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Irotama Lago

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Irotama Lago

5 outdoor pools, pool umbrellas, pool loungers
Exterior
Junior Suite XXI | Premium bedding, in-room safe, laptop workspace, blackout curtains
Reception
Kayaking

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Bar
  • Free airport shuttle
  • All-inclusive
  • Gym

Explore the area

Map
Km 14 Via Cienaga, Santa Marta, Magdalena, 91464
  • Bello Horizonte Beach
    6 min walk
  • Zazue
    7 min walk
  • Nabusimake
    8 min drive
  • Santa Marta (SMR-Simon Bolivar)
    11 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, laptop workspace, blackout curtains

Superior Room

  • 41 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Bungalow

Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Bungalow

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room

  • 47.17 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Luxury Room

Luxury Room | Premium bedding, in-room safe, laptop workspace, blackout curtains

Luxury Room

  • 179 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room Standard With Garden View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Room Standard With Garden View

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room Junior With Garden View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Room Junior With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

Similar properties

Exterior

Hilton Santa Marta

Pool
Hot tub
Spa
Pet-friendly
4.2 out of 5, Very good, (251)
The price is €337
for 1 night
2 Jan - 3 Jan
Hilton Santa Marta

About this property

Irotama Lago

Family-friendly fun at the beach, with 5 outdoor pools
Spend the day catching some rays at the beach, relaxing by one of Irotama Lago's 5 outdoor swimming pools or pampering yourself at the full-service spa.
Irotama Lago offers 578 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include portable fans and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

IROTAMA has 1 treatment room. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Irotama Lago. During your stay, you'll be connected to the convention centre and just a quick walk from Bello Horizonte Beach. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Treat yourself to body treatments, body scrubs or manicures and pedicures at IROTAMA
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Within a 10-minute walk of Bello Horizonte Beach and Zazue
  • Free airport and local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Some rates at Irotama Lago are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Irotama Lago, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. You'll have access to the outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 4-star Santa Marta hotel.

Irotama Lago has a restaurant on site.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Irotama Lago are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Area shuttle
  • Free secured, covered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Gym
  • Kayaking
  • Motor boating
  • Outdoor pool (guest access)
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,813 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: COP 135000 per pet, per night, plus a deposit of COP 300000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: COP 300000 per stay
  • Pet fee: COP 135000 per pet, per night
  • Facilities fee: COP 4300 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Irotama Lago offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Irotama
Irotama Resort
Irotama Resort Santa Marta
Irotama Santa Marta
Irotama Hotel Santa Marta
Irotama Resort Karisma Santa Marta
Irotama Resort Karisma
Irotama Karisma Santa Marta
Irotama Resort Santa Marta
Irotama Santa Marta
Irotama
Resort Irotama Resort Santa Marta
Santa Marta Irotama Resort Resort
Resort Irotama Resort
Irotama Resort By Karisma
Irotama Resort
Irotama Lago Hotel
Irotama Lago Santa Marta
Irotama Lago Hotel Santa Marta

Irotama Lago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 329 out of 632 reviews" "
Rating 8 - Good. 197 out of 632 reviews" "
Rating 6 - Okay. 57 out of 632 reviews" "
Rating 4 - Poor. 24 out of 632 reviews" "
Rating 2 - Terrible. 25 out of 632 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ROXANA

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was a logical walk from our bungalow, a lot of natural spaces, it shows the café taken to maintain the plants and vegetation. Clean. Well kept. As a matter of fact there's some remodelation going on
Stayed 4 nights in Sep 2024

2/10 Terrible

Phillip

Stayed 4 nights in Aug 2024

10/10 Excellent

Anita

Travelled with family
Liked: Amenities
beautiful resort, just needed more sun umbrellas around the pool
Stayed 5 nights in Aug 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8,9
Staying in Irotama has always been fun, the recreation is excellent, the service and cleanliness are very good. The food in the restaurants, however, was not good enough for the price they charge, which is very high. The buses need to be fixed because the air conditioning does not work well and the bar in the room was empty. There is a minimarket, but it is really very poor.
Stayed 4 nights in Jul 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was one of the best resorts I have ever stayed out. The beach, pools, staff and menu were amazing. I can not wait to come back.
Stayed 3 nights in Jul 2024

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Luis Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Excellent food, perfect for families and all kind of people. Nice tennis courts, night shows...a really good place.
Stayed 3 nights in Jun 2024

2/10 Terrible

Ligia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
To many mosquitoes, only one restaurant with air conditioning, the prices they charge are very high/expensive for the hotel and the amenities they offer, the restaurant prices are very high/expensive , the beach is not private, it belongs to the entire town, including dogs. I will not stay at this hotel no more and will not recommend it to no one.
Stayed 3 nights in Jun 2024

8/10 Good

Jorge

Travelled with group
Liked: Cleanliness, property conditions & facilities
No entertainment
Stayed 3 nights in Mar 2024

10/10 Excellent

Bibiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre será una gran opción para vacaciones, el lugar es hermoso, lleno de naturaleza y el servicio es superior! El staff súper atento y dispuesto, dando la milla extra! Me encanta pasar mis días libres en el Irotama
Stayed 1 night in May 2024

8/10 Good

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t feel the water in the gulf was very clean. The air pollution was bad.
Stayed 7 nights in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Ximena

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The food, the service, all the workers there are excellent!
Stayed 4 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Luis, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2024

6/10 Okay

Jorge

Liked: Cleanliness, staff & service
Not entertaining, Too Plain,
Stayed 1 night in Mar 2024

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming resort in a lovely forest like secluded setting. For the authentic experience it's worth staying at the bungalows or bohios.
Stayed 3 nights in Feb 2024

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 3 nights in Jan 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Great, short getaway
Couple's vacation
Stayed 3 nights in Jan 2024

10/10 Excellent

Isnedy

Travelled with partner
Liked: Amenities

10/10 Excellent

German

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

DAVID GARDUNO, HUNTINGTON PARK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything! from the moment we were picked up from the airport ,even though we were late due to a delay of the flight . The whole staff was wonderful,the food chices were good, and the drinks were very delicious. We definetly coming back again.
Stayed 4 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unfortunately the beach was closed on my stay there and when I asked why they didn’t advertise so I wouldn’t stay there, I was given a lame excuse(not worth mentioning). This is a resort so a beach matters. Next I checked in at the main building then when I was at my building I had to do the check in all over again. Why twice I don’t know but it is a long slow process. Then they asked me to pay. I already paid and showed my receipt but they still didn’t believe me. So it took even longer and many calls before they realized I did pay. Room was beautiful but so hot and humid. It took a while for it to cool down once the air conditioning was fixed. They did that quickly I must admit Buffet breakfast was ok. 6 out of 10. My tower was on one end and the pools on the other end. Shuttle cart. English extremely limited.
Stayed 2 nights in Nov 2023

4/10 Poor

Ronald

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
There are 5 hotels in this resort and the pictures are from the newest unfortunately we booked the oldest without knowing there was a difference. We gave up the remaining 3 nights and switched to the Hilton
Stayed 5 nights in Nov 2023