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"Everything was great, walls were a little thin as we could hear the children next door but apart from that the room and location was perfect. " More

By a verified traveller on Fri 27 Oct 2017

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Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Prinsotel Alba & Spa, you're just a quick walk from Cala Gran. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa.

  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with facials, manicures and pedicures or body scrubs at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Cala Gran and 7 minutes on foot from Caló de ses Dones

Prinsotel Alba & Spa ratings based on 19 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Prinsotel Alba & Spa

Everyone (7) Couples (3) Family (7) Friends (2)
4 out of 5

Posted by on 6 Aug 2019

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Comment from Hotel Management

20 Sep 2019 by Guest Service

Estimado huésped, Muchas gracias por evaluar su estancia en Prinsotel Alba. Esperamos que hayan disfrutado y todo haya sido de su agrado. Sería un placer poder volver a recibirle pronto. Un saludo, PRINSOTEL

4 out of 5

Posted by on 26 Jun 2019

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Comment from Hotel Management

30 Jun 2019 by Guest Service

Estimado huésped, Muchas gracias por valorar su estancia en Prinsotel Alba. Esperamos que hayan disfrutado de su estancia. Sería un placer volver a recibirles de nuevo. Gracias y un saludo.

5 out of 5

Excellent

Everything was great, walls were a little thin as we could hear the children next door but apart from that the room and location was perfect.

Posted by , from newcastle on 27 Oct 2017

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Comment from Hotel Management

15 Nov 2017 by Prinsotel

Dear guest, thank you very much for rating your stay in Prinsotel Alba. We hope, you enjoyed the stay with us. Look forward to your next visit! Kind regards,

4 out of 5

Friends Getaway

We really enjoyed staying at the apartment- it was comfortable, spacious enough for four to stay in, and the main bedroom was lovely. The hotel seemed to have plenty of amenities, though we only used the pool (which was lovely and warm). It was close walking distance to the beaches and the town centre. We enjoyed staying there, though I think it is better suited to family holidays than with friends.

Posted by on 10 Aug 2014

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4 out of 5

Good Value.

Most convenient to beach. Staff helpful. Apartment spacious,clean &comfortable. In a block away from noise at pool & bar,which suited us. Only swam in pool once as we swam in sea-----might have used pool more if opening hours had been longer.

Posted by on 18 May 2014

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4 out of 5

Great location

I stayed with a friend self catering in an apartment away from the pool and the reception area. On our first afternoon we went to the pool. It's nice and clean, but was busy with a game of volleyball going on in the pool, making swimming difficult. However, the beach is literally over the road, so we went there every day instead. The apartment was spacious, with a large kitchen / living room area and separate bedroom with plenty of space for two people. All expected self catering facilities were provided - kettle, toaster, hob etc. You have to pay a 20E deposit to get a telly remote (we didn't bother - there aren't many English channels available and we weren't intending on spending time watching TV). the safe is 16E for a week with a 20E deposit. the walls are quite thin and at night you can hear people in the other apartments - every time someone flushes a loo, closes a door, moves a chair... but it isn't so bad you can't sleep. Around the pool area there's entertainment for children and adults all day and evening, plus free wi-fi. It's under five minutes walk to the main square which is packed with restaurants and bars doing some lovely food and quite stunning cocktails.

Posted by on 14 Sep 2013

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4 out of 5

Lovely aparthotel!

Loved my stay here - PERFECT location between Cala Ferrara and Cala D'Or. MANY restaurants and bars nearby. Staff friendly, pool area nice (water v cold!) and restaurant great. Only stayed for breakfast but this was excellent, great choice every day. Activities every day, entertainment every night. my ONLY complaint is that the room walls are VERY thin and you you can hear people (and especially children) above, below, left and right of you. No complaint about kids, they will be kids - so the walls should have been made a little more soundproof!

Posted by on 1 Jun 2013

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4 out of 5

Posted by on 21 May 2023

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3 out of 5
Es hat eigentlich alles gepasst, nur dass das Zimmerpersonal nie richtig Tücher und Toilettenpapier aufgefüllt hat. Weiter wurde immer wieder der Abfall nicht abgeführt. Kleine, aber wichtige Dinge.

Posted by on 9 Aug 2019

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4 out of 5
Hotel an sehr guter Lage, zentral und sehr nahe am Meer. Leider ist das mit der Zimmerreinigung so eine Sache.. Tücher nicht ausgetausch (mal 4 tücher mal 6 tücher etc.) abgestaubt wurde nicht.. das war schade. Massage sehr zu empfehlen. Frühstück ist für jeden was dabei, aber immer das selbe.

Posted by , from Aarau on 18 Aug 2018

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Comment from Hotel Management

23 Aug 2018 by Guest Service

Liebe Yasemin, vielen Dank für Ihren netten Kommentar. Wir hoffen, dass Ihnen Prinsotel gefällt hat. Wir würden uns sehr freuen, Sie bald bei uns wiederzusehen. Liebe Grüsse, Prinsotel

Renovations + Closures

The property is closed during the winter season.

Property Features

Prinsotel Alba & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A children's pool, a seasonal outdoor pool, and a fitness centre are also featured at the family-friendly Prinsotel Alba & Spa. This 4-star Santanyi hotel is smoke free.

  • 226 guestrooms or units
  • 3 levels
  • 3 dining venues
  • Built in 1987
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Computer for guest use
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

Prinsotel Alba & Spa offers 226 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Each accommodation is individually furnished. Flat-screen televisions come with satellite channels. Bathrooms include a bath with a deep soaking bath and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony
  • Separate bedroom
  • Deep-soaking bath
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Microwave
  • Coffee maker
  • Bathtub
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10:30 AM.

Restaurante KitchenMarket – This buffet restaurant serves breakfast and dinner.

PICCO – This restaurant specialises in Asian cuisine and serves lunch and dinner. Open daily.

Grill – This steakhouse only serves dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Windsurfing nearby
  • Playground on site
  • Personal motor watercraft nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Cashless payment methods are available for all transactions.

  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays
  • Credit card and matching ID required at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • In-room safe fee: EUR 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Prinsotel Alba Hotel Santanyi
  • Prinsotel Alba Santanyi
  • Prinsotel Alba Hotel
  • Prinsotel Alba
  • Prinsotel Alba
  • Prinsotel Alba Spa
  • Prinsotel Alba & Spa Hotel
  • Prinsotel Alba & Spa Santanyi
  • Prinsotel Alba & Spa Hotel Santanyi

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Travelife
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