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Villa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Terrestre, a Member of Design Hotels, you'll be close to Playa Dorado. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.

  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking
  • Enjoy Mexican cuisine and garden views while dining at Restaurant
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body treatments or body scrubs at the spa
  • Amenities include library and a communal living room
  • On-site recreation includes a steam room
  • 19.4 miles (31.2 km) from Zicatela Beach and 19 miles (30.5 km) from Carrizalillo Beach
  • Pets welcome for a fee

Terrestre, a Member of Design Hotels ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Terrestre, a Member of Design Hotels

Couples (1)
4 out of 5
Relaxing and beautiful place. Very friendly stuff. Food in the restaurant was okay (there isn't a wide range of options). As the rooms are not insulated you hear the neigbours very clearly.

Posted by on 6 Aug 2024

Was this review helpful to you?
Comment from Hotel Management

7 Aug 2024 by Yaneth Velasco

Paula, Thank you for your good comments, we are adding more options to our menu, we wish you come backa an see the changes!!

Property Features

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with umbrellas and free beach club nearby. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Terrestre, a Member of Design Hotels such as an outdoor pool and a steam room. Free breakfast is available daily. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Free valet parking is available. Smoking is allowed in designated areas at this 3.5-star Villa de Tututepec de Melchor Ocampo hotel.

  • 14 guestrooms or units
  • Continental breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Concierge
  • Library
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Parking: Free valet parking

Room Amenities

Terrestre, a Member of Design Hotels offers 14 accommodations with private pools and minibars. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include a shower with a rainfall showerhead, dressing gowns and slippers. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private pool
  • Minibar
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Safe
  • Dressing gowns
  • Slippers
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free continental breakfast daily from 7:00 AM to 11:30 AM.

Restaurant – Overlooking the garden, this restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.

Kakurega – On-site diner. Reservations are required. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • No lift (single level property)
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 16

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per dayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of CovidClean (Safehotels - global expert)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 72 hours
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Terrestre
  • Terrestre, Of Design Hotels
  • Terrestre a Member of Design Hotels
  • Terrestre, a Member of Design Hotels Hotel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 16 years old and younger aren't allowed at this property.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.