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La Casa del Árbol Hotel Boutique by Xarm Hotels

4.0 star property

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Photo gallery for La Casa del Árbol Hotel Boutique by Xarm Hotels

Exterior
Pool
Property entrance
Business centre
Minibar, in-room safe, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Breakfast included
  • Room service
  • Housekeeping

Explore the area

Map
Calle 21 2A-38, Santa Marta, Magdalena
  • Parque de los Novios
    ‪2 min walk‬
  • Marina Santa Marta
    ‪4 min walk‬
  • Santa Marta Beach
    ‪4 min walk‬
  • Santa Marta (SMR-Simon Bolivar)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, free WiFi

Standard Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Terrace

Minibar, in-room safe, free WiFi

Deluxe Double Room, Terrace

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, free WiFi

Deluxe Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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  • Breakfast included
  • Free WiFi
  • Restaurant
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The price is €33
for 1 night
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About this property

La Casa del Árbol Hotel Boutique by Xarm Hotels

Santa Marta hotel in Historic Center with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a bar/lounge and a rooftop terrace. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include Access to hot tub, concierge services and dry cleaning.
La Casa del Árbol Hotel Boutique by Xarm Hotels offers 6 air-conditioned accommodations with minibars and a safe. 42-inch LCD televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include Access to hot tub and a fitness centre.
During your stay at La Casa del Árbol Hotel Boutique by Xarm Hotels, you're just a quick walk from Parque de los Novios. Free breakfast, free WiFi in public areas and a gym are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes tennis courts and a gym
  • Steps from Parque de los Novios and Old San Juan de Dios Hospital Museum
  • Airport and local-area shuttle service available for a fee
La Casa del Árbol Hotel Boutique by Xarm Hotels offers its guests Access to hot tub and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the boutique La Casa del Árbol Hotel Boutique by Xarm Hotels. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 4-star Santa Marta hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 10 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge

Things to do

  • Gym
  • Shopping
  • Spa tub
  • Tennis

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: COP 100000.00 per stay
  • Cleaning fee: COP 3364 per person, per night.
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 35000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
La Casa del Árbol Hotel Boutique by Xarm Hotels offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

La Casa Del Arbol Boutique
La Casa Del Arbol Boutique Santa Marta
La Casa Del Arbol Hotel Boutique
La Casa Del Arbol Hotel Boutique Santa Marta
Casa Arbol Hotel Boutique Xarm Hotels Santa Marta
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Casa Arbol Boutique Xarm Hotels
Casa Árbol Hotel Boutique Xarm Hotels Santa Marta
Casa Árbol Boutique Xarm Hotels Santa Marta
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Casa Del Arbol By Xarm Hotels
La Casa del Árbol Hotel Boutique by Xarm Hotels Hotel
Hotel La Casa del Árbol Hotel Boutique by Xarm Hotels
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La Casa del Árbol Hotel Boutique by Xarm Hotels Santa Marta

La Casa del Árbol Hotel Boutique by Xarm Hotels Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 83 reviews
Rating 8 - Good. 39 out of 83 reviews
Rating 6 - Okay. 16 out of 83 reviews
Rating 4 - Poor. 0 out of 83 reviews
Rating 2 - Terrible. 6 out of 83 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was perfect! Nice, clean bathrooms. The breakfast was good. The location is in the Centro so it is easily accessible. I definitely recommend this place.
Stayed 1 night in Dec 2017

10/10 Excellent

Nico, Brooklyn, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, wonderful outdoor terrace to enjoy the epic Santa Marta breezes, nice complimentary hot breakfast options ... staff was helpful and held our bags behind the desk for a few hours after checkout which was much appreciated.
Stayed 1 night in Jan 2018

6/10 Okay

juan, bogota

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice ubication, very poor amenities
The staff is good but rhey dont try to offer you nothing
Stayed 5 nights in Jan 2018

8/10 Good

Mauricio, Bogota Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to a lot of restaurants and clubs
I really had an awesome time in santa Marta, the hotel was clean and the staff really nice and kind!
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
The hotel is very close to the El parque de los novios, where you could find many restaurants and bars, also the beachfront is very close. I would recomend this hotel.
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Lovely staff
It was ok, the staff were lovely but the shower had no hot water and no shower head.

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Fantastic location and service!!!!
Service and location were fantastic the only let downs were the bed not being too comfortable and breakfast was the same everyday with minimal choices to be made.

