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AC Hotel Santiago Costanera Center

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for AC Hotel Santiago Costanera Center

2 bars/lounges
Property amenity
2 bars/lounges
Coffee/tea maker
Terrace/patio

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Pet-friendly
  • Housekeeping
  • Parking available

Explore the area

Map
Vitacura, Providencia,130, Santiago, Santiago, 7550006
  • Costanera Center
    1 min walk
  • Gran Torre Santiago
    4 min walk
  • Clínica Indisa
    20 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    27 min drive

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, iron/ironing board, Internet

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, desk, iron/ironing board, Internet

Room, 2 Double Beds

  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, Internet

Suite, 1 Bedroom

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed, Corner

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

AC Hotel Santiago Costanera Center

Pet-friendly hotel connected to a shopping centre in Santiago with bars
This smoke-free hotel features a restaurant, 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
AC Hotel Santiago Costanera Center offers 249 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at AC Hotel Santiago Costanera Center. During your stay, you'll be connected to a shopping centre and just a quick walk from Costanera Center. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 7 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Steps from Costanera Center and 6 minutes by car from Parque Arauco Mall
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre and 7 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, multilingual staff, and a garden are also featured at the business-friendly AC Hotel Santiago Costanera Center. Parking is available for a fee.

This 3-star Santiago hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 11:00 AM.
AC Hotel Santiago Costanera Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; USD 17 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • Grocery/convenience store

Conveniences

  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Renovations and closures

The property will be renovating from 2 January 2025 to 2 February 2025 (completion date subject to change). The following areas are affected:
  • Dining venue
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Host will greet you

Pets

  • Pets: USD 50 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 pets

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17 per person
  • Self-parking fee: USD 25 per day
  • Pet fee: USD 50 per accommodation, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not have a front desk. The host will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac Hotel Costanera Center
Ac Santiago Costanera Center
Ac Costanera Center
Ac Santiago Costanera Center
AC Hotel Santiago Costanera Center Hotel
AC Hotel Santiago Costanera Center Santiago
AC Hotel Santiago Costanera Center Hotel Santiago

AC Hotel Santiago Costanera Center Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 183 out of 248 reviews" "
Rating 8 - Good. 45 out of 248 reviews" "
Rating 6 - Okay. 11 out of 248 reviews" "
Rating 4 - Poor. 4 out of 248 reviews" "
Rating 2 - Terrible. 5 out of 248 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yanxi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2024

10/10 Excellent

Vielka E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Dimitris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good city centre hotel overall
Very good hotel, modern inside, great breakfast, comfortable bed. Location can be great for some to be able to walk to central areas, or terrible when waiting for a taxi as they cannot stop easily at the front. The pavement in front of the hotel is always crammed with people due to the Costanera Mall next door. The only downside was the water in the shower, kept going from boiling hot to freezing cold every single morning for 10 days.
Stayed 11 nights in Jul 2024

10/10 Excellent

jimmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Eugene

Stayed 1 night in Jul 2024

10/10 Excellent

JACOB

Liked: Property conditions & facilities
Excellent location, nice room and service. The breakfast was well served and the staff very commited. Very convinient having direct access to the main mall in Santiago.
Stayed 3 nights in Jul 2024

10/10 Excellent

Luis

Stayed 2 nights in Jul 2024

10/10 Excellent

Nikkima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the AC. The rooms, views, bathroom amenities, bed were all great. It is conveniently located next to the shopping centre which you can access without leaving the hotel. Hotel and restaurant staff were good and helpful. For the price we paid breakfast should've been included but it was worth it to add on an extra. The Luna bar had great views, good food and vibes and great staff. Recommend it overall.
Stayed 2 nights in Jun 2024

10/10 Excellent

Yella

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel provides everything you would expect from an upscale hotel. Best part is the Luna Bar with its spectacular view of the city and Andes mountains.
Stayed 3 nights in May 2024

10/10 Excellent

Shiva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in May 2024

10/10 Excellent

Manuel Morales

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service and great location
Stayed 3 nights in May 2024

10/10 Excellent

idamir, tampa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the best choice in santiago
Stayed 2 nights in May 2024

10/10 Excellent

Mauricio, Mexico City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and outstanding staff. The bar has incredible view. Room fully refurbished and large amd also with great view. Good breakfast too. Highly recommended
Stayed 5 nights in Apr 2024

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at reception was amazing! I felt welcome, super good staff. Also breakfast staff is good.
Stayed 1 night in May 2024

10/10 Excellent

Vielka E.

Stayed 1 night in Apr 2024

10/10 Excellent

Vielka E.

Stayed 3 nights in Apr 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice atmosphere and location
Stayed 2 nights in Apr 2024

10/10 Excellent

Karina M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

agnes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santago
Awesome location. Very clean hotel. Beautiful roof top bar z great city view.
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The hotel has a great location and was very comfortable after a long travel trip. Rooms were quiet and well equipped. Staff was efficient and friendly.
Stayed 2 nights in Feb 2024

10/10 Excellent

Walt

Very good location.
Stayed 2 nights in Mar 2024

10/10 Excellent

Johan, Santa Clara

Travelled with partner
Nice property. Located at the mall with separate entrance. Nice bar terrace with view on mountains.
Stayed 1 night in Mar 2024

6/10 Okay

Nicolas

Business traveller
Liked: Cleanliness, property conditions & facilities
I like the hotel buy I was disappointed.
Pillows are very bad and don´t have other type to change it. Last day, i was not able to take a shower because the water was freezing. People are very friendly and helpful even though they don´t have the tools.
Stayed 3 nights in Mar 2024

10/10 Excellent

J Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in Santiago
Excellent location - alongside a mall, near bus tours and a wonderful view of the mountains! Pleasant and helpful staff, nice patio bar/restaurant and exceptional amenities.
Stayed 3 nights in Jan 2024