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Hotel Palmera Dorada

3.5 star property

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Photo gallery for Hotel Palmera Dorada

Outdoor pool
Rooftop terrace
Family Suite | Living area | TV
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Breakfast available
  • Pool
  • Laundry

Explore the area

Map
4ta Avenida Zona 2, 8199, Santiago Atitlán, Sololá
  • Lake Atitlán
    ‪2 min walk‬
  • St. James the Apostle Church
    ‪8 min walk‬
  • Santiago Atitlán
    ‪16 min walk‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪176 min drive‬

Room options

View all photos for Economy Double Room, 1 Double Bed, Non Smoking, Lake View

Economy Double Room, 1 Double Bed, Non Smoking, Lake View | In-room safe, blackout curtains, soundproofing, iron/ironing board

Economy Double Room, 1 Double Bed, Non Smoking, Lake View

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Executive Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Twin Room

Economy Twin Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Economy Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite

Family Suite | In-room safe, blackout curtains, soundproofing, iron/ironing board

Family Suite

  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | In-room safe, blackout curtains, soundproofing, iron/ironing board

Luxury Suite

  • Lake view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Classic Double Room

Classic Double Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Classic Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Shared Dormitory, 2 Bedrooms, 2 Bathrooms

Family Shared Dormitory, 2 Bedrooms, 2 Bathrooms | In-room safe, blackout curtains, soundproofing, iron/ironing board

Family Shared Dormitory, 2 Bedrooms, 2 Bathrooms

  • City view
  • Sleeps 6
  • 4 Single Beds and 2 Double Beds

View all photos for Family Quadruple Room, 2 Bedrooms, 2 Bathrooms, City View

Family Quadruple Room, 2 Bedrooms, 2 Bathrooms, City View | In-room safe, blackout curtains, soundproofing, iron/ironing board

Family Quadruple Room, 2 Bedrooms, 2 Bathrooms, City View

  • City view
  • Sleeps 6
  • 2 Single Beds, 2 Double Beds and 2 Single Sofa Beds

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Property grounds

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  • Hot tub
  • Spa
  • Pet-friendly
4.3 out of 5, Excellent, (982)
The price is €143
for 1 room
includes taxes & fees
23 Mar - 24 Mar
Porta Hotel del Lago

About this property

Hotel Palmera Dorada

Hotel with 2 restaurants, steps from Lake Atitlán
This hotel features 2 restaurants, an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, spa services and conference space.
Hotel Palmera Dorada offers 53 accommodations with a safe and complimentary bottles of water. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Hotel Palmera Dorada, you're just a quick walk from Lake Atitlán. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy American cuisine with ocean views at Mana Hotel Restaurante, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, conference space and laundry facilities
  • Steps from Lake Atitlán and 7 minutes on foot from Central Park
A private beach is featured. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 969 square feet (90 square metres) and includes conference space. An outdoor pool, spa services, and laundry facilities are also featured at Hotel Palmera Dorada. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Santiago Atitlán hotel.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:30 AM.
Mana Hotel Restaurante – Overlooking the ocean, this fine-dining restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Volcanes – Overlooking the ocean, this family restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Gold Bar – This cocktail bar specialises in American cuisine and serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 5 to 10 for adults and USD 5 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Gold Bar
  • Mana Hotel Restaurante
  • Volcanes

Things to do

  • Outdoor pool

Family friendly

  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 969 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 10 for adults and USD 5 to 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Palmera Dorada Hotel
Hotel Palmera Dorada Santiago Atitlán
Hotel Palmera Dorada Hotel Santiago Atitlán

Hotel Palmera Dorada Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 10 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Max

Liked: Staff & service
Disliked: Cleanliness
The hotel was nice but the food wasn’t
Stayed 1 night in Nov 2024

10/10 Excellent

Leticia Sofia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I strongly recommend this hotel to all tourists who want to have a great time in the area
Stayed 2 nights in Jun 2024

