed in designated areas at this Santa Cruz hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle tours
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The property charges 2.75 per cent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per day.
  • Cots (infant beds) are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • In-room microwave fee: USD 5
  • Crib (infant bed) fee: USD 25.0 per day
  • Rollaway bed fee: USD 30 per day
  • Credit card charges are subject to a surcharge of 2.75 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • The seasonal pool will open on 01 April and close on 31 October.
  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Aqua Pacific Inn
The Aqua Pacific Hotel Hotel
The Aqua Pacific Hotel Santa Cruz
The Aqua Pacific Hotel Hotel Santa Cruz

The Aqua Pacific Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 238 out of 505 reviews" "
Rating 8 - Good. 111 out of 505 reviews" "
Rating 6 - Okay. 51 out of 505 reviews" "
Rating 4 - Poor. 50 out of 505 reviews" "
Rating 2 - Terrible. 55 out of 505 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities
It was a nice, quiet, 2 night stay. People were roaming around the parking lot made me uncomfortable. The coffee maker in my room didn’t work although, the lady at the desk did offer to let me in early for coffee. The room was very clean. All the amenities (except the coffee maker) were in fine condition. Comfy bed and pillows. I thought the bathroom mirror was cool. My motorcycle was safe and Noone bothered it. Thank you!
Stayed 2 nights in Sep 2024

10/10 Excellent

Dante

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Avinash

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Erika

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Hallie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for the Ironman event and it was perfect. It was quiet so I got great sleep, walkable to depot park, stores and places to eat. The room was recently renovated so it was so much nicer than I expected. Had a working microwave and fridge, was clean, and Bed was comfortable. I would definitely stay here again for my next trip to SC
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because it was within walking distance of the Boardwalk, and it offered jet tubs. We were pleasantly surprised at the whole property. It's super adorable, and well kept! Beautiful little hotel, nice pool area, and clean. The person handling the front desk and his wife however, made the stay very nice and comfortable. They were so friendly, and happy to help with anything you may need, cared about your stay and had pride in how they cared for the property itself. We will deffinately stay at this hotel anytime we come to the Santa Cruz area!
Stayed 1 night in Sep 2024

2/10 Terrible

Jodie

Disliked: Cleanliness, staff & service, property conditions & facilities
Overall terrible
Stayed 2 nights in Aug 2024

6/10 Okay

Jose Enrique

Liked: Staff & service
I like the Jacuzzi
Stayed 1 night in Aug 2024

10/10 Excellent

Abishek

Stayed 1 night in Aug 2024

10/10 Excellent

Giovanni

Nice heated pool, nice room
Stayed 1 night in Aug 2024

2/10 Terrible

Hans

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was dirty and smelled.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay at.
This is one better hotels that I have had the pleasure to stay at. The only complaint would be our room was a little on the hot side at night. Besides that it was a pleasure to stay.
Stayed 2 nights in Aug 2024

8/10 Good

Manuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 4 nights in Aug 2024

8/10 Good

Corina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was polite and welcoming.
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Aug 2024

10/10 Excellent

Rysa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Michelle

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
No cable TV
Hotel had minimal staff but they were friendly. The room wasn’t very clean. There was mold in the shower and hair. No cable TV. The thing available was YouTube and Freevee.I had to plug the phone in to call the front desk. No fresh coffee in the morning, just a Keurig in the room. Will not stay here again
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Travelled with family
Disliked: Amenities, property conditions & facilities
Gritty old Santa Cruz motel that has been flipped on the cheap. If you're not comfortable with the vibe in Santa Cruz, stay somewhere else. This is in the part of town where the working class people live and if that bothers you, you won't like it here. I always felt safe and I slept well. But don't look too closely at anything in this hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alexis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay. Its like a 10-15 walk to the boardwalk which was nice. The rooms are comfy and clean.
Stayed 1 night in Jul 2024

6/10 Okay

Yeny

Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was comfortable and in a good location. Also loved that it was pet friendly with places to take your pet out and we always found a parking spot. Staff was nice and check in was easy. I had read reviews about the hotel being noisy but we did not think it was noisy during our stay. We slept great. Also, the other guests at the hotel were very nice and friendly. Overall a very positive experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa

Stayed 1 night in Jul 2024

4/10 Poor

Jennifer

Disliked: Cleanliness
Stayed 1 night in Jul 2024