Atzavara Hotel & Spa

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VIP Access

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Dates

December 2024

January 2025

5 outdoor pools, pool umbrellas, pool loungers

Premium bedding, minibar, in-room safe, desk

Couples treatment room(s), sauna, hot tub, steam room

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Parking available

Gym

Spa

Explore the area

Carrer Pla de la Torre, 16, Santa Susanna, 08398

Santa Susanna Beach
12 min walk
Les Caletes Beach
12 min walk
Les Dunes Beach
12 min walk
Gerona (GRO-Costa Brava)
34 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Design Triple Room

29 sq m
Sleeps 3
1 Single Bed and 1 Queen Bed OR 3 Single Beds

Junior Triple Room

45 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Design Quadruple Room

Sleeps 4
1 Double Sofa Bed and 1 Queen Bed

Design Double Room Single Use

29 sq m
Sleeps 1
1 Queen Bed

Pool Penthouse Suite Triple Room

65 sq m
Ocean view
Sleeps 3
1 Single Bed and 1 Queen Bed

Pool Penthouse Suite Quadruple Room

Sea view
Sleeps 4
1 Double Sofa Bed and 1 Queen Bed

Junior Quadruple Room

Sleeps 4
1 Double Sofa Bed and 1 Queen Bed

Pool Penthouse Suite Quadruple Room

Sea view
Sleeps 4
1 Double Sofa Bed and 1 Queen Bed

Junior Quadruple Room

45 sq m
Sleeps 4
1 Double Sofa Bed and 1 Queen Bed

Junior Triple Room

Sleeps 3
1 Double Sofa Bed and 1 Queen Bed

Junior Double Room

45 sq m
Sleeps 2
1 Queen Bed

Premium Triple Room

31 sq m
Sleeps 3
1 Single Bed and 1 Queen Bed OR 3 Single Beds

Junior Quadruple Room

Sleeps 4
1 Double Sofa Bed and 1 Queen Bed

Pool Penthouse Suite Triple Room

Sea view
Sleeps 3
1 Double Sofa Bed and 1 Queen Bed

Premium Triple Room

31 sq m
Sleeps 3
1 Single Bed and 1 Queen Bed OR 3 Single Beds

Pool Penthouse Suite Quadruple Room

65 sq m
Sleeps 4
1 Double Sofa Bed and 1 Queen Bed

Premium Double Room Single Use

31 sq m
Sleeps 1
1 Queen Bed

Pool Penthouse Suite Double Room

65 sq m
Ocean view
Sleeps 2
1 Queen Bed

Premium Double Room

31 sq m
Sleeps 2
2 Single Beds OR 1 Queen Bed

Design Quadruple Room

Sleeps 4
1 Double Sofa Bed and 1 Queen Bed

Design Double Room

29 sq m
Sleeps 2
2 Single Beds OR 1 Queen Bed

Design Triple Room

Sleeps 3
1 Single Bed and 1 Queen Bed OR 3 Single Beds

Design Quadruple Room

29 sq m
Sleeps 4
1 Double Sofa Bed and 1 Queen Bed

Similar properties

Pool

Spa

Free WiFi

Restaurant

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Luxury hotel with 4 restaurants and 5 outdoor pools

This smoke-free hotel features 4 restaurants, 5 outdoor pools and a full-service spa. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.

Atzavara Hotel & Spa offers 465 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 50-inch flat-screen televisions come with satellite channels. Bathrooms include slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Our customers tell us that they can't get enough of the helpful staff at Atzavara Hotel & Spa. During your stay, you're just a quick walk from Platja Susana. You'll find features such as free WiFi in public areas, plus 5 outdoor pools and 4 restaurants.

Free WiFi
Enjoy a bite to eat at one of the 4 restaurants
Buffet breakfast served daily for a fee
Self-parking available for a fee
Take a swim in the 5 outdoor pools
Treat yourself to facials, massages or body scrubs at Spa
Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
On-site recreation includes a gym, a steam room and a sauna
Within a 15-minute walk of Platja Susana and Santa Susanna Beach

Atzavara Hotel & Spa offers its guests a full-service spa, 5 outdoor swimming pools, a sauna, and a fitness centre. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 20 meeting rooms. Event space at this hotel measures 26910 square feet (2500 square metres) and includes a conference centre. A children's pool, spa services, and a terrace are also featured at the luxury Atzavara Hotel & Spa. Parking is available for a fee.

This 5-star Santa Susanna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.

El Mercat – On-site buffet restaurant.

Botanic – On-site restaurant. Open daily.

Bamboo Pool Club – This restaurant overlooks the ocean. Reservations are required. Open daily.

Ginger – On-site restaurant. Open daily.

Posidonia – On-site bar. Open daily.

