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Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking (Living Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Santa Marta Hotel. During your stay, you're just a quick walk from Old San Juan de Dios Hospital Museum. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Blue Ribbon
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Within a 10-minute walk of Old San Juan de Dios Hospital Museum and Parque de Los Novios
  • Airport and local-area shuttle service available for a fee

Best Western Plus Santa Marta Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Santa Marta Hotel

Everyone (1)
4 out of 5
Nice Hotel and a good rooftop bar, Friendly Staff, Clean Rooms, Good Location

Posted by , from Switzerland on 23 Aug 2017

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Comment from Hotel Management

1 Jul 2023 by Aimer Falla. General Manager Best Western Plus San

I want to take this opportunity to thank you for choosing our hotel for your stay in Santa Marta. It was a real pleasure having you as a guest and we hope you enjoyed your stay with us.We strive to provide exceptional service and an unforgettable experience to each of our guests, and we are delighted to know that we have met your expectations.If you plan to visit our city again in the future, we hope you will give us the opportunity to stay at our hotel again and make your stay another memorable experience.Once again, thank you for choosing us.Sincerely,

About the Best Western Plus Santa Marta Hotel

Location Calle 24 No 3-65, Santa Marta, 470004

Property Features

Best Western Plus Santa Marta Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Event space at this hotel measures 409 square feet (38 square metres) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Plus Santa Marta Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. This 3.5-star Santa Marta hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 15 levels
  • 409 sq ft of conference space
  • 38 sq. m of conference space
  • Built in 2016
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Best Western Plus Santa Marta Hotel offers 126 accommodations with minibars and espresso makers. 42-inch LCD televisions come with cable channels. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers. This Santa Marta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Espresso maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9 AM.

Blue Ribbon – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Spa Services

  • Manicures and pedicures

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 60000.0 per stay.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Parking height restrictions apply
  • Debit cards
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 26000 for adults and from COP 26000 for children
  • Airport shuttle fee: COP 60000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: COP 60000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Santa Marta
  • Best Western Plus Santa Marta
  • Best Western Plus Santa Marta Hotel Hotel
  • Best Western Plus Santa Marta Hotel Santa Marta
  • Best Western Plus Santa Marta Hotel Hotel Santa Marta

You should know

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.