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Residence Inn by Marriott Santiago de los Caballeros

4.0 star property

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Photo gallery for Residence Inn by Marriott Santiago de los Caballeros

Exterior
View from property
Lobby
Outdoor pool
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • Breakfast included
  • Parking included
  • Housekeeping

Explore the area

Map
Autopista Duarte Km 2.8, Santiago de los Caballeros, Santiago Province, 51000
  • Mundo Acuático
    ‪4 min drive‬
  • Monument to the Heroes of the Restoration
    ‪4 min drive‬
  • Estadio Cibao
    ‪7 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪14 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed, City View

  • 43 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, City View (Balcony)

Studio, 1 King Bed with Sofa bed, Non Smoking, City View (Balcony) | Premium bedding, pillow-top beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed, Non Smoking, City View (Balcony)

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, City View

Premium bedding, pillow-top beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed, Non Smoking, City View

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Mountain View

Premium bedding, pillow-top beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed, Non Smoking, Mountain View

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, City View

Studio, 1 King Bed, City View | Premium bedding, pillow-top beds, in-room safe, desk

Studio, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Mountain View

Premium bedding, pillow-top beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed, Non Smoking, Mountain View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

AC Hotel Santiago de los Caballeros

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (58)
The price is €178
for 1 room
includes taxes & fees
27 Mar - 28 Mar
AC Hotel Santiago de los Caballeros

About this property

Residence Inn by Marriott Santiago de los Caballeros

Hotel in Santiago de los Caballeros with 3 restaurants and free breakfast
Along with 3 restaurants, this smoke-free hotel has an outdoor pool and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Residence Inn by Marriott Santiago de los Caballeros offers 115 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation is furnished with double sofa beds. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Residence Inn by Marriott Santiago de los Caballeros, you'll be close to Mundo Acuático. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include 2 meeting rooms, a conference centre and a gift shop
  • On-site recreation includes a gym
  • Just a 4-minute drive from Bella Terra Mall and a few minutes from Mundo Acuático
  • Cats and dogs welcome for a fee
Residence Inn by Marriott Santiago de los Caballeros offers its guests an outdoor pool and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

2 meeting rooms and coworking spaces are available. Event space at this hotel measures 238 square feet (22 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Residence Inn by Marriott Santiago de los Caballeros. Self parking is free.

This 4-star Santiago de los Caballeros hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
Residence Inn by Marriott Santiago de los Caballeros has 3 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Computer station
  • Conference centre (238 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (94 centimetre high)
  • Lift (109 centimetre wide door)
  • Pool access ramp on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 January to 14 February:
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • Pets: DOP 3964.68 per accommodation, per night, plus a one-time cleaning fee of DOP 1238.96
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 3964.68 per accommodation, per night plus a one-off DOP 1238.96 cleaning fee
  • Service animals are exempt from fees
  • Service fee: 10 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Residence Inn by Marriott Santiago de los Caballeros Hotel

Residence Inn by Marriott Santiago de los Caballeros Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 102 out of 126 reviews
Rating 8 - Good. 13 out of 126 reviews
Rating 6 - Okay. 5 out of 126 reviews
Rating 4 - Poor. 3 out of 126 reviews
Rating 2 - Terrible. 3 out of 126 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David, Guaynabo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place, Clean and Staff are always with a Smile. Excellent venue.
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Francico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alberto

Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service. Amazing Stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ivan

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Gisselle Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in general was pleasant The food at the restaurant was cold, I could tell the taste was good had it been hotter we would have enjoyed it better. And even the oatmeal in the morning was only warm so it turned cold quickly.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle, Bogota

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean property
Stayed 1 night in Nov 2024

10/10 Excellent

hilda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel nuevo por lo que todo esta en buen estado. El personal es muy amable y dispuesto a ayudar.
Stayed 1 night in Nov 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Miguel Angel, Fords

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service and personnel attention to hosts needs are exceptional.
Stayed 12 nights in Nov 2024

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique or special but it was clean and very nice looking. The restaurant service is very slow so, you just can't be in a hurry as they take their, time to serve you. There is nothing close by to walk to, but if you have a car that's not a problem. It was what it was, definitively felt safe and it was quiet for resting and sleeping.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sean R.

Business traveller
Liked: Amenities
Great place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and staff, I really enjoyed my stay!
Stayed 3 nights in Nov 2024

10/10 Excellent

Heidy, Oviedo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience. The staff is great and very welcoming. The hotel is spotless. Definitely recommend!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Rosvly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, the rooms, hallways and bathrooms smell amazing. Couldn’t ask for better service
Stayed 2 nights in Nov 2024

10/10 Excellent

KIRSA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at the hotel. Rooms are very spacious!
Stayed 1 night in Oct 2024

8/10 Good

Rafael H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
Stayed 1 night in Aug 2024

4/10 Poor

Kathleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is beautiful and modern, however, the service is subpar. When you walk around the premises to use any of the facilities, no one greets you. We arrive an hour early so the woman at the front desk told us our room wasn’t ready. We gladly waited and went to eat at the restaurant in the meantime. We came back an hour after the check in time hoping our room was ready. It still wasn’t and when we asked about it, the people at the front desk seemed lost. The employees throughout the property look away and don’t want to be bothered. The service at the restaurant in particular is terrible. I called a woman (Wilnefer) over to place an order with her and she stopped and stared contemplating whether she could/should come help. My husband and I were shocked and laughed about it to ourselves because we couldn’t believe how unwilling she was to help. The host at the restaurant also tried to mislead us when I asked if tip was included in the bill (Wesley). He hesitated and smiled unwilling to answer the question, hoping I’d ignore it and just add an additional tip, which I would’ve happily done, had he not tried to avoid answering my question. The only two servers at the restaurant that were very attentive were Elvis and Diego.
Stayed 3 nights in Oct 2024

10/10 Excellent

LEOPOLDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and everything new
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
People are very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024