8/10 Good

Mariam, Dominican Republic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel near the center
We really enjoyed this peaceful place! It was close to everything by walking distance. The sound of the wind and the trees is amazing! We stayed for a couple of nights and had a really good sleep. The staff is amazing. Loved that it was very quiet all the time. Highly recommend it if you are backpacking like we were.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to center
We liked the hotel. Also pictures looks much better that what it is.

2/10 Terrible

Stanley, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the fringe of the tourist area.
Very dirty with frequent water and plumbing issues. Avoid and go elsewhere.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

rodolfo, NEWARK NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD BUT NOT ENOUGH!
ALTHOUGH THE HUMAN FACTOR OF THE HOTEL SERVICE WAS GREAT, I MUST SAY I WAS DISSAPOINTED WITH A FEW THNGS LIKE THE LINEN, TOWELS, INTERNET, AND TV SERVICE, DURING THE 4 DAYS STAY I HAD THERE, THERE WAS HARDLY ANY TV SERVICE, FUNNY BECAUSE WHEN I LEFT THE HOTEL THE BARS DOWN THE BLOCK HAD THE SAME COMPANY SERVICING THEM AND THEIR TV WAS WORKING PERFECTLY. THE SHEETS WERE VERY OLD AND STAINED. SOME TOWELS HAD EVEN HOLES IN THEM. THEY HAD A JACUZI THAT WAS PERSONALIZED, NICE IDEA, BUT THIS JACUZI HAD COLD WATER WHICH RUINED MY EXPECTATIONS. FIRST COLD WATER JACUZI I SEE IN MY LIFE,

2/10 Terrible

not recommend., New Jersey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel needsTLC.
Hotel is not located in a very good Street. The towels at the hotel was very dirty and dingy with stains. They did not change the towels on a daily basis. The shower head to the bathroom was filled with some kind of black sludge. The steps leading to the second floor did not have any railings to hold onto while trying to go either up or down.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Disappointing
One of th girls of the reception was so slow and not wanting to help that, that in it self ruin the experience. They cal "hotel Boutique" any house that have a room. This is not a hotel boutique is more like a B&B

8/10 Good

angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Andrew, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
Great place, next to parque de los novios and all the great restaurants.

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It wasn't the spected

8/10 Good

Sari, Bogotá

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A charming botique hotel
We came for one night during our honeymoon and it was perfect for a romantic night in downtown Santa Marta. This hotel was comfortable, tastefully decorated, and mostly quiet. There were nice touches like a cool drink upon arrival, a complimentary hand massage at request (you can pay to have full-body massaages in one of their affiliated hotels a few blocks away), and they got the jacuzzi ready for us to use for a romantic evening on the terrace roof looking out over the city. The jacuzzi could be better--got a lot of bugs in it and was shallow so the high setting on the jets just splashed water everywhere--but it's a pretty little terrace and was a pleasant, romantic experience. Also our room on the first floor was near reception and the door (you have to ring the doorbell to come in and out of hotel) so it wasn't as quiet, but it didn't end up being as much of an issue as I thought it could have been.

8/10 Good

Gabriel, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel boutique and staff.
The staff was very nice and paid us all attention during our stay.

8/10 Good

Max, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful boutique hotel experience!
Great stay, very nice boutique hotel, rooms and common areas were clean and comfortable. Overall great stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent attention and comfortable hotel
Excellent service. They gave me a VIP treatment. The outside of the hotel does not tell much but it is really comfortable place. Small pool and nice and clean room. It would be great to fix a little bit the reception which has still an unfinished appearance i.e. papers and stuff are visible. More decoration also needed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very clean, the room was perfect and great service. The breakfasts amazing!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Annette, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent home away!
This was a beautiful, unique hotel. The attention to detail and service was on par w/ some of the best. The only complaint I would have is the misleading pictures and description, which were unecessary.. the pool may have been 8' x 8' and just deep enough to wet your feet, the jaquzzi was filled w/ brown water and just as shallow, and the buffet breakfast was actually a made to order pre fixe menu...but more than adequate.

2/10 Terrible

Jonathan , San Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely disappointed
I called and email the hotel and expedia over 2 weeks before my staying and let them know that it would be 2 days shorter and they say that it wouldn't be a problem. When I arrived there I discussed it again with the staff and arrange the price for the 3 nights which I sign for. The disappointed came when during check out the forced me to pay for two more nights which didn't stay. A total of 5 nights after only staying 3. The staff took advantage of the shortness of time for us to be at the airport to pull such of shady move. Also the pool wasn't available as advertised on your site.