Hotel Xestal

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Xestal

Interior
2 outdoor pools
Junior Suite, 1 King Bed | Iron/ironing board, cots/infant beds, free WiFi, bed sheets
Hallway
Interior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included

Explore the area

Map
Boulevard Chahue Lote 37, Manzana, Santa María Huatulco, OAX, 70989
  • Chahue Beach
    8 min walk
  • Taquería Rodríguez
    2 min walk
  • ADO Terminal
    2 min drive
  • Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.)
    20 min drive

Room options

Triple Room

  • 36 sq m
  • Sleeps 6
  • 3 Double Beds

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

Suite Junior

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Xestal

Santa María Huatulco hotel in Sector R with 2 outdoor pools and 24-hour front desk
This hotel features 2 outdoor pools, a children's pool and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Hotel Xestal offers 64 air-conditioned accommodations with free toiletries and a ceiling fan. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Santa María Huatulco hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Xestal. During your stay, you're just a quick walk from Marina Chahue. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Marina Chahue and Chahue Beach
  • Pets welcome for a fee
Hotel Xestal offers its guests 2 outdoor swimming pools and a children's pool. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and concierge services are also featured at Hotel Xestal. Self parking is free.

Smoking is allowed in designated areas at this Santa María Huatulco hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cot (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per pet, per night
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 8 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for MXN 200.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by wire transfer and is due within 48 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 300 per pet, per night
  • Crib (infant bed) fee: MXN 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Up to 8 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Xestal Huatulco
Xestal Huatulco
Hotel Xestal Santa María Huatulco
Xestal Santa María Huatulco
Hotel Xestal ta ía Huatulco
Hotel Xestal Hotel
Hotel Xestal Santa María Huatulco
Hotel Xestal Hotel Santa María Huatulco

Hotel Xestal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 76 out of 153 reviews" "
Rating 8 - Good. 54 out of 153 reviews" "
Rating 6 - Okay. 16 out of 153 reviews" "
Rating 4 - Poor. 4 out of 153 reviews" "
Rating 2 - Terrible. 3 out of 153 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Hugo

Liked: Cleanliness
Stayed 3 nights in Jul 2024

2/10 Terrible

hussein

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi Not very happy this hotel is no way worth 281.00 as i was charged, this is hotel is very deceiving in its rating, and as represented by Expedia very bad no hot water, internet was hit an miss, not enough towels in the room, no shower mats i would like a refund, further the Tv signal bad overall experience was very poor, i am looki g to get at least half of the monies refunded. Hussen
Stayed 1 night in Dec 2023

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Great stay, friendly staff! We really enjoyed our stay.
Stayed 7 nights in Nov 2023

4/10 Poor

Caludia V

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The office staff would constantly turn the air conditioning system off without telling us. The TV volume did not work, and office/cleaning crew would constantly want to count our room towels. On the positive side, the pool was kept to high standards and the pool staff was friendly so was the overnight office staff. I will not stay there again for sure!
Stayed 7 nights in Jun 2023

6/10 Okay

ELIZABETH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: nice place, clean, close to shopping places, nice wifi friendly, helpful staff. Cons: only one elevator on one isle, super hot and small, no fan in it. No water, tea, coffee maker, glasses, limited towels. Even when asked they wouldn't give you anything else. I can only give a 7/10😲
Stayed 2 nights in Mar 2023

8/10 Good

michael, midale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and close to grocery and restaurants. Cleaning staff really good. Only change they cud make is have a quiet time after 10pm around pool and hotel
Stayed 10 nights in Mar 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in an excellent location to walk to both Playa Chahue and Playa Santa Cruz, and to walk to many restaurants and a large grocery store. Note that there is no elevator but the stairs are good exercise. Staff very friendly and helpful especially Omar, Lisette and Yolanda. Thank you for welcoming us so kindly!
Stayed 28 nights in Nov 2022

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

Ailyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está en buenas condiciones y es cómodo pero considero que debería de ser un poco más barato por su ubicación, aunque no es mala tampoco es la mejor ubicación.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay!!
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to the beach, nice clean swimming pools.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, staff, property, location are great!
Stayed 5 nights in May 2021

6/10 Okay

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK
Constant noise from kids in the pool all day. Not good for couples. But, yes, very affordable.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Clean and good price family oriented and good location
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect between a large supermarket across the street,a 10min. walk to the beach,and a 20min. walk into the heart of town. Maids would take all towels after cleaning the room in morning and bring clean ones after 4pm,so 0 towels until 4pm .Also you would have to ask, the aircond. to be turned back on if you came back to your room early,because they would turn off the power for the A/C during the Day.
Stayed 7 nights in Feb 2020

6/10 Okay

Jody

Disliked: Staff & service
Little hospitality
First I asked to be in a room on a lower level as stairs are difficult I was told no because I booked with hotels.com. so after coming in the first day my room has no power so downstairs again. Then no wifi which was the case for the 3 nights. No bottled water or glasses. Loud voices carried throughout. Finally booked a tour was told English was spoken but 80% was Spanish and felt cheated out of information. Close to a beach further to find good coffee.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room, enjoyed swimming in the beautiful pools
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mexico is the best
Easy to find. Great location. Friendly staff
Stayed 1 night in Jan 2020

10/10 Excellent

LUIS A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo y sencillo
El hotel es sencillo, para el precio ofrece buen servicio y las instalaciones estan en buenas condiciones, las televisiones un poco viejas pero bueno casi no veo tv, creo que deberian agregar los refrigeradores esos pequeñitos que la mayoria de los hoteles tienen, la alberca estaba limpia. Se encuentra en una muy buena ubicacion cerca de la playa y el centro, los empleados son muy atentos, lo unico que no me gusto es que no cuentan con elevador y si te toca en el ultimo piso espero que tengas buena condicion fisico porque con las maletas se hace pesado el trayecto.
Stayed 3 nights in Mar 2019

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely return.
Great place to stay! Excellent hospitality, good wifi, clean and nice bathroom.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great reception and checkin, excellent room size, nice pool BUT on last night young men screaming and shouting in pool until late at night, then a husband wife row set up with her shouting and kids running around the corridors until at least 2 in the morning. Where were the staff? That ruined our stay there, hence the low rating. Shame, because the staff we met were charming but people shouldn't be allowed to wreck the stay of the majority like that.
Stayed 3 nights in Feb 2019

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very pleasant and were able to give us advice about Huatulco and the surrounding area. Our room was spotless and very comfortable. We loved the convenience of the location and used their pools daily to cool down. Two beaches were within walking distance or a short taxi ride as well as the old town square and church. The grocery store across the street was a complex of 3 restaurants, a laundry mat, and other services. Frida's Street Food, a favourite with ex-pats was just across the street as well, and the Oxxo was next door. Taxi cabs were plentiful and easy to hale.
Stayed 14 nights in Jan 2019