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Hotel Palacio del Carmen, Autograph Collection

5.0 star property

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View from property
Gastropub
Minibar, in-room safe, desk, blackout curtains
Daily buffet breakfast (EUR 22 per person)
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Bar
  • Pool
  • Air conditioning
  • Housekeeping
  • Room service

Explore the area

Map
Oblatas, s/n, Santiago de Compostela, La Coruna, 15703
  • University of Santiago de Compostela
    ‪5 min walk‬
  • Alameda Park
    ‪6 min walk‬
  • Obradoiro Square
    ‪8 min walk‬
  • Santiago de Compostela (SCQ-Lavacolla)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View

Deluxe Room, 1 King Bed, Non Smoking, Garden View | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking, Garden View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Palacio del Carmen, Autograph Collection

Luxury hotel with 24-hour fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hotel Palacio del Carmen, Autograph Collection offers 74 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Santiago de Compostela hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Palacio del Carmen, Autograph Collection. During your stay, you're just a quick walk from Obradoiro Square. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Mediterranean cuisine while dining at El Camelio Restaurant
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of Obradoiro Square and Santiago de Compostela Cathedral
Hotel Palacio del Carmen, Autograph Collection offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Palacio del Carmen, Autograph Collection. Free self parking is available.

This 5-star Santiago de Compostela hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
El Camelio Restaurant – This restaurant specialises in Mediterranean cuisine.
AC Lounge – This gastropub specialises in Mediterranean cuisine. Open daily.
24-hour room service is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 12 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Lounge
  • El Camelio Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Fee for in-room wireless Internet: EUR 12.00 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

AC Carmen
AC Palacio Carmen
AC Palacio Carmen Autograph Collection
AC Palacio Carmen Autograph Collection Hotel
AC Palacio Carmen Autograph Collection Santiago de Compostela
Ac Hotel Santiago De Compostela
Ac Hotels Santiago De Compostela
Hotel Palacio Carmen Autograph Collection Santiago de Compostela
Hotel Palacio del Carmen, Autograph Collection Hotel

Hotel Palacio del Carmen, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 295 out of 449 reviews
Rating 8 - Good. 120 out of 449 reviews
Rating 6 - Okay. 19 out of 449 reviews
Rating 4 - Poor. 11 out of 449 reviews
Rating 2 - Terrible. 4 out of 449 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

felicia

Stayed 1 night in Oct 2024

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room was great. Staff were wonderful. Food un restaurant was outstanding. I didn’t like that the price doubled because there was a conference in town
Stayed 1 night in Oct 2024

10/10 Excellent

Lunguang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet is very good. Hotel layout, cafe and hallway are neat. Garden will be good to relax in warm weather.
Stayed 1 night in Oct 2024

8/10 Good

ALEJANDRO, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Karel great help, a professional
Stayed 1 night in Oct 2024

4/10 Poor

Ramon, Naples

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location walking distance to the cathedral. Not as advertised as a 4 star.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a quiet area but just 7 minutes walk to the amazing cathedral and square . Great room overlooking the gardens with a side view of the cathedral. Spacious room with great facilities and very comfortable bed. Staff were amazingly friendly and helpful. Great food.
Side view from our room
Stayed 3 nights in Sep 2024

10/10 Excellent

mulli

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

10/10 Excellent

Gorkem

Stayed 1 night in Aug 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Celebrations in Santiago de Compostela
Comfortable stay and free parking in Santiago de Compostela on the eve of the Apostle celebrations. Hotel was well located - slightly outside the city with a 10 min walk to the cathedral. Room was comfortable - though a bit dated.
Stayed 1 night in Jul 2024

6/10 Okay

Jason

Liked: Cleanliness, room comfort
Property is nice enough with a good location, but for an autograph you would expect a bit more.
Stayed 1 night in Jul 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Santiago Short Stay
We stayed for 3 nights. The hotel had an underground garage for parking. The common areas including gardens were well presented and staff helpful. The room was average size. Short walk in to the centre. The only downside was the noise from the service stairs adjacent to Room 120.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellen
Wonderful people beautiful place
Stayed 2 nights in Jul 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant and drinks. Comfortable room.
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service and nicely maintained hotel with lots of character. Very helpful staff
Stayed 7 nights in Jun 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

antonio, westerville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito
Stayed 1 night in May 2024

8/10 Good

Penny, Edmonton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location- intriguing/interesting historical hotel. Short walk to the town square and church.
Stayed 1 night in May 2024

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, facilities and decor
Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit dated and worn but clean and friendly. Excellent breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Maribella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location,quiet, nice rooms
Stayed 1 night in May 2024

8/10 Good

Ingrid

Travelled with family
Liked: Amenities
We enjoyed our stay. There were a couple of touches missing for a 5 star hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

NORMA C, RENO

Stayed 3 nights in Apr 2024