Awards and affiliations

Eco-certified property

This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Catalan, Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Uncovered parking on site (EUR 12 per day)

Food and drink

Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 16 for adults and EUR 8.50 for children
4 restaurants
A bar/lounge
Snack bar/deli

Restaurants on site

Bamboo Pool Club
Botanic
El Mercat
Ginger
Posidonia

Family friendly

5 outdoor pools
Art supplies
Children's books
Children's games
Children's pool
Children's toys
Free children's club
Free cot
Free supervised activities for children
Highchair
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Turndown service

Business services

20 meeting rooms
24-hour business centre
Conference centre (26,910 square foot of space)

Outdoors

Dock
Garden
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

2 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Detox wraps
Facials
Hot/mineral springs
Hydrotherapy
In-room massages
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Spa tub
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Pool access ramp on site
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

Banquet hall
Lifeguards
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Free cot
Premium bedding

Bathroom

Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

50-inch flat-screen TV with satellite channels

Food and drink

Free bottled water
Minibar

Air conditioning
Desk
Heating
Phone
Safe
Soundproofed rooms
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 21 November and 27 January.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: EUR 3.30 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 8.50 for children
Uncovered self-parking fee: EUR 12 per day
Spa fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Front desk staff will greet guests on arrival.

We should mention

On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Atzavara Hotel Spa

Atzavara Hotel & Spa Hotel

Atzavara Hotel & Spa Santa Susanna

Atzavara Hotel & Spa Hotel Santa Susanna

Atzavara Hotel & Spa Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Deerasinghe

Travelled with group

19 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hands down the best thing about this hotel is the breakfast. Funnily enough, a friend who had stayed here a few years remembered this when I said I had made the booking, and boy was he not wrong. The staff are also incredibly helpful and friendly, and the rooms spacious, modern, and comfortable. We had a sea view room and the view from the balcony was indeed stunning. Lots of great entertainment at the bar downstairs, and we caught a couple of very cool acts on two different nights. Onsite facilities like the tennis courts, the (huge) gym, and the yoga classes are an added bonus. It's absolutely perfect for a wellness getaway. The city centre is about a 20-minute bus ride away, and the bus stops are just outside the property perimeter. The little town that's sort of adjacent is a little more rundown, but the seaside boardwalk probably gets very busy during summer. We went off-season and it was pretty calm, though we found one excellent fish restaurant not too far away.

Stayed 2 nights in Apr 2024

10/10 Excellent

Ange, Dallas

Travelled with family

19 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome place Easy parking

Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveller

7 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay was brilliant, little bit upset that we paid for a penthouse suite but got given the smallest one, with the smallest patio area and smallest pool, even the one next door was much bigger, other then this though everything was great

Stayed 3 nights in Jul 2024

8/10 Good

Curtis Ivor

12 Jun 2024

Stayed 3 nights in Jun 2024

2/10 Terrible

Mark

Travelled with family and small children

4 Jun 2024

This is not a 5 star hotel. The service and food is terrible, when you complain nothing is done. My son has allergies and the restaurant staff didn’t even know the ingredients in the food.

Stayed 6 nights in May 2024

6/10 Okay

Boris

3 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice experience, although very expensive

The check in was relatively good The staff was very kind and attentive. The room was really nice, with a balcony that gave a view to the sea and pool. Really nice. The atmosphere of the hotel is very modern and artistic. It has many restaurants with different themes and options for each one. The pool is really nice, seems to be on basis of salty water (at least that is what i felt) Other then that, everything is quite expansive - but that is expected for this kind of a hotel. For the room i would give 4, for the sole reason that the toilet - it was just not comfortable at all. The bad is that again, an expansive 5 star hotel, and they charge extra money for parking and spa entrance (which you need to reserve in advance to enter) Generally i would not recommend this place, just because there is nothing interesting around it, this hotel seems to be the most interesting thing there is to do in this town. But if you have to go somewhere in this town, that i thing this hotel os the best option, although quite expansive one

Stayed 1 night in May 2024

10/10 Excellent

Eunyoung

27 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2024

10/10 Excellent

Veebawadee

Travelled with family

29 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

My mum and auntie to whom I arranged this holiday were well treated and looked after. Food was fresh and staff were great. A bottle of water was provided every day! Thank you for making the stay of these two ladies enjoyable!

Stayed 4 nights in Apr 2024

10/10 Excellent

Roy

Business traveller, Travelled with partner

22 Apr 2024

Liked: Amenities

We had a wonderful stay & look forward to our return ☀️☀️☀️

Stayed 1 night in Apr 2024

10/10 Excellent

Denisa

Travelled with partner

20 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything amazing, from the room to food and staff. Thank you

Stayed 1 night in Apr 2024

10/10 Excellent

Letty, Kissimmee

15 Apr 2024

Stayed 2 nights in Apr 2024

10/10 Excellent

Holly

12 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Apr 2024

10/10 Excellent

Muthukrishnan, Amstelveen

11 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Apr 2024

10/10 Excellent

Amir

31 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Mar 2024

8/10 Good

Anne

Travelled with family

30 Oct 2023

Liked: Property conditions & facilities

Spacious and comfortable rooms. Dining onsite which is good because there isn’t much outside of the hotel. My family did walk to a grocery store which was about 15 mins away a few times. The pool area is amazing. Breakfast has a nice selection and was inclusive. What put me off was they refused to give me a box because I wasn’t “leaving for a flight”.. I ended up skipping breakfast that day. They did have laundry services there which I used without issue but at first when I tried to get someone to pick up my clothes and the sheet I filled out for it they told me I had to use the app. The app is very poorly designed so after struggling 1/2 an hour I just dropped it off at the front desk. I don’t understand why they wouldn’t just take someone’s order from their room. Anyways all in all it was a good stay just a few incidences which needed work.