10/10 Excellent

Felipe D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to relax, close to the Lake
Stayed 1 night in Mar 2024

2/10 Terrible

Evelyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is very expensive but it don’t has really good infraestructure, food is really bad, hotel is dark and sad. We were noked for 2 nights but we decided to leave the first night. They dind’t want to mede a refund.
Stayed 2 nights in Mar 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay in Santiago Guatemala
Wonderful world class hotel in Santiago so good. We loved the pool. The bed was great and firm and plush.
Stayed 1 night in Dec 2023

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palmera Dorada Hotel
Palmera Dorada Hotel was great. Very clean place and staff is very helpful. The food was phenomenal. I had dinner twice there and the food was like eating at a five star restaurant, It was surprisingly good. The hotel is a 10 min walk to the boats that take you across the lake for town hopping. Lots and lots of places to eat, located in the Heart of Santiago, Atitlan. I would definitely make reservations here again in the future. For travelers with rental vehicles, I would say be weary of tight spaces. I had a small car so I had no issues weaving in and out of the streets. Big SUV's and trucks will probably have a harder time getting around. There is plenty to see and plenty to do if you decide not to cross the lake. A few blocks from the hotel is a market that offers everything you want at very affordable rates as well as plenty of small food stands that offer the best of Guatemalan street foods. I was very happy with my stay and couldn't have picked a better place.
Stayed 3 nights in Dec 2023

4/10 Poor

Hyun Jun

Stayed 1 night in Apr 2023

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
It was an amazing stay! The staff was excellent and extremely accommodating. The location was super centric and also the cleanness was super good. 100% recommended.
Stayed 2 nights in Apr 2023

10/10 Excellent

Daphne A, DELTONA

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, excellent staff,, beautiful views
Stayed 6 nights in Mar 2023

8/10 Good

Gabriel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lujoso y con una maravillosa vista
La llegada hasta el hotel en carro por el tipo de calles del pueblo es un tanto complicada y al llegar siendo la 1 PM salió una señorita que nos indicó que el check in era hasta las 3 PM, y en la confusión de este mensaje nos dió a entender que no podíamos ingresar a las instalaciones antes de esa hora. Finalmente nos abrió el portón para ingresar al parqueo y realmente nos sorprendieron las instalaciones. En general todo estuvo de maravilla, pero las camas dobles no son tamaño Queen, pero muy cómodas eso sí.
Vista desde la piscina por la noche
Stayed 1 night in Nov 2023

10/10 Excellent

Mishell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel la piscina una belleza

6/10 Okay

Nilsson

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
El acceso es muy complicado no nos dejaron usar la piscina
Stayed 2 nights in Apr 2023

10/10 Excellent

Frank

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy hermoso
Stayed 1 night in Apr 2023

6/10 Okay

Yunuen

Travelled with family
Liked: Cleanliness
Me asignaron una hab. En piso 2 junto al bar (el bar está en el pasillo sin paredes que aislen), justo saliendo de mi habitación a escasos 10 pasos. Tenía que lavantarne 4:30 am y el bar dejó de hacee ruido poco después de las 23:00, me ofrecieron cambiarme de hab. Pero cuando llamé en repetidas ocasiones nadie respondió el teléfono. De hecho para reportar el ruido tuve que llamar de mi celular al conmutador del hotel, por que de la hab. No me tomaban la llamada. Lo ilógico es que habiendo habitaciones libres asignen lss que ya sabeb serán ruidosas. En definitiva no rgresaría, es nuevo el hotel pero mal diseñado, JAMÁS asignas el bar al lado de las habitaciones.
Stayed 1 night in Apr 2022

10/10 Excellent

Oscar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonitas instalaciones, muy buenos precios y calidad de la comida. El acceso es complicado, uno se pierde fácilmente en calles donde es complicado transitar en carro.
Stayed 2 nights in Apr 2022