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Bahía Escondida

3.0 star property

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Photo gallery for Bahía Escondida

Property amenity
Water park
Aerial view
Spa reception
Breakfast, lunch, dinner served; international cuisine, pool views

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Parking available
  • Gym

Explore the area

Map
Falda Cerro de la Ermita, 1010, Camino a La Cortina, Santiago, NL, 67320
  • Bungee Cola de Caballo
    ‪7 min drive‬
  • Presa La Boca
    ‪8 min drive‬
  • Matacanes Canyon
    ‪11 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪62 min drive‬

Room options

View all photos for Suite, Kitchenette

Suite, Kitchenette | In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, Kitchenette

  • 25 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Kitchenette

Standard Room, 2 Double Beds, Kitchenette | In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Kitchenette

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Suite, 2 Bedrooms

  • 35 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Single Murphy Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Suite Deluxe

In-room safe, blackout curtains, iron/ironing board, free WiFi

Quadruple Suite Deluxe

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Quadruple Room Standard

In-room safe, blackout curtains, iron/ironing board, free WiFi

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room -8 Guests- Master

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room -8 Guests- Master

  • Sleeps 8
  • 2 Double Beds, 1 Double Sofa Bed and 1 King Bed

View all photos for Quadruple Room Standard

In-room safe, blackout curtains, iron/ironing board, free WiFi

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Gamma Rincón de Santiago

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (294)
The price is €166
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Gamma Rincón de Santiago

About this property

Bahía Escondida

Family-friendly hotel with 3 outdoor pools and marina
A marina, 3 outdoor pools and free water park access are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, a restaurant and a fitness centre are on-site.
Bahía Escondida offers 140 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Santiago hotel provides complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor tennis court, a marina and a complimentary water park with waterslides are featured at the hotel. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness centre and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Bahía Escondida, you'll be within walking distance of Presa La Boca. You'll find features such as free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at La Casona, a family restaurant with pool views
  • Cooked-to-order breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Splash around at the free water park with a waterslide or swim in the indoor and seasonal outdoor pools
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • 8 minutes by car from Presa La Boca and 13 minutes from Cascada Cola de Caballo
As a guest of Bahía Escondida, you'll find a complimentary water park, a marina, and 3 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Bahía Escondida. Self parking is free.

This 3-star Santiago hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to noon.
La Casona – Overlooking the pool, this family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 200 to 250 for adults and MXN 170 to 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Casona

Things to do

  • 3 outdoor pools
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free water park
  • Gym
  • Indoor pool
  • Motor boating
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Indoor pool
  • Playground
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • In the mountains
  • Marina
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during October, November, December, January, February and March:
  • One of the swimming pools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Bahía Escondida

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 1500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 250 for adults and MXN 170 to 200 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in October and close in March.
  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Bahía Escondida
Bahía Escondida Hotel
Bahía Escondida Hotel Santiago
Bahía Escondida Santiago
Bahía Escondida Santiago
Bahía Escondida Hotel Santiago

Bahía Escondida Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 88 out of 275 reviews
Rating 8 - Good. 74 out of 275 reviews
Rating 6 - Okay. 54 out of 275 reviews
Rating 4 - Poor. 36 out of 275 reviews
Rating 2 - Terrible. 23 out of 275 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 1 night in Nov 2024

4/10 Poor

nelson

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
the building is too old the sink from the bathroom was not drain the water and the paint come off from the walls look like ghost town
Stayed 3 nights in Oct 2024

4/10 Poor

Ninfa, Laredo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The area is beautiful, but the room need some upgrades
Stayed 2 nights in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Yesenia

Stayed 2 nights in Jul 2024

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good resort just needs a remodel
Great pools and friendly services. Lots of things to do. Only downside is hotel is a little worn. Needs an update bad.
Stayed 3 nights in Jul 2024

6/10 Okay

Cristina Rosalba

Travelled with family
Disliked: Staff & service
El concepto del hotel está fantastica para ir en familia , principalmente con niños pero al hotel le falta actualizar el moviliario de las habitaciones porque almenos en nuestra habitacion se notaba el mal olor en el a/c , la tv es bastante viejita y no se veía bien , el telefono que tiene la habitacion no tiene menú de servicios por lo que no pudimos usarlo, algunas albercas se nota que estan faltas de mantenimiento porque tienen sarro en algunas areas .. pero las vistas que ofrece em hotel son fantansticas y a pesar de lo anterior que comento sí volveria a ir y aprovecharia los asadores que estan en medio de la montaña , super padre esa area.
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Jun 2024

4/10 Poor

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I would say the service was horrible, but it was none existent
Stayed 2 nights in May 2024

10/10 Excellent

Sandra

Stayed 1 night in May 2024

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Valeria, houston

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was dark and unsafe The rooms were very dirty The door did not close No staff around for any assistance
Stayed 1 night in Oct 2023

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place has potential, but it needs a complete renovation.
Stayed 2 nights in Jul 2023

2/10 Terrible

Cesar, Fort Worth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
bedding sheets and towels were dirty, had some questionable stains! bugs in the kitchen area, rooms and facility not updated at all.
Stayed 1 night in Jun 2023

10/10 Excellent

José de Jesús

Stayed 1 night in Jun 2023

2/10 Terrible

Peter

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Big disappointment
It's not the resort's fault that we had bad weather, but everything is. Unfriendly receptionist to start with. Then the room didn't even had a chair and we were told that's normal - what hotel room doesn't have a chair??? Next problem was there were not enough outlets in the room. And then the beds, unless you like super hard ones you are in for an uncomfortable night.
Stayed 1 night in Mar 2023

10/10 Excellent

Carlos

Stayed 2 nights in Mar 2023

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Apr 2022

10/10 Excellent

Sergio E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Excellent. A little pricey. No meals included, nice amenities, clean. In the beautful mountains, all the building all far & seperated. You can drive.
Stayed 7 nights in Dec 2021

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Terri

Travelled with family
Disliked: Amenities, property conditions & facilities
Room needed TLC. Paint peeling, Doors banged up / scratched. Sinks in kitchen and bathroom did not drain. Kitchen utensils and pans need replaced. Refrigerator was rusted and did not cool properly Amenities were close for the year - pool empty. In summary, not a pleasant stay; therefore, way too expensive (NO VALUE) for what they offer.
Stayed 1 night in Nov 2021

4/10 Poor

Camilo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is outrageously overpriced for what it is. The property has received no significant maintenance in years. It is not really a hotel but rather a club and it should be advertised as such. People there were not really vacationing but rather they own some kind of share and were there for the weekend. It is more like an apartment building with access to a pool to which by the way you have to drive to as there is no way to get there from the apartment but using the street. The room itself was average at best, maybe 2.5 star quality but with a 4.5 star pricing. Doors were old and dingy, painting is coming off. Bathrooms need maintenance, you would not want to step in without flip-flops. Just horrible for the price, we paid $650 for two nights in a 2-bedroom suite. The facilities, service, etc is worth half that at best. Find somewhere else to stay.
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No water
None of the water park was open. We were told only open on weekends. Very disappointed child.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented the 2 bedroom Master Suite on the 4th floor which had an amazing view. Fantastic place for family with kids. Large pool and cool water park.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019