Stayed 4 nights in Oct 2023

10/10 Excellent

jenn

Travelled with partner

17 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is gorgeous. We had a suite that included a private terrace and pool which was stunning. The main pool area is beautiful as well. The breakfast buffet has a wide assortment. The minor negatives are; the hallways are very dark at night and the hallway carpets were really dirty.

Stayed 4 nights in Oct 2023

6/10 Okay

Blaithin

9 Oct 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Hotel room was clean and big enough . Service not the best ..very slow and had to keep looking for someone if I needed something in the pool area …foof for breakfast was ok could have more of a variety and should allow to bring food up to your own room without asking ..

Stayed 4 nights in Oct 2023

6/10 Okay

N

Business traveller

4 Oct 2023

Liked: Cleanliness, amenities, property conditions & facilities

For a supposedly 5 star experience this Hotel fell short on many levels. Check in total chaos - no system - in fact I stood for at least 10 minutes while staff stared at computer screens no acknowledgement of my presence - this was at 7pm to then discover my room was not ready. “Will be ready within the hour” luggage left in luggage room with a guy somewhat dour in demeanour and that was the start of a downhill experience. Returned to check in to find out exactly when the room would be ready (since apparently check in opens at 3pm..) Room now mysteriously available - apart from being new I was surprised there were no USB ports to charge phone and still relying on adaptors and plugs. Shower good but water escaped as door seal inadequate - Lots noise corridor outside. Comfy bed. Complimentary bottle water. Let’s go eat- Downstairs in the buffet restaurant chaos again- There’s a queue at the reception desk and a rather person less individual checking room cards- she neither says hello good evening or any other form of greeting “room” she shouts and types into her computer - Now have to wait to go to a table - queue no 2 Next arrives a rather tired looking lady wearing a headset. She doesn’t say hello either and whisks me off to a table but I tell her I would like to eat outside - I am sure she rolled her eyes in displeasure and quickly cleared a table and off she went - no bon appetite here - she’s worth watching for her interaction with other guests - In all avoid

8/10 Good

Itay

29 Sept 2023

Stayed 2 nights in Sep 2023

10/10 Excellent

joanne

Travelled with partner

13 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Grounds and hotel were immaculate, if the maids couldnt make up your room first thing they made sure to come back later so always spotless. Only small gripe, pillows weren't that comfy. Otherwise 5☆

Stayed 7 nights in Sep 2023

10/10 Excellent

Hywel

14 Aug 2023

Stayed 7 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family

12 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Great experience. Hotel is still new . Great service Food and drink

Stayed 3 nights in Jul 2023

10/10 Excellent

Anna

6 Jul 2023

Stayed 3 nights in Jul 2023

8/10 Good

Mandeep Singh

1 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jun 2023

8/10 Good

Olabisi

Travelled with family, Travelled with group

5 Sept 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Aug 2022

Atzavara Hotel & Spa

Choose dates to view prices

Photo gallery for Atzavara Hotel & Spa

Reviews

Wonderful

Popular amenities

Explore the area

Room options

View all photos for Design Triple Room

Design Triple Room

View all photos for Junior Triple Room

Junior Triple Room

View all photos for Design Quadruple Room

Design Quadruple Room

View all photos for Design Double Room Single Use

Design Double Room Single Use

View all photos for Pool Penthouse Suite Triple Room

Pool Penthouse Suite Triple Room

View all photos for Pool Penthouse Suite Quadruple Room

Pool Penthouse Suite Quadruple Room

View all photos for Junior Quadruple Room

Junior Quadruple Room

View all photos for Pool Penthouse Suite Quadruple Room

Pool Penthouse Suite Quadruple Room

View all photos for Junior Quadruple Room

Junior Quadruple Room

View all photos for Junior Triple Room

Junior Triple Room

View all photos for Junior Double Room

Junior Double Room

View all photos for Premium Triple Room

Premium Triple Room

View all photos for Junior Quadruple Room

Junior Quadruple Room

View all photos for Pool Penthouse Suite Triple Room

Pool Penthouse Suite Triple Room

View all photos for Premium Triple Room

Premium Triple Room

View all photos for Pool Penthouse Suite Quadruple Room

Pool Penthouse Suite Quadruple Room

View all photos for Premium Double Room Single Use

Premium Double Room Single Use

View all photos for Pool Penthouse Suite Double Room

Pool Penthouse Suite Double Room

View all photos for Premium Double Room

Premium Double Room

View all photos for Design Quadruple Room

Design Quadruple Room

View all photos for Design Double Room

Design Double Room

View all photos for Design Triple Room

Design Triple Room

View all photos for Design Quadruple Room

Design Quadruple Room

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About this property

Atzavara Hotel & Spa

Awards and affiliations

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies