Hilton Santa Marta

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Santa Marta

2 outdoor pools, pool loungers, lifeguards on site
2 outdoor pools, pool loungers, lifeguards on site
Suite, 1 King Bed, Terrace, Ocean View | View from room
2 outdoor pools, pool loungers, lifeguards on site
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Bar
  • Pool
  • Parking available
  • Gym

Explore the area

Map
Carretera 1 No. 114-77 KM 14, Santa Marta, Magdalena
  • Bello Horizonte Beach
    3 min walk
  • Zazue
    11 min walk
  • Restaurante Caravel
    2 min walk
  • Santa Marta (SMR-Simon Bolivar)
    12 min drive

Room options

Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Ocean View

  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View

  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Terrace, Ocean View

  • 141 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mobility, Roll-in Shower)

  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

Junior Room, 1 King Bed, Ocean View

  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Santa Marta

Luxury resort on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hilton Santa Marta's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Hilton Santa Marta offers 261 air-conditioned accommodations with a safe and complimentary bottles of water. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, eforea spa. Services include facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hilton Santa Marta. During your stay, you're just a quick walk from Bello Horizonte Beach. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and 4 restaurants.
  • Free WiFi
  • The 4 restaurants, 2 poolside bars and 3 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with facials or aromatherapy at eforea spa
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym and volleyball
  • Just a 3-minute walk from Bello Horizonte Beach and 11 minutes on foot from Zazue
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Enjoy the free beach club on site and umbrellas for a relaxing day at the beach. At Hilton Santa Marta, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. WiFi is free in public spaces. This luxury resort also offers a 24-hour fitness centre, a hot tub and a terrace. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Santa Marta resort.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Hilton Santa Marta has 4 restaurants on site.
Late-night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (COP 55,000 per day)
  • Valet parking on site (COP 55,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 75,500 for adults and COP 75,500 for children
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Free beach club
  • Full-service spa
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: COP 50 per accommodation, per stay
  • Weight limit: 75 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 75500 for adults and from COP 75500 for children
  • Airport shuttle fee: COP 30000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: COP 30000 (one-way), (up to 18 years old)
  • Self-parking fee: COP 55000 per day
  • Valet parking fee: COP 55000 per day
  • Pet fee: COP 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Hilton Santa Marta offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Santa Marta Resort
Hilton Santa Marta Santa Marta
Hilton Santa Marta Resort Santa Marta

Hilton Santa Marta Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 145 out of 251 reviews" "
Rating 8 - Good. 45 out of 251 reviews" "
Rating 6 - Okay. 31 out of 251 reviews" "
Rating 4 - Poor. 9 out of 251 reviews" "
Rating 2 - Terrible. 21 out of 251 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina Mosquera

Muy lindo hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was wonderful
Stayed 2 nights in Sep 2024

10/10 Excellent

NORAYDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, excellent hospitality, truly made an effort to made me feel special and confortable. Thank you !
Stayed 4 nights in Jul 2024

10/10 Excellent

Lluvia Denisse

Liked: Staff & service
Stayed 4 nights in Aug 2024

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
This is not a 5 or even a 4 star hotel if you’re well traveled you know the difference. Junior suite, room its self is decent but for $280USD a night underwhelming. A ocean view unit suite is only an ocean view when you turn to the right. Directly in front of you are apartment buildings. When you arrive you’ll be charged another $60 for breakfast. But that’s just the beginning of the comedy show about to take place during your visit. That voice in your head will constantly remind you “you paid $280 a night for this garbage” mostly for the following reasons: No lay flat bed or chairs on beach just a hard plastic table type chair. Listen to me, this is your warning, you want a beach vacation to relax but you won’t. You will be bothered every 45 seconds by a vendor peddling something , there’s more of them on that beach than actual guests. I’ve been to 60 countries. I’ve been to every beach in Colombia and this is absolutely out of control, BELIEVE ME, it’s worst than you can imagine! Food is just horrible, servers are lazy, lethargic and slow. VERY SLOW. They won’t serve you, you will have to chase them down. At any bar or Resturant in that hotel. No mini bar in your room. Not even a bottle of water. Service from everyone you encounter is subpar and just generally unfriendly. Towels are small , thin so I hope you love that sandpaper feeling towel after that sunburn you just got. 1 robe in room with 2 guests and I asked 2x for a 2nd robe for my girl… it never arrived and I gave
Stayed 2 nights in Sep 2024

10/10 Excellent

angie

Stayed 1 night in Sep 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general está bien pero le falta algunas cosas como agua para tomar o hacer café, jabón en el lavamanos, el balcón muy buena vista pero no hay una silla para sentarse a tomar un café o mirar el atardecer.
Stayed 5 nights in Aug 2024

10/10 Excellent

Donald william, San Martin

Liked: Cleanliness, staff & service, amenities
Very nice obvious and views
Stayed 3 nights in Aug 2024

6/10 Okay

Lluvia Denisse

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Faienillek

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nos gusto mucho muchas gracias por su atención santa marta es muy caliente 👏
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing as always
Stayed 2 nights in Aug 2024

10/10 Excellent

alejandro Rivera

Liked: Cleanliness, staff & service, property conditions & facilities
Súper servicio
Stayed 4 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the ocean, would stay again
Stayed 2 nights in Jul 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ANISLEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Odalys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jul 2024

10/10 Excellent

Adys

Stayed 4 nights in Jul 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 4 nights, and the furthest we went from our room was the beach in front of the hotel. Had the jacuzzi suite with a huge balcony overlooking the beach, incredicble views. The food from room service was excellent, maybe next time we will make it to a restaurant. My favorite hotel room ever, and goung back in a few months!
Stayed 4 nights in Jul 2024

10/10 Excellent

Furtuna, Aurora

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's worth every penny I love it!
Stayed 1 night in Jun 2024

10/10 Excellent

Robert dale

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Jul 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More beach chairs & umbrellas will be nice. We couldn't find one available.
Stayed 1 night in Jun 2024

10/10 Excellent

Judith, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable with upscale service and amenities
Stayed 2 nights in Jun 2024

10/10 Excellent

Fabian

Stayed 2 nights in Jun 2024

10/10 Excellent

ANDRES FELIPE, Bogota

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton is an amazing place to stay.
Stayed 3 nights in Jun 2024