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Platino Hotel & Casino

3.0 star property

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Photo gallery for Platino Hotel & Casino

Front of property – evening/night
Interior entrance
Junior Suite | Minibar, in-room safe, blackout curtains, iron/ironing board
Interior
Casino

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031
  • Monument to the Heroes of the Restoration
    ‪19 min walk‬
  • Bella Terra Mall
    ‪4 min drive‬
  • Historic San Luis Fort Museum
    ‪5 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪20 min drive‬

Room options

View all photos for Junior Suite Deluxe

Junior Suite Deluxe | Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite Deluxe

  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Deluxe Room

Executive Deluxe Room | Minibar, in-room safe, blackout curtains, iron/ironing board

Executive Deluxe Room

  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Superior Room

Executive Superior Room | Minibar, in-room safe, blackout curtains, iron/ironing board

Executive Superior Room

  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite

  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

Centro Plaza Hodelpa

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1002)
The price is €104
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Centro Plaza Hodelpa

About this property

Platino Hotel & Casino

Colonial Santiago de los Caballeros hotel in La Zurza with a casino
This hotel features a casino, a restaurant and a nightclub. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free casino shuttle. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Platino Hotel & Casino offers 91 air-conditioned accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Santiago de los Caballeros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a ceiling fan. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Platino Hotel & Casino. During your stay, you'll be within walking distance of Monument to the Heroes of the Restoration. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at BarRocko
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the value of their stay
  • Just a 4-minute drive from Monument to the Heroes of the Restoration and 5 minutes from Centro Leon
  • Free casino shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. A casino, a nightclub, and multilingual staff are also featured at Platino Hotel & Casino. An airport shuttle (available 24 hours), a theme park shuttle and a bus station shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Colonial Santiago de los Caballeros hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
BarRocko – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free casino shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • BarRocko

Things to do

  • 15 slot machines
  • 6 gaming tables
  • Casino
  • Concerts/live shows
  • Nightclub

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Platino Hotel & Casino offers transfers from the cruise terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

Property is also known as

Platino Hotel Casino Santiago
Hotel Platino Santiago
Platino Santiago
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Platino Casino Santiago
Platino Casino
Platino Hotel Casino Santiago de los Caballeros
Platino Casino Santiago de los Caballeros
Hotel Platino
Platino Hotel Casino
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Platino Hotel & Casino Santiago de los Caballeros
Platino Hotel & Casino Hotel Santiago de los Caballeros

Platino Hotel & Casino Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 492 out of 1003 reviews
Rating 8 - Good. 299 out of 1003 reviews
Rating 6 - Okay. 121 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 46 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Francisco, New York City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff
Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property outdated, but very clean and very helpful staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Everything was great. staff was excellent knowledgeable and friendly
Stayed 3 nights in Nov 2024

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service,happy with it
Stayed 1 night in Nov 2024

4/10 Poor

Kathy

Stayed 1 night in Aug 2024

2/10 Terrible

Bryan

Stayed 1 night in Oct 2024

10/10 Excellent

Gregory Marvin

Stayed 2 nights in Oct 2024

4/10 Poor

Dave

Stayed 2 nights in Oct 2024

8/10 Good

Jerold

Liked: Cleanliness, staff & service, property conditions & facilities
everything good
Stayed 1 night in Nov 2024

6/10 Okay

Giselle

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A pool here would be awesome
Stayed 2 nights in Nov 2024

10/10 Excellent

Miguel

Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Stayed 2 nights in Oct 2024

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Karla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Staff especially in the restaurant were exceptional and the food was awesome!
Stayed 6 nights in Oct 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Grisely

Stayed 2 nights in Sep 2024

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not nice or pretty, it’s too old and smells muggy, the service is horrible, the restaurant is a hole in the wall. The showers are some old capsules that are too small you can’t move in the shower. I had to check out immediately.
Stayed 3 nights in Oct 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Is ok for the price
Stayed 1 night in Oct 2024

10/10 Excellent

Michelet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 7 nights in Sep 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel doesn’t have elevator.
Stayed 1 night in Oct 2024

8/10 Good

Anthony

Liked: Staff & service
The staff were extremely helpful and amazing! When i first arrived, my room was ready and clean.The hotel matched my budget
Stayed 4 nights in Oct 2024

4/10 Poor

Luis

Travelled with partner
Disliked: Amenities, property conditions & facilities
Bathroom shower was in extremely poor condition, breakfast was terrible and staff truly did not want to be there
Stayed 2 nights in Oct 2024

6/10 Okay

Bethania

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024